Bluespot Furniture Reviews

Name: Bluespot Furniture
Address: Bluespot Furniture Ltd, Unit 500 Bretton Park Way, Dewsbury
Rating: 4.35

4.4 Rating 937 Reviews

83 %

of reviewers recommend Bluespot Furniture

4.4

Based on 937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0800 804 4760

Email:

marketing@bluespotfurniture.co.uk

Location:

Bluespot Furniture Ltd, Unit 500 Bretton Park Way
Dewsbury
WF12 9BS

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Bluespot Furniture 5 star review on 1st April 2021

Anonymous

Anonymous // 01/01/2019

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“Purchased for home use in a child's bedroom. The attitude of the delivery man spoilt the service for us. The delivery man was rude on the phone when trying to locate us and when he delivered.”

Helpful Report

Posted 9 years ago

“Buying process was quick and simple and desk arrived very quickly (even with a last minute request to change the delivery address). Unfortunately, the desk top had damage to it from delivery. I got in contact with the customer service team by email to explain and they sent a new desk top out straight away. I received it within a day or two. Even with a slight hiccup with the damage, it was all sorted and handled very well by the customer service team and i'm happy with my product. Happy days!”

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Posted 9 years ago

“I am very happy with my purchase. Customer service is absolutely excellent and really made the difference. There were a few things that I needed and they showed a great will to help and dealt with them promptly. I wouldn't hesitate to recommend them.”

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Posted 9 years ago

“Desk arrived very quickly and was easy enough to put together. slight damage to modesty board edge but not bad enough to return and cannot be seen now desk is in place. Pleased with quality of finished item and seems sturdy and built to last.”

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Posted 9 years ago

“The desk is great however the instructions included were for a completely different desk. Delivery great, the poor driver took nearly half an hour to find the house and he didn't give up. All over a good buy and great customer experience.”

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Posted 9 years ago

“Poor quality and construction for the price - sent it back eventually and am waiting to see how long the refund takes.”

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Posted 9 years ago

“Overall we were happy with the service and the product. Delivery was on time and assembly was more or less straightforward. Door hinges were a bit troublesome to put together but got there at the end. There were minor dents and damages but not in visible places.”

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Posted 9 years ago

“Very pleased with our purchase. A quick despatch, it was easily put together - looks good. My only little gripe would be that I did not know when it was going to be delivered, the delivery man called me when he was outside my house. Luckily my neighbours were home to take parcel in.”

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Posted 9 years ago

“Barring a slight IT glitch in processing, the actual product was excellent and I would imagine that I'd go back for more should I need anything.”

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Posted 9 years ago

“Very impressed with the efficiency of this company. Delighted with my purchases. Would definitely shop with them again.”

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Posted 9 years ago

“Excellent service from start to finish, the desk is awesome fits perfectly where we wanted it and so easy to put together.”

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Posted 9 years ago

“Ok. Lots wrong (2 damaged parts, instructions show a different desk). Sorted out quickly but new desk top has a small crack in the surface but I'm ignoring it because the hassle of swapping it for the second time is to much.”

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Posted 9 years ago

“Really pleased with the desk and the service received generally, slight gripe in the pedestal provided didn't have the right screws to hold on its top. When I contacted the company they said that "a sensitive weighing device checks all orders" implying that I was lying about the missing parts. My reply to this was to point out that the sensitive weighing device was obviously not that good as whilst it was short of screws the pack did contain four random extra castors! I would have rated the company as very good if they had responded better to my request for the missing screws - its not nice to imply that your customers are lying.”

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Posted 9 years ago

“The website is extremely easy to use. The prices are clear and include postage and vat. The price you see is the price you pay. Delivery to your customers is super fast and the products are of a good quality.”

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Posted 9 years ago

“I bought a desk for my son. There were a few problems with the delivery: the delivery arrived a few days after I made the order, but there was one box missing. I had to call twice to have the missing box redelivered. When it finally arrived, I received the wrong box. I had to call again to get it sent again and finally received the correct one a couple of days later. The people I dealt with on the phone were not very helpful. I found that the desk assembly wasn't particularly easy, in part because the instructions were not very clear (I have done it several times with Ikea furniture and it is much easier). In particular fitting the hinges was a challenge. On this point I found that the person on the phone was very helpful and friendly and I finally had my desk ready. I am please with the final product but the delivery was quite poor and the assembly quite difficult.”

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Posted 9 years ago

“Website was easy to navigate. Call centre staff answered all queries promptly. They were very helpful. Finally, the delivery was on time.”

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Posted 9 years ago

“Desk delivered with parts missing then redelivery out of office hours Disappointing”

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Posted 9 years ago

Bluespot Furniture is rated 4.4 based on 937 reviews