Binnacle.com Reviews

Name: Binnacle.com
Address: 1065 Purcells Cove Road, Halifax
Rating: 4.83

4.8 Rating 1,665 Reviews

97 %

of reviewers recommend Binnacle.com

Company Reviews

Info

About Binnacle.com:

Binnacle.com is Canada's premier supplier of marine,
sailing and boating accessories and equipment.
We stock an extensive range of gear for recreational
boating, sailing and boats of all kinds. Our online store has been operating for over 20 years.

Visit Website

Phone:

800-224-3937

Email:

info@binnacle.com

Location:

1065 Purcells Cove Road
Halifax
B3N 1R2

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered one day and received my order the very next day!”

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Posted 5 years ago

“I've been a Binnacle.com customer for many years. They are my first choice whenever I need anything boat related, and all orders have been consistently perfectly fulfilled. Customer service has been prompt and effective whenever needed. The website is easy to navigate with good, accurate info on all products. A model for what an online business should be.”

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Posted 5 years ago

“I placed an order, i think about 10 items...was informed right away that there'd be a bit of a wait for one of the items...and asked if they'd just hold it and ship it all together, which they did! Very happy with the service and how quick they get back to you...repeat customer here!!”

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Posted 5 years ago

“Service was great as usual. Never had a bad experience with my orders.⛵️⛵️⚓️⛵️⛵️”

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Posted 5 years ago

“Thanks again for another positive online transaction with Binnacle! Fast responses, great pricing and proactive information on order status. We'll be dealing with you again, Thanks Sandy”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“Looks great as advertised, hooked it up and it works great only took 5 days to arrive, can't wait to use it.”

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Posted 5 years ago

“Ordered it and shipped within the day,”

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Posted 5 years ago

“Mon ensemble Gill est vraiment parfait! Je l'adore! La livraison a été vraiment rapide. Merci beaucoup!”

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Posted 5 years ago

“I bought a "Speed Puck". Compared prices carefully with Amazon, exchange rate, duty etc. Binnacle was less expensive and delivery was quick and free. Getting a free PFD light with every purchase gets old quickly but that's not important. Altogether I was very pleased.”

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Posted 5 years ago

“All is good with my order”

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Posted 5 years ago

“Always great and prompt service. I have ordered tons of gear, electronics etc and have never been disappointed. Thank you”

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Posted 5 years ago

“Very efficient service, fast shipping, great selection of products and pricing”

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Posted 5 years ago

“Product as described. Arrived very quickly.”

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Posted 5 years ago

“Great service as usual”

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Posted 5 years ago

“Item is great quality and arrived quickly. Very disappointed with shipping company. Was not home to receive the package so they left a 900$ package outside on my front step all weekend. Luckily it was not stolen.”

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Posted 5 years ago

“Not everything is as well photographed and described as you might like, but they got what you need and they ship it as cheaply and quickly as possible. If you want to talk to a chandler, go to a chandlery.”

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Posted 5 years ago

“I recently made an order, and one item was the wrong size STAINLESS steel thru-hull. I immediately emailed the Binnacle and let them know about the error and asked if they could please change it to the correct size. They immediately emailed me back and said they would change the order to the correct size thru-hull (which I thought was impressive because this was on a Sunday) but referred to a BRONZE thru-Hull rather that the stainless steel one. I immediately emailed the person back informing them of the error, but received no reply. When the order came, I saw they had still sent the branded thru-Hull. It is too much hassle to send back the $30 thru-Hull so I just kept it and put it on my boat for a spare. I ordered the correct thru-Hull from another supplier, afraid that I would get sent the wrong one again if I re-ordered it. Although it was initially my error, the end result was disappointing. Usually I am very impressed with the Binnacle’s service and shipping; this experience was not as impressive as usual and therefore disappointing. Small tweaks could improve this process, namely better conscientiousness with following up on email conversations.”

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Posted 5 years ago

Hi, I am sorry for this mistake. We will give you a store credit for the item. Please contact us by email or phone if you ever have a problem or dissatisfaction with your order and we will do our best to rectify it for you.

Posted 5 years ago

“GAVE WHAT U ORMISE FAST AND SECURE”

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Posted 5 years ago

“Expert advise and excellent service and speedy delivery.”

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Posted 5 years ago

Binnacle.com is rated 4.8 based on 1,665 reviews