“The $40 dress sent to me was a completely different item than what I ordered. Basically a cheaper knockoff version. Everything on their site has a price in red so they basically claim everything is on sale and therefor refuse to refund me!! The dress is complete garbage, the buttons won’t stay buttoned, wrong color, doesn’t have the tie tassels, and is just cheaply made. The customer service is the worst I’ve ever had. It’s a SCAM!!!!”
“Unfortunately 0 stars is not an option for this review. I ordered two maxi dresses for $75 in February. I never received a tracking number or notice of shipment despite my efforts to contact the company for assistance. It took 6 weeks to receive my order--terrible! The material used was okay-not good by any means, but could've been worn had they been made well, BUT they were not made well at all. These "maxi" dresses fell 4-5 inches above my ankles! I'm 5'3" and 115 pounds so the fact that the dresses were way too short is telling. I've contacted the company via email multiple times to see what they will do to make this right, but I've heard nothing. DO NOT BUY FROM BOHO-FACTORY! IT'S A TOTAL SCAM!”
“I ordered 2 dresses from them, took a very long time to receive a tracking number and any information. The dresses were made with very cheap material and one of them looked like a hospital gown. When wanting to return them, they offered a free exchange but I would have had to pay for shipping which would have costed more than the dresses. Plus, the offer no refund on "on sale" items... their whole website is "on sale". Not good, do not buy from them”
“Would love to give 0 stars. Ordered three dresses, received two and one was lost in the mail. Asked for a refund and instead I get a coupon to buy more cheap, see-through clothes that do not match the pictures. No thank you. Scammed me out of $100, I’m so mad at myself I’ve never been scammed before. DO NOT BUY!!!”
“Please please please DONT buy dresses from this company ...cheapest material quality and poor dressmaking skills...only fit for the eag bag and thats being generous! Rip off scammers.”
“This company doesnt even deserve a single star, I just had to select it to write this review.
By far the WORST purchase I have ever made. I ordered the blue long sleeve summer dress and got a hospital gown. AND not just a hospital gown, a see-through hospital gown that doesn't match the measurements on their site. I also had to wait an entire month to receive this fantastic piece of garbage.
A WARNING TO ALL: DO NOT ORDER FROM THIS COMPANY.”
“This company breaks Australian consumer law. They sell all items on sale and then refuse to accept any returns on these grounds (WHICH IS ILLEGAL). Offer free returns on their website but then hit you with their no returns on sale goods policy. The only way to get your money back is make a claim to your credit card company which is guaranteed to work as they have to supply the goods as per their description and without any faults. These guys are crooks and all good reviews here are fake. DO NOT BUY!!!!!”
“THIS STORE STOLE ALL THEIR PHOTOS OFF THE REAL BRAND CALLED "TWO SISTERS THE LABEL" @TWOSISTERSTHELABEL on instagram.
Way to sell knock offs from a real company, you pricks!!!
This is a FAKE chinese knock off website, beware the photos!!!”
“I read many reviews about the shpipping,i dont know for other people, but my order got to me in 2 weeks. I was afraid because i ordered before seeing the reviews and honestly was very scared about what i spent my money for. What i can say now is that the fabric is cheap and not worthy to pay that price for the quality,but the dress is same as in the picture,you can see through a bit,but for my dress its not a big deal. Better than i expected.”
“I ordered the Retro Butterfly Dress and it was not as the picture shows. The picture shows the dress having some sort of lining for the bottom and the top front of the dress. The dress came completely see through and when I tried to refund, I was told I was unable to, which was understandable as the dress was on sale I guess so I then tried to get an exchange as the dress was defective since it was missing a part of the dress. I have not gotten a response. It has been 3 days since my initial email with them. It says on the website 24/7 help via email. NOT TRUE. The phone number given never allows you to get through to someone, always says line is busy helping other customers and to contact by email then hangs up. VERY DIFFICULT to get a hold of them.”
“It took a month to receive the product, which was a thin and see through maxi dress. For eight days, I emailed with customer service, seeking a return address so I can receive a refund. They refused, saying the dress does not meet the refund policy because it was a sale item. I do not believe the $51 maxi dress was not on sale on the day I purchased it, but now it looks as if it is discounted from the markup price of 199. Their entire web page was different. Extremely disappointed with my experience at Boho Factory. Poor quality and unwilling to accommodate a return and refund.”
“Do NOT order!!!! The dresses look great online, but are extremely poor quality and sizes don't fit. When I contacted to exchange or return, I was told they can't refund me. Very disappointing ☹️😠”
“I receive my items today and I've never been more disappointed with anything in my life. The fabric, color, cut, and quality is TRASH!
The romper is ugly. Fabric is awful. Doesn't look like picture.
Sweater yarn is scratchy. Color is different than picture. It must have been knitted by a 6 year old because every seam is crooked with hanging threads everywhere!! I can send pictures. But the absolute worst part that it was literally WET and smelled like vinegar. How is that even possible after it took an entire month for it to be delivered?!?!?!?!?!?
Disgusting items. Ridiculous company. NO REFUNDS even if your item is soaked in chemicals. SCAM and take people’s money”
“Do NOT buy from them! They sent me items that look nothing like described and im fighting with them to get my money back/ return them. worst decision i've ever made”
“SCAM. BUYER BEWARE. ITEMS NOT AS PICTURED AND THERE ARE NO REFUNDS. PERIOD. TOOK 3 WEEKS TO SHIP AND HORRIBLE CUSTOMER SERVICE. SO SAD I FELL FOR THIS.”
“SCAM ALERT! THIS COMPANY ARE A DISGRACE! TOTALLY FAKE! AWFUL PRODUCTS, THEY SENT ME A BLUE MINISKIRT INSTEAD OF A WHITE DRESS AND IT IS UNWEARABLE ANYWAY!
I AM SO UPSET, BUYERS BEWARE THEY WON'T RESPOND TO EMAILS AND THEY DON'T CARE! THEY ARE A SCAM BEYOND ALL SCAMS!
DON'T FALL FOR THEIR WEBSITE! OMG I'M SO MAD!!!!”
“I needed to return a dress but had an issue with the email address that I purchased it under, so I contacted them from an alternate email address with all my info needed to email me a shipping label before the 15 day return window closed and it took days to get a response to which they responded with, "how can I help you?" AFTER I had already explained my problem in full detail, pretty clearly. Still waiting on ACTUAL help.”
