Black Hair Care Reviews

Name: Black Hair Care
Address: Kemp House 160 City Road, London
Rating: 4.76

4.8 Rating 2,228 Reviews

96 %

of reviewers recommend Black Hair Care

4.8

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

020 3872 2424

Email:

welcome@blackhaircare.co.uk

Location:

Kemp House 160 City Road
London
EC1V 2NX

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Black Hair Care 5 star review on 12th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick service, all my products arrived undamaged. Ordered the products for my daughters hair and she was excited to try them out.”

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Posted 6 years ago

“The service was absolutely amazing, arrived within the week of ordering. I adore all the products I got and will definitely be ordering from here again as this is the cheapest that I have seen Aunt Jackie’s be sold x”

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Posted 6 years ago

“Honestly,i was quite worried after I made the purchase as I wasnt sure it would get here in a good condition. BHC exceeded my expectations. looking forward to placing more orders!”

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Posted 6 years ago

“Excellent customer service from Black Hair care! There was a product issue with our order, no fault of Black Hair care. They went out of their way in a professional and friendly manner to make sure that the customer was happy! I'd highly recommend them.”

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Posted 6 years ago

“Love that I got everything I wanted on one platform”

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Posted 6 years ago

“Good website!!! Found loads of things I wanted to buy for my hair.”

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Posted 6 years ago

“1st class service, thank you :-)”

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Posted 6 years ago

“Emailed asking to return an object due to it causing my hair to be incredibly frizzy and received no response”

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Posted 6 years ago

“very professional and quick service”

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Posted 6 years ago

“Very quick and efficient service. I got exactly what I needed delivered to my door within a couple of days!”

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Posted 6 years ago

“Pleased with my order. Was delighted to receive a few samples too. Will buy from BHC again. I will also y recommend.”

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Posted 6 years ago

“My order didn't arrived in the 2 to 4 days. I emailed late at night on the 5th day as i could not access the tracking service via the email link. I received a phone call first thing the following morning. They apologise for the delay and advised that they had posted out the goods straight away. They didnt know why they had not arrived, but checked the tracking service and advised that Royal mail had attempted to deliver that morning after I had left the house. They advised I should be able to collect the parcel from the post office and if there was anymore issues to call straight back and they would see what they could do to help. I was able to pick up the parcel the following morning. Really good customer service and very helpful considering the delay was not there fault. Goods as expected, I will order again as customer service was fab and they have a wide range of products that you normally have to order from different retailers!”

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Posted 6 years ago

“Excellent choice of products and great customer service. Will shop again.”

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Posted 6 years ago

“Excellent service I fund these products work really well”

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Posted 6 years ago

“Prompt delivery. Customer service also answered my queries swiftly and politely. Products arrived as expected. Will use Black Hair Care again.”

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Posted 6 years ago

“Good service, received items promptly.”

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Posted 6 years ago

“I've been very impressed with the website on my first visit - good range of products, competitive pricing compared to other sites, and prompt delivery. Would definitely use the site again.”

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Posted 6 years ago

“Lovely products helping me on my curly hair journey great service 👍🏻”

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Posted 6 years ago

“Products came in well packaged and on time. Now is time to use products to see or feel their benefits. I would recommend this site.”

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Posted 6 years ago

“Great products and great service”

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Posted 6 years ago

Black Hair Care is rated 4.8 based on 2,228 reviews