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Bigvits Reviews

4.8 Rating 1,136 Reviews
97 %
of reviewers recommend Bigvits
4.8
Based on 1,136 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read Bigvits Reviews
Visit Website

Phone:

01482 236782

Email:

bigvits@gbitsolutions.co.uk

Location:

Tradevits Ltd t/a Bigvits 6 Maclaren House, Skerne Road
Driffield
YO25 6PN

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Anonymous
Anonymous  // 01/01/2019
Quick, smooth and good as usual
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Posted 5 years ago
Excellent
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Posted 5 years ago
Very good services. I would always choose BigVits
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Posted 5 years ago
Great products. Always quick shipment.
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Posted 5 years ago
Bigvits deliveries are very promt and the products are extreemly good quality. A British company with a wide range of products not always esay to find in the UK at competative prices.Big thumbs up for Bigvits.
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Posted 5 years ago
We are very pleased with orders through BiGVits.UK and are always looking forward to shipments of all vitamins & co (wide selection) that are delivered quickly and appropriately. Greeting from sLOVEnia
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Posted 5 years ago
Delivered very quickly and the product is very good!
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Posted 5 years ago
Bigvits sells good products for a reasonable price.
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Posted 5 years ago
Good selection of vitamins and supplements at very good prices. Delivery is fast and orders are always well-packed
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Posted 5 years ago
Please note we are not complainers. I have ordered vitamins from you for several years and had them sucessfuly sent to my home in Portugal where we live for most of the year. I made two orders from your company: One in the spring of this year and the other last month. I had issues with both orders that caused me concern and bother. My wife and I decided we would look for an alternative supplier for our next order. But since you ask here are some issues you should look into: (1) You changed your website, it is awkward! Also you do not tell customers that the price shown is vat inclusive because the way you issue the end invoice is to make a total that is vat exclusive (confusing). Items list but wont go into the shopping cart and the customer is not told that it is not in stock we are left to find that out later. I had a problem in paying by Visa because Visa have new Authentication checks that I did not have at hand when placing my order (no fault to you) So I called your office on Skype. Your operator took my order and I paid by PayPal. Another mistake that caused more problems when your operator charged wrong amounts to this account that had to be credited back. Also PayPal converted my £ purchases to CHF which by Swiss bank then converted to € the currency of my credit card charging conversion fees each time. Again not your problem directly but I'm sure you see how is was for me. For the 1st time ever delivery of my order to Portugal was a complete mess resulting in me having to make phone calls to the UK overseas division of your chosen carrier and to your office. Lets not dwell on this! Here is a usefull piece of advice for your company when sending parcels overseas. Get a list of local drop-off-points from your carrier for the country concerned, then give this info to your customer. The customer then collects from the D.O.P. at their leisure. Why do you have two names? "Big Vites" "Trade Vits" customers won't understand this. I have sorted out the Visa issue and I no longer use PayPay. Now its your turn to sort out BigVits. Sincerely, John Rennie (Portugal).
Helpful Report
Posted 5 years ago
Thank you for your feedback, unfortunately some of your points are out of hands to change or influence. I am sorry that you have felt the need to take your business elsewhere, we work hard to try and ensure we offer excellent customer service.
Posted 5 years ago
Great service!
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Posted 5 years ago
Quick delivery, affordable price and good products
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Posted 5 years ago
The product was delivered in ample time. No complaints.
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Posted 5 years ago
Bigvits always deliver on time, quality products at good prices.
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Posted 5 years ago
Quality products, and fast shipping. i will come back for more orders!!
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Posted 5 years ago
Good selection of supplements and great service
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Posted 5 years ago
Good products, easy to shop with and the goods are delivered as promised. I recommend Bigvits.
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Posted 5 years ago
My order was easy to place and dispatched very quickly with no issues. I'm very happy with the product.
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Posted 5 years ago
Always quick to deliver. Always good quality brands. Always competitive prices More than happy!
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Posted 5 years ago
Great Service
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Posted 5 years ago
Bigvits is rated 4.8 based on 1,136 reviews