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Boho Factory Reviews

1.4 Rating 529 Reviews
9 %
of reviewers recommend Boho Factory

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Anonymous
Anonymous  // 01/01/2019
Dresses are nothing like pictured and super ugly. Sizes all over the board. Refund policy is a complete scam. DONT BUY FROM HERE
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Posted 5 years ago
If I could give this company zero stars, I would. Do not waste your time or money on these products. The items I purchased, look NOTHING like the pictures. They are very poor quality and completely see-through materials. Even the colours are different. When you try to return something, they come up with a “creative way” to accommodate you and that is send you more junk and you pay the shipping as they don’t refund sale items. EVERYTHING on the website is on sale. Don’t waste your time.
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Posted 5 years ago
Products don’t look like items pictured. Items are cheaply made. They make everything on sale, so when you want to return it, you can’t for “on sale” items. They will offer to replace item for just shipping, but it’s still cheaply made. Plus, it takes about a month to get since it comes from China.
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Posted 5 years ago
This shop is a scam. They send you promotional deals so that their clothing becomes a sale and then you can’t get a refund when whatever your order arrives. I ordered two white dresses that looked adorable in the pictures. They were not true to size. They were not made of good quality material. They did not fit me so I wanted to return them. It took three different emails to finally get someone, they kept redirecting me to their refund policy on the website, and the refund policy stated to contact them before trying to return something. Made no sense. Then since I bought the dresses on sale (because they sent me a promotional code!!) I can’t return the dresses or get my money back. Such a scam. Do not buy from this store. You will be disappointed.
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Posted 5 years ago
ZERO STARS!! This whole store is a scam, do NOT buy anything no matter how real it looks in the pic. Everything is on sale and their return policy indicates sale items are not eligible for returns. Basically, they take your money, send you a piece of something in the mail and then you can’t get a refund. Just. Don’t. Do it. 😖
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Posted 5 years ago
If I could give no stars I would. Extremely poor quality. They say made of cotton but it's really made from a polyester and hospital gown material. They say they offer a refund however not on sale items (except EVERY item is on sale). So they actually dont do refunds because literally nothing qualifies as a refund. Very poor customer service. I learned my lesson and will never give them a dime again. Do not order from this website
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Posted 5 years ago
I would give them zero stars if I could. DO NOT ORDER FROM THIS COMPANY. The clothing is horrible quality - all so cheap and see through. The customer service won't respond to my emails about returning the products and their phone listed ALWAYS says "all representatives are with other customers" I truly think it automatically always goes to a recording. SAVE YOUR MONEY.
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Posted 5 years ago
You lied to us. we placed an order and immediately needed to make a change/cancel. We contacted you and you said it was shipped. Not true. The product didn't ship for another week as your tracking number stated. We now have an unopened unused package from you we can't return and you stole our $128. Not a trustful company and horrible service. Not a company with any integrity and should not market their stuff. if you notice on facebook they don't allow comments.
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Posted 5 years ago
Completely dishonest company. Ordered, made a mistake, contacted them immediately to cancel/change. They said the product already shipped. Then the tracking number came out 2 weeks later. Argued with our CC company and Boho is claiming they are all legit. Scam....Dishonest....bad service and integrity.
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Posted 5 years ago
I do a lot of online shopping and this is the only company I’ve been incredibly disappointed in the quality of the product and even more by the lack of customer service. I ordered 4 items six months ago and I only received 3 items. Two were see through, one was too big, one was too small, and one had a horrible smell to it. I asked the company on two different occasions when I would receive the final product. The company asked me to prove the items I ordered and which I had received, which I did with no problems. They claimed the courier system they used sent me all 4 items so they wouldn’t give me my money back for the item I NEVER received. I still do not have the item and I do not believe it was ever sent to me. This company has stolen from me and I have already told everyone I know never to order from them. Not worth the awful quality items or the worst customer service I’ve ever experienced in my life.
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Posted 5 years ago
This company is a scam!! Do not waste your money. I never received my package and they refused to refund my money. Avoid this company and their terrible customer service.
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Posted 5 years ago
Never received credit for the poor quality, cheaply made, false advertising, needs to be removed! Scam! Do not purchase anything from this company. I could of sewed a sheet and made better dress. So dissatisfied! Scam!
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Posted 5 years ago
Horrible quality, cheap, see-through, does not fit right, comes from china, takes forever... If I knew they were made in sweat factories, i would have never ordered..pictures are false advertising.. do not waste your money..
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Posted 5 years ago
The worse clothes i ever bought online. Cheap look, smells mold, terrible material, terrible colour, no care for details... nothing like the nice model pictures on their website. Pure scam. I asked for a refund and they didn't give me. They wanted to offee me new clothes but considering the quality of the 5 different things i bought, i even didn't want any replacement clothes.
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Posted 5 years ago
THIS COMPANY IS THE WORST! Do not buy anything from them! The quality of the materials is terrible and my order wasn't even complete! Do not waste your money!!!!
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Posted 5 years ago
Complete scam artists - they sent through the incorrect products and of such inferior quality I wouldn't even donate them to charity. They discount every item so that the returns policy is void. Marketing is on point, but these guys are essentially committing fraud across international boundaries so it's easy to get away with. AVOID THROWING YOUR MONEY AWAY
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Posted 5 years ago
Do not buy from them, the items are cheap and not as described and they will not refund you or pay for the postage to replace it!!!!
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Posted 5 years ago
The clothes sizes very by dress or swim suits and when you try to exchange they want to charge you 50% of the item cost to ship new items. When you want just to return, you will be told they were on sale and you can't return. This is a deceptive company. All items show less than list so nothing can be returned or exchanged. This is a fraudulent company and I would not purchase from them.
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Posted 5 years ago
They refuse to return anything. I ordered 2 dresses and neither fit. Since they discount every piece they refuse to return ‘sale’ items. Buyer Beware!!!!
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Posted 5 years ago
The quality is below poor. The entire website is set that it is all on sale & in their refund policy sale items can’t be returned. Customer service is appalling, this company has no care for their customers at all! Huge scheme!! STAY AWAY, DO NOT SHOP WITH THIS COMPANY!!
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Posted 5 years ago
Boho Factory is rated 1.4 based on 529 reviews