“While the service and delivery speed were OK between Sydney and Perth the actual delivery to the person the gift was for was abysmal. The gift was for my brother-in-law who had just come home from hospital after a triple heart bypass. My sister, his wife, is disabled in that she cannot walk far without assistance. The courier rang the doorbell, he was told that the door would be opened automatically and he was to come up in the lift to deliver the gift. When nothing happened my brother-in-law went down to the front door and there was no-one there. There was a card in the letter box say that the package would be available at the Post Office, which is a distance away. Neither my brother-in-law or my sister were able to drive at that time. Your Sydney office tried to be helpful and phone the delivery people in Perth who were anything but helpful. In the end my nephew had to drive from where he lives in Perth to the particular Post Office on Saturday morning to collect the gift. A whole lot of anguish and stress for someone who didn't need it. If you want to keep your business in the west I suggest that you change your delivery system in Perth. This was totally unacceptable and for that reason I could not in all conscience recommend your business to anyone even though the product itself was very well presented.”
“The delivery was smooth and the products lovely. I was disappointed though that the Sophie giraffe had been taken from the packaging. A very minor thing and I will definitely be purchasing more products from you.”
“Beautiful and unique hampers for that cater for various occasions. Sent one as a sympathy gift instead of the usual flowers and the recipient loved it.”
“We ordered a hamper and gave Bockers & Pony a small time slot for delivery and they were able to accommodate us without any fuss. They asked for an alternative address in case they couldn't make it, but make it they did and we were all happy. The recipients thought the hamper was wonderful.”
“HI , I ORDERED 6 Hampers just before Christmas and i must say i was very dissapointed this time , having ordered them a few times before , very poor contents and mostly Cheese Crackers , i would not order again , Regards Danny”
“Great gift web. I have used it on many occasions and I am very very happy. My friends and relatives were extremely pleased with the chosen gifts and also the quality of each one. Very well done Thank you”
