“When I had an issue with my order, Freddie came to the rescue! My engine had a factory defect that caused catastrophic failure, and Freddie wasted no time checking on it and issuing a replacement!”
“Best company/ continued customer service Ever! Iv had my bike kit for Over 10yrs now and they still respond immediately anytime iv ever had a problem. Freddie was my CS guy with my most recent experience and he was so very helpful figuring out my electrical issue thru email and photo and he provided many links and resources and direct help. like I said to him, this company has the best customer service of Any company I have ever worked with.”
“Iām not gunna bad mouth this company but Iām not happy either with how much I spent for stuff to not fit or work so honestly the only outstanding thing is the response time on Customer service thanks Earl for your assistance”
“I have put together 3 bikes with the 80cc bikeberry kit. I haven't had a problem except when I put parts that aren't from bikeberry. Any time I have a question about part, maintenance, or anything else customer support has the answers and the respond fast. My new bike is a dream so much fun.”
“Not only are the staff friendly and knowledgeable and helpful this is one of them situations where you want to think the best of every situation this applies I'm a new I guess you say customer due to my previous introduction to motorized bicycle life and since then when I get to know things personally for my end with every area I'm only so happy and very satisfied I'm wanting to join their team and do what I can our highly recommend blackberry to anybody and I even do I'll place every sticker that blackberry sends me and every package and think of what bike or however I can think of advertising for them this is so awesome man so amazing”
“Well for starters I love the selcection of parts that you guys have but the customer service has been great thanks to the tech that helped me Alvin I now can rest assured I have everything I need for my big order thank you guys so much side note for someone who is a fan of the occ chopped would love to see a mount made up for the 100cc v2 thatās the only reason Iām not getting it unfortunately but overall absolutely love this company”
“Earl helped me with some questions I have about Micargi stretch cruisers. Micargi doesn't list overall length or weight of their bikes, but Earl knows someone personally that has a stretched cruiser. Because of their length, they are not compatible vehicle racks that mount the bikes horizontally (and perpendicular to the flow of traffic). They have to be transported on the roof of a van.”
