“I have been chatting with Caitlin, my sleep is not being properly recorded, It does not point where I am in relation to others and it is not taking my HR at all. OI am still waiting for her to get back to me on this issue”
“thanks for the help and support. I had a bumpy ride with both software and hardware issues but you've all been super supportive and are in the process of getting me set up with a fix. I appreciate it and truly do love the features of the product.”
“Great concepruslization and execution: HRV as well as HR, Oxygenation as well as Respiration, awesome activity tracking and data visualization. My only compliants are that I’d love to have accurate continuous HR measurement throughout exercise so it’s all in one place; and given all this data, I’d really like to be able to download it so I can track and analyze it.”
“I like the device itself and the possibilities it has, but I concerned about not being notified about important updates so I have some idea why something may not be working correctly. I have RLS, so I am trying to keep track of my leg movements to work with my doctors. I am in frequent contact Caitlin, who helps me out often.”
“The amount of data provide by my Biostrap device is eye opening. The sleep / heart and step metrics are clear and informative. Every morning I get a message advising me of how my activity affected my body. The message might be that I showed signs of exhaustion at bedtime but I have fully recovered or that I should take it easy today as my body is still showing signs of exhaustion. The Biostrap has blown me away.”
“Without a doubt, the best service I have received in years. I had a couple issues and in both instances, the Biostrap team completely resolved my issues both times and they were friendly and prompt. I cannot say enough about them. They are the best!”
“Have had the Biostrap for a few weeks now and primarily use it for sleep readings. Love the measures, but have had inconsistent synching with my android phone. Actually can't tell when it synchs with the app. Would recommend two changes: A button or prompt to indicate or initiate synching and 2. A better band to keep firmly on wrist. The bands supplied are nice but don't provide the user with a satisfactory level of confidence to wear outside of the house. Sticking with them for now. Customer Service is VERY GOOD and listens to suggestions with encouraging feedback.”
“Excellent customer service.. needed a replacement part as the sensor arrived not working however , the company stood behind their terrific product and shipped one out immediately.
All is well now ! Thanks Biostrap!”
“I always tell my patients, "You can't change what you don't monitor." For the first time ever, I'm beginning to understand EXACTLY how stress and diet affect my sleep and sleep recovery. I've always suspected it, but now I have the actual hard data. With the sleep function alone, I've improved my sleep by 25% in the past two weeks since I've had the device. The only knock that I can give it isn't related to the device itself. It's simply the blue and white bands. They are very difficult to attach and, sometimes when you think you've attached it correctly, it will fall off of my wrist. Needless to say, I don't use those bands, which is a shame. If those bands were exactly the same as the black band, everything would be fine! Again, the device itself is amazing. I absolutely love it, the metrics it tracks, and the positive impact it's having in my life in such a short time. I can't wait to see what life is like after wearing it for 6 or 12 months. The extra band issue is the only thing keeping this from being 5 stars. Dr. B”
“The boot sensor broke on my second use and subsequently lost during a cycling activity. Like the data, but the design and weak construction were disappointing.”
Hi Veronica,
We really appreciate the feedback here. Tutorial videos is something that we have been working on and are planning to release soon. We recognize that there is a bunch of data in the app and it may not all be easily understood. Keep an eye out for those tutorials and informational videos to come out soon.
“I absolutely love tracking my sleep. Biostrap is often coming up with app updates with new features. This company is trying to do great and it shows.
I have so much hope for Biostrap because it is like a little piece of Heaven when I go to the App Store to check for updates being that Biostrap has exceeded the expectation.
Good Job! This trackers does it all. It hard to make the best activity tracker and sleep tracker. Biostrap has done it.
Join the future of super athletes with Biostrap to go further then the greatest of the 1900’s
Thanks Biostrap. God Bless!”
Thank you for your kind words! We want to build a comprehensive product that helps people level up their health. Thank you for sticking around with us. :)
