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Boho Factory Reviews

1.4 Rating 529 Reviews
9 %
of reviewers recommend Boho Factory

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Anonymous
Anonymous  // 01/01/2019
Ordered two dresses on 2/12 & didn’t receive either of them until today, exactly two months later, & even then it was only one of the dresses. What was supposed to be a beautiful bohemian dress I was going to use for my engagement pictures arrived as a cheaply made oversized moo-moo night gown. HIGHLY disappointed
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Posted 6 years ago
Finally received this dress after ordering 2 months ago, the dress was wet inside the bag and smelled terrible of mold. And was ripped down the seam. Went straight into the trash. And their "free returns".. not free for anything on sale, which EVERYTHING on their website is for sale, so its definitely false advertising. Their website says they are based out of Michigan, however all the shipping and tracking information is in Chinese. Seriously ladies, do not waste your time ordering from this company!!!! They are the absolute worst I've ever dealt with.
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Posted 6 years ago
It has been over 6 weeks and still no delivery however I have been charged in full for my order. One dress out of 3 came and the quality is so poor I can't even wear it. The straps don't even reach my shoulders and it is unpropprtionate to any human body. They will not let me return and/or cancel my order and will not issue a refund. Customer service offers zero help or information. STAY AWAY FROM THIS SITE!!
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Posted 6 years ago
I hate to even give them a review of one star, but it’s the lowest I can go. The clothing I received was awful make and quality. The dress looked like a hospital gown, not the beautiful dress advertised. The shop advertises free shipping and returns, but don’t be fooled by that. When I tried to return the clothing they said they don’t accept returns for sale items which is literally how every piece on their site is priced so they don’t ever have to accept a refund/return. Horrible product and horrible customer service.
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Posted 6 years ago
Worst company ever. Delivery took about 6 weeks. I tried to get in contact with them before the order shipped to cancel, but they waited over a week to get back to me to tell me that they already shipped it. The items were extremely cheaply made, did not look like the pictures whatsoever. One of the items I ordered were not even shipped. They will not issue a refund for the item I did not receive unless I pay for shipping again. They are thieves.
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Posted 6 years ago
I will never order from this company again. I really wish I read the reviews before I purchased. I spent over $100 on items that probably cost $10 to make on my own. HORRIBLE QUALITY!!!!!! Their return policy says you can't return if the item is on sale.....ALL of their items are on sale!!!!!!!!! What a JOKE :-(
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Posted 6 years ago
They’re just very unhelpful and rude company I tried to cancel my order the day after and they were making it very complicated, Plus since they’re overseas manufacturing the clothes were in China shipping to the states takes way longer and it’s past the 15 day return I tired to explain that to them but again very unhelpful. Cloths were cute but very cheaply made I honestly could’ve gotten five or six things from forever 21 with way better material. Just please save yourself the stress and don’t purchase from this site!
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Posted 6 years ago
Terrible company! I agree with all the reviews and I should have looked before I bought. Stupid on my part. The dresses are cheaply made and NOTHING LIKE ADVERTISED! Of course everything is on sale and sale items cannot be returned. The dress I bought didn’t even come with the under piece it was supposed to and is completely sheer. Looks nothing like the picture. Stay away! I don’t even want to give it one star.
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Posted 6 years ago
Boho is a BoJoke. DECEITFUL COMPANY. THERE IS NO WAY ANYONE CAN WRITE A GOOD REVIEW ABOUT THESE SCAM ARTISTS. I only received one of three items. The dress smells like absolute garbage, TRASH. Literally, as if I got it out of a dumpster. I could barely try it on, and I wish I hadn’t. The material feels like cheap paper and the straps are uneven and are about 5 feet too long. IT IS NOTHING LIKE THE PICTURE. it is a JOKE. Shipping is a nightmare. They send everything separate. They will tell you that it’s not their responsibility after it ships. The tracking numbers are bogus and it’s in China, so good luck with that. Someone might respond to you if you leave a demanding message on their Facebook page, but don’t expect a response from email. Joke. Waste of my money.
