Black Hair Care Reviews

Name: Black Hair Care
Address: Kemp House 160 City Road, London
Rating: 4.76

4.8 Rating 2,228 Reviews

96 %

of reviewers recommend Black Hair Care

4.8

Based on 2,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

020 3872 2424

Email:

welcome@blackhaircare.co.uk

Location:

Kemp House 160 City Road
London
EC1V 2NX

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Black Hair Care 5 star review on 12th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has been 8 days since i received an e-mail stating my shipment was on its way and have still not received my products. I paid for standad royal mail delivery which the company has advertised as 2-4 days. I sent an e-mail 2 days ago for information on my shipment, as and have had no response.”

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Posted 5 years ago

“Great service, thank you 👍”

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Posted 5 years ago

“Fast delivery. One of the items I received was not what I ordered, but all I had to do was give them a ring and they sent the right one out straight away. Lovely service. Will definitely order from there again”

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Posted 5 years ago

“Received items very quickly, exactly as I ordered. Very happy!”

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Posted 5 years ago

“Items arrived in good time and were well packaged.”

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Posted 5 years ago

“First order arrived well packaged and within the delivery timescale given. Will definitely return for more orders soon. I really like the fact that there is so many products to choose from for your haircare and even skin care needs in one place and at prices that you'd expect, but may have difficulty finding on the average high street.”

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Posted 5 years ago

“Never received my goods or any communications from this company. DO NOT SEND THEM YOUR MONEY!!!”

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Posted 5 years ago

“Excellent service. I am a first time customer so very impressed with the service I received.”

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Posted 5 years ago

“Ordered a hair product, hassle free, simple and quick delivery, no issues.”

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Posted 5 years ago

“My first time of order I paid for 1-2 day delivery as I needed one of the items. It was initially delayed which they noted on the delivery note when it eventually arrived. Then two items were not with your delivery, one that they had made a note of on the delivery note and one that was just missing. I called the first day and was advised about one of the missing items which is fine but then I was told to email which I did they said someone would respond - no one did. I called the next day and explained all of the above again and said I didn’t think it was a very good service... he said it was a new company and they were having teething problems. I understand all this but all it would take is better communication. I am still waiting for the missing two items.”

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Posted 5 years ago

“Great service Great products”

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Posted 5 years ago

“I’ve not received my parcel. I have contacted yourselves but have had no response!!! Can you please answer my emails”

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Posted 5 years ago

“Items as described and arrived on time.”

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Posted 5 years ago

“Excellent products with excellent service.”

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Posted 5 years ago

“Prompt service.”

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Posted 5 years ago

“Nice to find what I am looking for inline. Prompt response and delivery. I have not used the products yet but I have no doubt they will be what my hair needs.”

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Posted 5 years ago

“Great customer service!”

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Posted 5 years ago

“Products came quickly and got what I wanted. Can't complain. Will use again.”

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Posted 5 years ago

“Service was excellent and very quick”

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Posted 5 years ago

“Product is suitable however price is not competitive”

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Posted 5 years ago

Black Hair Care is rated 4.8 based on 2,228 reviews