B&M Flowers Reviews

4.8 Rating 10,361 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

Customer Service

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Email:

enquiries@bmflowers.co.uk

How quickly does B&M Flowers resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 83% of reviewers feedback is B&M Flowers resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

97.10%

Industry Average

“ Excellent service. Easy to order. Reasonably priced. Deliver on their promise. Quality flowers. Thank you! ”

- Phil Macfarlane

“ Website is so easy to navigate and to use. Have been using your service for a number of years now. Customer service has always been excellent and the recipients have always been extremely happy with their flowers. ”

- Christine Owens

“ Great service ”

- Alexandra Niculae

B&M Flowers Reviews

Customer Service - Good