“My charger was not working properly, sometimes it would not charge, no matter what I tried. Biostrap replaced it in 1 business days, problem solved! Fantastic!”
“When you device stops working. It was a little annoying to have to wait 3 days to figure out if my device was now a tinny brick, but once support made the call to return the device to get a new one... that all happened really quickly. I’m back in business. Support at Biostrap is managed by real people!!! Thank you for the quick response times and clear help to get me back on track.”
“You are always so responsive to questions, it's great. You answer questions quickly. Biostrap is a great product. I have a low heart rate so it's great to see RHR, sleep, actdivity. etc. It gives so much information. Great product.”
“My husband showed interest in this product and asked for it a week before his birthday. I was worried about ordering something with little time but I was so pleased not only with the timeliness of the order but the exquisite packaging! It was presented so nicely I didn’t have to even worry about wrapping the gift. Lastly, my husband has loved wearing it and had given great feedback on his sleep. I’ve even noticed a decrease in snoring!”
“I'll caveat this with the fact that my business relies on IoT devices that measure data elements relevant to endurance athletes.
In short, Biostrap focuses on the right data, has a great user experience and is offered at a price point that is less than 50% of medical grade devices that offer less information.
More specific reasons I like this device include: It's ability to capture my sleep automatically instead of having to do an action within the app. I also like the fact that it is compatible with Apple Health given that's how we integrate with this type of device. I like the way the app surfaces up "insights" as opposed to just "data". Digital experience is much better than other devices out there and I believe is Biostrap's key differentiator.
I can't attest to accuracy as yet other than to say the few tests I've done have been very accurate with respect to Blood Oxygen. I don't have a comparable to assert HRV accuracy and the sleep has been near perfect w/r/t onset, disruptions and awake information.”
“The Biostrap works better than I was expecting. It monitors key peramiters needed for good health and keeps up with your exercise effectiveness. I highly recommend Biostrap.”
“I'm really enjoying my Biostrap. It is a fantastic compliment to my workouts, and allows me a much more detailed look at my health metrics overall (some of which I had no idea about). Also, kudos to the company for being so transparent and responsible about user privacy! A rarity in today's data-exploitation obsessed world.”
“Love this thing and the information it collects. Only way to make it better would be to put a display on the wrist unit but that would make it more expensive so maybe as an option :sunglasses:”
“Having contact with founders and developers as the product is continuously improving is huge! Marketing understands the value of customer service and Biostrap delivers the best.”
“I had a defective piece of equipment it was replaced quickly without any problems. I'm looking forward to getting back on track with fitness.
excellent response what ever my concerns are”
“I use this every night to track my sleep state. I suffer from sleep apnea and knowing how I am doing is important to my overall health. Am not aware of wearing it which is a huge plus.
Downsides:
Strap is a pain to use - getting it on AND off is a fight.
After recoding, the app asks questions before uploading the data from the band - it would be better to have it do that in parallel or following the upload.”
“I went to the team at Biostrap with a problem and were able to come up with a fix within an hr. Once my sensor was diagnosed faulty, they sent me a new one right away with great instructions and follow up. That’s amazing.”
