“This is a great website to order from, they’ve helped me out 2 times and I ain’t had a problem once with them. One worker named Jennifer is a great worker to communicate with during an order problem, one of the best in the business.”
“Once again, I contacted BikeBerry Earl got back with me on the boat link for the chain tensioner. He told me what I needed. He offered to send me a gift card for the inconvenience.. I responded to him. Don’t worry about it. I appreciate all the help and still send me a gift card. Good customer service from Earl and continued good. Customer service from BikeBerry.”
“So far , my experience with bite berry is about 70/30, 70 good. I ordered to complete my beach Cruiser, with 4 stroke engine.
Everything thanks, but the rims was good. The rims came, but that's okay. Cause I was going to order mags anyway.
Waiting on mags to be delivered now.
Overall, I like the product and the help. I get every time I message and talk to Earl. He always sends me to links.That helps with the issue that I have”
“Your support technician Alvin was very understanding and supportive. I was very stressed and frustrated but he was very thorough and thoughtful in helping me find a resolution and get my bike back up and running.”
“Hi there! kinda disappointed that the color i chosen was out of stock, but bikeberry did suggested me there is the same style bike that i ordered but in a different color? So i gave them the green light to ship the bike to my address. i do appreciate your customer service support.
thank you 🙏 bikeberry for taking care of my needs! kudos to bikeberry as well as Earl (live chat) 😊👍”
“Bought a Micargi 20 inch Hero bike from Bikeberry...prompt delivery but some product damage (bent forks) Earl took very good care of me and got me replacement forks in less than a week from my report of damage. Excellent customer service prompt, courteous and problem solved...going to buy from them if and when l need bikes or parts.”
“I had some questions about putting an 80cc two-stroke bicycle motor on a 2006 Giant iguana bicycle can you give me a lot of information of what I need to look at and how to figure everything out and some recommendations The person I spoke with is Earl we definitely knew what he was talking about and helped with every question and everything I needed at the moment for a customer care very pleased. Thank you.”
“BikeBerry has been good to me from the time I purchased my bike to all the times I’ve bothered them with questions just like Earl this morning quick on the spot ! I can’t forget Freddie. He’s been a big help too thank you to all the people that BikeBerry for all their help.!”
“Earl was very helpful, and he seems to be respectful to me. I am very big on respect. It's important to be aware that kids are watching how to do
a job professionally. I always have hand picked my employees from top to bottom. I think Earl deserves a raise, and a promotion for making your family look great.”
