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Black Country Metal Works Reviews

4.9 Rating 354 Reviews

96 %

of reviewers recommend Black Country Metal Works

Company Reviews

4.9

Based on 354 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 12th June 2024

Black Country Metal Works 5 star review on 17th March 2024

Black Country Metal Works 5 star review on 15th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a wrought iron post box mid afternoon on a Wednesday and had received it by early on Friday morning. The quality of the product is very good and compliments the period of the property perfectly. I would recommend BCMW with no hesitation.”

Posted 4 years ago

“Thankyou for my lovely fairy houses. They all arrived well packed and have made my granddaughter fairy garden wonderful. Will use again x”

Posted 4 years ago

“Amazing products.... Really happy with my purchase the customer service was amazing nothing was too much trouble Thank you so much will definitely be ordering more”

Posted 4 years ago

“Craftsmanship at the highest level,couldn't recommended this company more highly excellent”

Posted 4 years ago

“Ordered a cast iron beach ..... beautiful was well worth the wait..... got it in the sale..... but would have paid full price.... so heavy took 2 men both in the building trade..... both said definitely cast iron so heavy so happy with this product 😀”

Posted 4 years ago

“Always a pleasure to deal with, great place that offers some lovely and unique items. Do huge amounts of work for charity and the community as well.”

Posted 4 years ago

“Ordered the bee doorknocker in shiny chrome. It arrived promptly, well packaged and is a beautiful well made product. Wouldn't hesitate to use this company again.”

Posted 4 years ago

“Bought an old English door knocker online and it is absolutely spot on. Don't know how it's done for the price, real bargain. Came by Royal Mail as advised. Our postal address can get confusing as we live on a farm but all was ok. Brilliant item and if anyone is looking for an old fashioned lion head door knocker then don't hesitate, you won't be disappointed.”

Posted 4 years ago

“Easy website. Delivery was late but rang and they sorted very quickly”

Posted 4 years ago

“Bought ornamental antique brass finished taps. Quick delivery and they are beautifully finished. We raised an issue with the company which was promptly and professionally dealt with - so great customer service as well. Thoroughly recommended.”

Posted 4 years ago

“I bought a 3 in 1 boot scraper. Looks great, great price and fast delivery.”

Posted 4 years ago

“When searching for some toilet seat brackets I came across , Black country metal works they had a wide selection at very good prices,I just couldn't decide on the ones I wanted,and the price was very good ,so i bought two different sets. When they arrived i was impressed at the quality for the price i paid and the delivery was fast, they arrived well packaged with a good selection if fixings and washers etc. Happy bunnies!”

Posted 4 years ago

“Ordered a shiny chrome sun-dial as a present ...it will look very striking when the sun shines! Excellent service and speedy delivery, too.”

Posted 4 years ago

“ORDERED A BOOT SCRAPER, ARRIVED QUICKLY, EXCELLENT ITEM AND VALUE FOR MONEY”

Posted 4 years ago

“Fast, efficient service, polite customer service, perfectly wonderful product, all my visitors comment, wont hesitate to recommend, and definitely will order again.”

Posted 4 years ago

“I am thrilled so far with my heavy duty cream heart trivet! Some of the trivets with other companies are too small for a stove kettle to sit on, this is perfect and it is beautiful! I phoned customer service to place the order as l wanted to know if it had rubber feet (it does! ) and if the paint is heat resistant (it is.) The trivet arrived within 48 hours and it is everything that l had hoped for!”

Posted 5 years ago

“they always have personal, weird, special stuff for sale, as well as staples like shelf brackets. My order arrived NEXT DAY!”

Posted 5 years ago

“Very happy with my product”

Posted 5 years ago

“Received quickly and exactly as described.”

Posted 5 years ago

“This company have supplied us with a fabulous Starfish door knocker in chrome plate. We are extremely happy with the quality and service and had it couriered to Marbella where we live. Once we have it fitted we will send photos. David, the sales manager was extremely helpful. Thank you to everyone, we love it !”

Posted 5 years ago

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Black Country Metal Works is rated 4.9 based on 354 reviews