“from all the people I have had the pleasure of doing business with I am very excited about being able to meet David and Earl from bike berry who have made my experience of purchasing the gigabyke I purchased the best I could have ask for and the help that has come with my purchase is the greatest I could not ask anyone to do more for me than they have so thank you very much for making my buying experience the best ever I love my bike and I love the way they have made me feel like a part of the bike berry family and I will always consider all of you my family thank you very much ❤️”
“From my experience, not just once, but every time I have a question, I always get professional answers from every employee that answers my questions… EVERY SINGLE TIME… Bike Berry is a TOP NOTCH company! I buy all my parts from them and have been dealing with them for quite a few years now! Never had a problem! Thank you! Ron McAteer”
“Earl, was awesome with a very quick response to my bike chain question. I left my request in the chat on Sunday and received a response early Monday morning. I then put in my order. Simple.”
“The order was messed up but I got on the chat and they are promising to make everything right. Hopefully, it goes smooth. No complaints, I actually got upgraded. No additional cost.”
“When I had an issue with my order, Freddie came to the rescue! My engine had a factory defect that caused catastrophic failure, and Freddie wasted no time checking on it and issuing a replacement!”
“Best company/ continued customer service Ever! Iv had my bike kit for Over 10yrs now and they still respond immediately anytime iv ever had a problem. Freddie was my CS guy with my most recent experience and he was so very helpful figuring out my electrical issue thru email and photo and he provided many links and resources and direct help. like I said to him, this company has the best customer service of Any company I have ever worked with.”
“I have put together 3 bikes with the 80cc bikeberry kit. I haven't had a problem except when I put parts that aren't from bikeberry. Any time I have a question about part, maintenance, or anything else customer support has the answers and the respond fast. My new bike is a dream so much fun.”
“Not only are the staff friendly and knowledgeable and helpful this is one of them situations where you want to think the best of every situation this applies I'm a new I guess you say customer due to my previous introduction to motorized bicycle life and since then when I get to know things personally for my end with every area I'm only so happy and very satisfied I'm wanting to join their team and do what I can our highly recommend blackberry to anybody and I even do I'll place every sticker that blackberry sends me and every package and think of what bike or however I can think of advertising for them this is so awesome man so amazing”
“Well for starters I love the selcection of parts that you guys have but the customer service has been great thanks to the tech that helped me Alvin I now can rest assured I have everything I need for my big order thank you guys so much side note for someone who is a fan of the occ chopped would love to see a mount made up for the 100cc v2 that’s the only reason I’m not getting it unfortunately but overall absolutely love this company”
