Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,794 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,794 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect gift. A very happy recipient, who loved them.”

Helpful Report

Posted 4 years ago

“I sent it as a “pick me up” gift and she absolutely adored it! Said the cookie was delicious!”

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Posted 4 years ago

“I ordered the birthday box for my mother. It was supposed to be delivered to France for a specific day during Covid time which obviously slowed down the delivery time by 14 days. However, the team from Biscuiteers did everything they could. Richard was mostly helpful. He always replied quickly and always chased up FEDEX for whereabouts of the parcel. When nothing worked, he resent the parcel again to make it a special delivery for my mother. My mother received the parcel and was delighted to find out how cute and thoughtful it was. Will recommend it to everyone.”

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Posted 4 years ago

“An excellent efficient service. Bought during lockdown to make my two brothers smile”

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Posted 4 years ago

“The product and delivery options are fantastic, however the delivery service was unreliable for me. Despite ordering Iver a week in advance for a Birthday it arrived a day late.”

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Posted 4 years ago

“I got these as gifts for my children when they were all self isolating They were marvellous. especially appreciated and enjoyed the GF ones please can we have more?”

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Posted 4 years ago

“I love your brand and website and I always make sure to visit each rive I travel to London. Unfortunately this time none of the biscuits were secured in the box, and the majority of them arrived broken or with some parts of the icing missing. It is very unusual and to be honest, very disappointing.”

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Posted 4 years ago

“Beautiful product! Arrived on time. The recipient loved it.”

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Posted 4 years ago

“Great product and service as always”

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Posted 4 years ago

“Never disappointed, beautifully made and so tasty!”

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Posted 4 years ago

“They did a stellar job and everything arrived in one piece. Great craftsmanship!”

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Posted 4 years ago

“Bought as gift for great grandparents who my son is missing dearly. So easy to order and have delivered, and we could put in a little message too. Great service!”

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Posted 4 years ago

“Great biscuit and so easy. The new postage makes it even more affordable to send lovely treats”

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Posted 4 years ago

“Always a good gift. Arrived on time and much appreciated”

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Posted 4 years ago

“I still haven’t received the order. Queried and didn’t hear anything back. You are very keen to receive reviews, why not spend more time to ensure delivery take place!”

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Posted 4 years ago

Hi, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

“Very please with service provided and quality of gifts when they arrived with the recipients. Highly recommend giving these a go 😊”

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Posted 4 years ago

“I give the original biscuits, 5 stars for the icing, taste and package, it's just splended, as a gift or for myself. As for the vegan, i hope the it get's improved, despite the effort that was put in making them, either the biscuit is too thin or the icing is too thick, what makes it too sweet!”

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Posted 4 years ago

“Very good communications out delivery. Was a gift for a very good friend and she absolutely loved it”

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Posted 4 years ago

“They are expensive for what they are. They taste lovely, and the box is also really nice, but why are you guys not offering free delivery?? £50 for a box of biscuits is a bit much, whatever level you are at.”

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Posted 4 years ago

“Lovely biscuit, too good to eat! Very yummy and great packaging.”

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Posted 4 years ago

Biscuiteers is rated 4.6 based on 5,794 reviews