B&M Stores Reviews

Name: B&M Stores
Rating: 2.65

2.7 Rating 340 Reviews

40 %

of reviewers recommend B&M Stores

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2.7

Based on 340 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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B&M Stores 1 star review on 12th February 2023

Daniel Ulise Draghici

B&M Stores 1 star review on 10th December 2022

Adam

B&M Stores 1 star review on 30th November 2022

Christina

B&M Stores 1 star review on 22nd November 2022

Irena

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A big thank you to Jess who works at the Bridgend store! I asked if they had a large bag of sunflowers hearts she immediately checked and brought it to the check out for me then said she would carry it to my car without me even asking! My car was at the other end of car park but didn’t deter her! A very pleasant considerate assistant.”

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Posted 4 months ago

“Matthew and Ken gave wonderful service. They were on time, did a wonderful job and left the site cleaner than when they found it. I highly recomment them.”

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Posted 6 months ago

“Just bought a lovely winter wreath,it's as nice as some supermarkets have and such a good price.love it ,buy it.”

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Posted 6 months ago

“Very happy with the new wreaths they are selling this season, nice upgrade this year,even though they are around the same prices.”

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Posted 6 months ago

“I brought childrens toys . Gave them back afyer 2 weeks with the receipt got my full refund back. If stuff is in good condition when you buy it ,then damaged when you return it ,it is with every store they will not return it .”

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Posted 7 months ago

“Today I shopped at the Crossflats Bingley West Yorkshire Store My main purchase was a Mattress, pillows and more. The main reason I write my compliment is for the excellent customer service which I received today, nothing was to much trouble,Tina,Boss Lady, Jackie the checkout operator and Alan on shop floor,I was assisted from shop floor through the checkout and helped outside to my waiting Taxi, but this not only today, this store's staff are always efficient helpful and kind, first rate. Always happy for choice in Home ,food and garden depts, and happy with the prices I just want to say Thank you to the above Thank you B&M Store Crossflats”

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Posted 9 months ago

“Is the first time I shopped in BM very very helpful I've just come out of hospital after having another heart attack that's another story but back to BM I could not stand in the queue that day as I wasn't very well and said to the lady I got I can't stand there and I'll cannot put the stuff back she took me through another til and said it was no problem just safe you're not well we understand that since then I moved into a new flat for not well people I had to get new curtains curtain poles lamp shades I got it off on your shop the manager s I said to a unique Gray and not much budget she picked them all out and very very good indeed I can't remember if her names lane or Linda but she comes from Liverpool I'm very very impressed on the service I got as I was in the catering trade for 43 years my question do you deliver from b&m in town Plymouth it's a very nice store I would normally go to the range for things but I will come to yours just on the principle on how helpful you was and I do know Chris Dawson personally you come out on top 10 fold thank you very much indeed Nigel I will show the lady in your store photographs on how it looks and how it looked before as I do not know how to use the phone to do that but I have taken photographs thank you”

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Posted 10 months ago

“After looking around the Bedford store for ages trying to find Steel Wool, I gave up and went to the till to purchase my other things. I asked the lady at the till if they had Steel Wool, she didn't know but in no time she had asked her colleague who speedily came to help me. He came expecting to carry my bags (I only had a few items) but he said he would look with me for the SW. Turns out he was Security but he walked along the aisles put himself out to help me find the item and to secure it at the correct price. His willingness to help, with no attitude, and his friendliness made it a pleasure to shop in store today. Thank you SIKANDER!!!”

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Posted 10 months ago

“Megan from Dover honey wood Whitfield was a very helpful lovely member of staff I showed her a product number she got her machine typed number in & explained that's a old number but found me the same product just different packaging she even opened it to see if it matched the picture I had taken & it was what I wanted,we then chatted for a while,& had a really lovely random conversation we even had a few laughs I have never seen this young lady before but what a true credit to B & M thanks Megan for making my shopping experience supreme & making my day with your outstanding help”

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Posted 10 months ago

“Just popped into your Halesowen branch today, couldn’t find what I needed, one of your staff members helped me find everything I was looking for, big thanks to cassie for your help, her bubbly personality had me laughing while shopping today, I will definitely use this store again”

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Posted 11 months ago

“All good, lovely selection of things.”

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Posted 11 months ago

“Andy at Batley store was so helpful!”

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Posted 11 months ago

“well run, helpful staff”

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Posted 1 year ago

“I called into the Stockport Manchester store today for the first time as I was an out of area customer. Well I have never ever been in a store that was so clean(it was spotless, the shelves were well stocked and neat. The staff were very helpful as I couldn't reach some of the items I needed as I'm small in stature. Nothing was to much trouble and they smiled and looked like they have enjoyed their work. I'm out of are, I live in Failsworth so there are a number of stores that I've travelled to, I only visited this store as I needed another store but I will travel out of my way if I experience a shop of caliber.”

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Posted 1 year ago

“very pleased with real Christmas tree cost and quality , BIG thanks to JIm at the Eastbourne store he was so helpful and kind”

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Posted 1 year ago

“B & M sSaltash. A big thankyou to Callum for his help.A very polite and friendly young man. Helped me by taking a heavy load to my car and pack it in the back.”

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Posted 1 year ago

“Hello Nita here. just like to say a big thankyou to the staff at your store in GOOLE. i go into the store every Sat, your staff are friendly helpful and kind, nothing too much bother for them. I dropped my car keys in the store , they found them and i went back in and they had put them in the back room. I buy plants every saturday, i was just wondering if the girls could do with hose pipe to water the plants. make their job much easier and would save you the loss of your beautiful plants, thankyou once again, well done,xx”

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Posted 1 year ago

“Alan one of the staff from Haymarket B&M store in Sheffield is very helpful and will go above and beyond to help me find whatever i am looking for everytime I Shop in there nothing is any trouble for him he is very helpful every company needs this kind enthusiasm from their staff 👏👏👏👏”

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Posted 2 years ago

“I needed dog food non out I asked at till young man came and he emptied a pallet to get to bottom for my dog meat and kept smiling Thankyou staff seamer scarborough”

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Posted 2 years ago

“Me and wife visited B and M at Burden off Manchester Road. Bolton. The staff on the till was amazing. Merchandise sold in the store was of good quality and excellent value.”

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Posted 2 years ago

B&M Stores is rated 2.7 based on 340 reviews