Big Motoring World Reviews

Name: Big Motoring World
Rating: 2.88

2.9 Rating 384 Reviews

46 %

of reviewers recommend Big Motoring World

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Metrics

2.9

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Accurate And Undamaged Orders	Greater than 26%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Big Motoring World 1 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient, good prices and no real haggling required over finance and happy with the deals I got.”

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Posted 3 years ago

“Part exchange for a fair price on the day. Happy with the service I received.”

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Posted 3 years ago

“I had always brought privately as it worked out cheaper. Found a car that was the same price and spec as ones privately so brought it at Big Motoring World. Refreshing to have all the paperwork sirted and multipoint checks done.”

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Posted 3 years ago

“Found a car I wanted through a web search. Happened to be sold by Big Motoring World. Gave them a call and arranged to come and view. The salesman had everything prepped for our arrival.”

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Posted 3 years ago

“Would have given them 5 stars if it wasnt for a long wait at collection.”

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Posted 3 years ago

“Five star service from everyone we dealt with at the West Malling branch.”

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Posted 3 years ago

“Five star service from everyone we dealt with at the West Malling branch.”

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Posted 3 years ago

“Very helpful and friendly service”

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Posted 3 years ago

“Really easy to arrange pick up. I was a little worried about the process at first as covid measures have altered how you collect the car but im pleased to say everything went very smoothly.”

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Posted 3 years ago

“Our salesman was very professional and helpful. Helped us through the whole process with completing the paperwork online.”

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Posted 3 years ago

“Definitely NOT a Credible Business. MOST DEFINITELY NOT RECOMMEND this seller as they're crafty, evasive and not on The Motor Ombudsman's list either This 2018 Audi A6 shown as navigation ready was sold without SD card and it took me months to get one back from them. I was denied test drive and it came with bunch of intermittent problems. I reported them within 15 days but was not offered a return which was my statutory right and was instead directed to manufacturer as to evade their responsibility and who has also failed to fix the problems. They haven't subscribed to The Motor Ombudsman so couldn't get any mediation service as well. I requested part exchange and they initially nocked down £2,400 on price and later on completely denied it.”

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Posted 3 years ago

“The team at Big Motoring World took social distancing very seriously which was a big comfort to me as I am in a high risk category. I explained this to them, and they took every step necessary to keep me safe when picking up my car.”

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Posted 3 years ago

“Happy to say I received a wonderful service from the team at Big Motoring World.”

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Posted 3 years ago

“Solid service from the team at Big Motoring World. Purchased a year old 3 series with low miles. Car is immaculate and in top condition.”

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Posted 3 years ago

“I am very pleased with the service I received from Big Motoring World West Malling.”

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Posted 3 years ago

“Social distancing when picking up our car was fantastic and well managed.”

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Posted 3 years ago

“We saved a small fortune over a the quote from the main dealer, so very happy with our new car!”

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Posted 3 years ago

“Absolute life savers! Still open for click and collect and all paperwork can be done online.”

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Posted 3 years ago

“Got some really good straightforward advice from them and ended up saving a substantial amount of money.”

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Posted 3 years ago

“BWM 3 Series purchased January 19th 2021 - Well organised in light of all the current restrictions.”

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Posted 3 years ago

Big Motoring World is rated 2.9 based on 384 reviews