body catalyst Reviews

Name: body catalyst
Address: 56 homer street, bondi, New South Wales
Rating: 4.34

4.3 Rating 144 Reviews

81 %

of reviewers recommend body catalyst

Company Reviews

Metrics

4.3

Based on 144 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

body catalyst 5 star review on 5th September 2023

Hazel

Anonymous

Anonymous // 01/01/2019

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“I am body catalyst customer for 3 years however in my last visit when I clearly explained I wanted a treatment for my wrinkles , their staff suggested HIFU and assuring that one session is effective. on a day of treatment another staff told me I needed at least THREE sessions to see results and it would only last for 4 weeks! I did the one session which is very expensive with NO result and I’m very disappointed on how they misinformed me and wasted $700 for nothing . Don’t trust what they say because their own staff on next session would say something completely different . very poor . I am yet to receive a call back from the actual manager for explanation.”

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Posted 10 months ago

“They are going under, yet still advertising on instagram like they are a full functioning business. I should have known better, u for the worst feeling as everytime I went in they wanted to talk money before anything else. I feel really stupid not realising for 6 months that this business was financially crumbling but it all makes sense now. Spent over $4k and have seem almost no results, it’s disgusting and the owner should be ashamed, living it up while other fork out ridiculous costs and your poor staff, what a joke, not genuine at all as they too knew it was all going under. Stop advertising like you aren’t about it loose it all. I was told my app was not happening (which I paid $1.2k for, through email, I was so mad until I googled and realised they had closed my clinic, then I just felt tricked for falling for your adverts”

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Posted 10 months ago

“The staff were so friendly and knowledgeable, I felt completely relaxed.”

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(Chermside) - Posted 10 months ago

“I am having Radio Frequency on my upper inner arms to dissolve the fat and tighten the skin, it is a slow process and I am eager to see the final results in a few weeks time. I am also having Hi Fu on my stomach to tighten the skin and also get rid of fat pockets. This is also a slow process, but I can see a slight result and look forward to the final result.”

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(Mount Gravatt) - Posted 11 months ago

“The staff were all lovely, helpful and attentive they answered any question I had and made the whole experience comfortable. The process itself was straightforward forward with the results being within expectations. The follow-up and provided information was informative and comprehensive and fully supportive.”

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(Melbourne CBD) - Posted 11 months ago

“Really really bad service. The treatment is terrible and doesn’t reflect anything on your body. Even the person who was doing this treatment acknowledged that it hasn’t have any changes even though they claim 30% change just after the treatment. Waste of money”

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(Chermside) - Posted 11 months ago

“Very professional. Made feel very welcome and comfortable. Great staff and facilities. Would definitely recommend.”

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(Bondi Junction) - Posted 11 months ago

“Wonderful experience. Such friendly staff. I’m so sad that Castle-hill location is closing. However I am willing to travel to the other location so I can have a similar experience. Thank you. Narges”

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(Castle Hill) - Posted 11 months ago

“Took my money, cancelled my treatment and now I can’t get my money back.”

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(Cronulla) - Posted 11 months ago

“I have had my consult and treatment with Jaclyn for full face HIFU. She is very thorough and precise. Very friendly and accomodating. I attend the Williamstown one and the centre is very clean and tidy. The staff are friendly. Great deals for amazing quality of treatment. And referral bonus is amazing! In regards to my treatment, i have noticed in 1 treatment how my face became more symmetrical and sculpted! So excited to see what my ongoing future treatments will do including the Notox facial.”

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(Williamstown) - Posted 11 months ago

“I am so happy they are liquidating. We need to stop spending money on looking better, for what? We all age, do it gracefully and stop these greedy people taking your money. Do a timeline of how much money you have spent. Could you have bought a house? I can’t review on google, they shut me down. Looks never last, the more you get down when older, just looks fake and disgusting. Do better women, look after yourselves.”

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Posted 11 months ago

“I have had 2 appointments cancled by body catalyst, giving me less then 24 hours notice. I travel 3 and a half hours and book a room in town when I come. I was contact at 7.40pm to have my last appointment cancled for the next morning. I am / was a member and request a refund of my last moth as I did not and will not recieve a treatment. Very very disappointed”

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Posted 1 year ago

Unfortunately, as we enter into administration, there is disruption in some clinics. We sincerely apologize for the inconvenience caused by the short-notice cancellations of your appointments. We understand and regret the impact this had on your travel plans. As a valued member, your satisfaction is our priority. We would love to service you at a neighbouring clinic. We appreciate your understanding during this challenging time for our business and are committed to regaining your trust.

Posted 11 months ago

“I have never felt so ripped off in my life. They build your expectations up by saying you are a perfect candidate and then when you don't get the results you were lead to believe you would see they start to make up excuses and try to sell you more procedures. The before and after photos they sent me were insulting. There was no difference that could be seen between the before and after, yet they tried to say there was. Very disappointing. If I could give no stars I would. This review is for body catalyst at chermside in Brisbane.”

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Posted 1 year ago

“Not sure yet as I just started. Staff are amazing though.”

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(Shellharbour) - Posted 1 year ago

“Very friendly and professional.”

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(Williamstown) - Posted 1 year ago

“The Hifu treatment was painful. To be honest I'm not seeing big results considering what I paid. I also wasn't happy to be asked to fork out over $100 for after are cream. That's overselling and off putting”

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(Mornington) - Posted 1 year ago

“The price of treatment was given for 60 minutes, however, each treatment was shorter by 10 minutes. I don't think this is right. Moreover, a fee collected before the procedure....”

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(South Yarra) - Posted 1 year ago

“What lovely staff, so very helpful and welcoming. The cellulite treatments were really good and I can see a difference after a few treatments. Definitely recommend!!”

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(Newmarket) - Posted 1 year ago

“great service and real professional work and very clean..lovely therapist and explaned everythin about treatment .”

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(Burwood) - Posted 1 year ago

“I booked in for the game changer for my belly & started to notice a difference after my first session. So happy I came across body catalyst I was unsure about getting this done but would highly recommend I have been going to Paddington & have had Sophie looking after me she has been wonderful at first she explained everything which calmed my nerves she is very friendly & professional & I love her dedication to helping her clients i for one are feeling so much happier within myself & can’t wait for my next session thankyou Sophie for making my experience with Body Catalyst enjoyable 😊”

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Posted 1 year ago

body catalyst is rated 4.3 based on 144 reviews