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billiards boutique Reviews

4.8 Rating 752 Reviews
96 %
of reviewers recommend billiards boutique
4.8
Based on 752 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
Read billiards boutique Reviews
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Phone:

01305 458071

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Good the goods delivered on time
Helpful Report
Posted 7 years ago
Thank you for your review, please feel free to contact our team and let us know how we can better your experience -kerri
Posted 6 years ago
I have had 3 cues now from billiards boutique, always delivered on time, always exactly as the description, swift delivery, and great communication, can’t fault the service, plus great choice of cues and accessories, my no 1 firm favourite supplier for all things pool and snooker.
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Posted 7 years ago
Hi Russell, Thank you for the great review our team is very grateful for your kind words, hope to hear from you in the future -kerri
Posted 6 years ago
Item arrived quickly and well packaged. Very happy with the product.
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Posted 7 years ago
Thank you for the review, glad you are happy with your product hope to hear from you in the future -kerri
Posted 6 years ago
I hadn't received my purchase after 7 days so I emailed the sales team. They responded straight away and explained why there was a delay, and when their next delivery was expected. They emailed me with the tracking details and my purchase arrived shortly after, really well packaged. It would have been even better if they had let me know the item hadn't arrived in their delivery and there was going to be a delay in sending the item.
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Posted 7 years ago
Firstly we apologies for the error, but thank you for taking the time to write a review and understanding -kerri
Posted 6 years ago
I have purchased a couple of items and have had no issues. Prompt despatch of quality goods. Happy to shop again. Enjoy the informative emails as a bonus Keep up the good work Pete All the best Andy
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Posted 7 years ago
Hi Andy, Thank you for taking the time to write a review, always happy to hear of a returning customer -kerri
Posted 6 years ago
Packaging amazing, fast delivery, and top customer service. Pete is always there if you need anything.
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Posted 7 years ago
Thank you for your great review, Pete is always around for help and advice -kerri
Posted 6 years ago
I ordered a Cue Craft cue for my son's xmas present, knowing the xmas rush and delivery dates would be tight I responded to an email from Pete who invited customers to contact him personally regarding any queries. Pete was an absolute legend, replied same day and gave me all the info I required regarding the cue and it's delivery date and true to his word it arrived the day after he stated it would be sent, he was also very helpful in updating me on the availability of the cue case I required for the cue ordered, I have since placed an order for the case (18/12) and today (19/12) I have received confirmation that it has been dispatched using 24 hr delivery service to ensure arrival before xmas!! I owe a great deal of gratitude to Pete and ALL at Billiards Boutique, I will definitely recommend the site to everyone I know requiring quality pool/snooker equipment. Brilliant. Thanks Pete :-)
Helpful Report
Posted 7 years ago
Hi Barry, Thank you for the great review our team is very grateful and always here to help in anyway possible, hope your son is enjoying his gift! hope to hear from you in the future, thanks for the recommendation! cheers-kerri
Posted 6 years ago
quick postal service
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Posted 7 years ago
Thank you for taking the time to review -kerri
Posted 6 years ago
Grear products, very speedy service.
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Posted 7 years ago
Thanks for the review, glad to hear you are happy with your products hope to hear from you in the future -kerri
Posted 6 years ago
Very efficient service and kept up to date regarding my order. Also good value
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Posted 7 years ago
Thank you for your review, -kerri
Posted 6 years ago
Very pleasant service, items arrived quickly and as described. Will certainly be my first choice for future buying of snooker products.
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Posted 7 years ago
Thank you for taking the time to write a great review, glad to hear we will be your first choice very grateful -kerri
Posted 6 years ago
Quick delivery of the cue i enquired about. Am extremely happy with the cue and it was a great price. I bought the Britannia champion cobra. Thank you Pete.
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Posted 7 years ago
Quick delivery and no fuss. Happy days.
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Posted 7 years ago
Thank you for taking the time to review Fraser very grateful -kerri
Posted 6 years ago
Quick and trouble free service.
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Posted 7 years ago
Thank you for your review -kerri
Posted 6 years ago
Right product, right price, good delivery. You need to update your system to pick out the specific product ordered to better tailor your automated responses.
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Posted 7 years ago
Hi Alan, thank you for your review and advice "noted" -kerri
Posted 6 years ago
Perfect service,prompt delivery
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Posted 7 years ago
Thank you for your review Jim , always happy to help -kerri
Posted 6 years ago
Very good and fast I will shop with you again
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Posted 7 years ago
Thank you for your review, please feel free to advice our team on how we can make your experience 100% -kerri
Posted 6 years ago
Excellent customer service, couldn't fault it. Help at every step of the way when I needed it.
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Posted 7 years ago
Thank you for taking the time to write a review, our team is very grateful and always happy to help in anyway possible -kerri
Posted 6 years ago
I was in two minds as to what I wanted to buy, as there were a couple of similar items I was interested in. I spoke to Pete on the live chat and he gave me his recommendations (which I went along with), and I couldn't have been happier with the products I purchased!
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Posted 7 years ago
Hi Paul, Thank you for such a lovely review our team is always around to chat,advise and help make your experience 100% -kerri
Posted 6 years ago
Very professional service provided with fast delivery, the products I ordered exceeded expectations ARAMITH BALL RESTORER AND CLEANER
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Posted 7 years ago
Hi Anthony,Thank you for a great review, so happy to hear your order exceeded expectations -kerri
Posted 6 years ago
billiards boutique is rated 4.8 based on 752 reviews