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Black Country Metal Works Reviews

4.9 Rating 366 Reviews
96 %
of reviewers recommend Black Country Metal Works
Company Reviews Questions Metrics
4.9
Based on 366 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Black Country Metal Works resolve customer queries?
Helpful Report
(1 month ago)
Greater than 57% of reviewers feedback is Black Country Metal Works resolves customer queries within an hour.
Helpful Report
(1 month ago)
A

Customer Service - Good

100.00%
Industry Average
“ My order of a coal hod arrived ahead of expected delivery date. The parcel was very well wrapped and i am very happy with the product its exactly as described and very good quality. i was kept informed of delivery and it arrived at stated time. All in all a very good customer experience. Thank you for your service Regards Keith Munro ”
- K MUNRO
“ Just received Mary Poppins weathervane as a gift, and she is fabulous - thanks to the crafts persons involved in her production. Delighted with the product and service. Mary now spins proudly in our garden. Thanks BCMW. ”
- Anthony Edward Livesey
“ I just want to say thank you to Black Country Metal Works. I am so impressed with their service. Questions were answered quickly, delivery was next day and right on time. Plus I am really happy with my fireguard. Exactly as described and great quality. Perfect! Thank you for a really great buying experience. ”
- Anonymous
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