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Posted 6 years ago
Item was not exactly what was pictured, it said “Sherpa” but a cheap fleece fabric came instead. They obviously took the picture from another website and tried to sell an item that looked similar. Two weeks after ordering I emailed asking about my shipment that was “shipped two weeks ago” and it was still not shipped. It finally shipped from China three weeks afterwards when I reached out a second time. Then the item took weeks to come to me. Customer service was bad a replying, and incorrect. They only answer some emails, and sent me the wrong information when they did. I would never order from this website again, it took six weeks to get my item that wasn’t even what I ordered:( so sad because the pictures seem so cute!
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Posted 6 years ago
ABSOLUTELY AWFUL! I had recently ordered some items through another web site that pops up in my Facebook feed and had a pretty good experience so I decided to be brave and try this one. HUGE mistake! The clothes look adorable online but in person - not so much. The materials are extremely cheap, see-through, and itchy. I just went on their web site and lo and behold - it's not working. Not sure if they are out of business or moved to a different domain in order to keep selling their crappy products but they are nowhere to be found. Credit card dispute coming up. Don't be lured in by the cute pictures - you are going to be in for a huge disappointment!
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Posted 6 years ago
Bad quality and no refunds!
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Posted 6 years ago
DO NOT ORDER FROM THIS COMPANY. THEY ARE SCAMMING CUSTOMERS. ADVERTISING ONE THING AND SEND THEM SOMETHING THAT LOOKS COMPLETELY DIFFERENT. The dress was a white floral color in the pic and what I received is a blue floral. Completely different. It doesnt fit. The material is cheap. I have been in contact with customer service (if you can even call it that-b/c its not!!) they will not refund my money because it was a sale item. They want to send me something else for free but I pay shipping. I already did this with another item I ordered but did not like. Honestly I do not want anything else ffrom this company I want my money back. The phone number listed gives you the SAME message every time you call so that you think they are busy with other customers. I call BS on that. ALSO it took FOREVER to even receive my order. DO NOT ORDER FROM THIS COMPANY!!
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Posted 6 years ago
My order took three months to arrive and was just horrid. The $80 dress was made out of the nastiest fabric imaginable ...... reminds me of the material used for a cheap kite. The colour and style are nothing like what was depicted and even if it wasn't so hideous I wouldn't be game to wear it for fear of it's flammability. I read all the bad reviews but still took a chance and ordered from these scammers. Don't waste your time and money!!
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Posted 6 years ago
Ordered a dress beginning of January and it is now the second week of April and I still do not have my package. I contacted customer service in March (before my item had even shipped out!) for a refund because their website clearly states ships within 2-7 businesses days and the response I got was “please have more patience”. When I responded to the “please have patience” I received no response! I will never order from this company again and I recommend others take their hard earned money elsewhere!
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Posted 6 years ago
ZERO stars, customer service is a joke, item is cheap, shipping took 2 months from china, all the same issues. don't fall for this scam, soooo not worth it. don't be fooled by the cute pictures and cheap prices. and also don't even both contacting them or trying to return anything.
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Posted 6 years ago
This company has not given me an update on my purchases. When I asked about it they said there was a glitch. And now I’m still waiting on an update 2 weeks later. It wasn’t expensive but it was still too much money to not get what I ordered. Now it has been over a month since placing my order and I still know nothing of its whereabouts.
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Posted 6 years ago
This company or site is a scam. The products are made with cheap material. I paid $100 for 3 dresses that were made like they should have been $3 a dress. Very thin and see thru and cheap. I wouldnt feel comfortable putting them in the wash probably would shrink. Either they scam from a company who makes the dresses the right quality or its all a scam. Very dissappointed. Seemed legit until the items came in.
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Posted 6 years ago
Dress isnt as pictured. Says halter....received spaghetti strap. Says its cotton blend fabric....really is 85% polyester and 15% spandex (no cotton). Dress pictured you can see the inside of the dress is dyed and matches the pattern on the fabric.....dress i received had fabric pattern printed on top layer, and other side of fabric is white. Im not going to return because if youve read any of these other reviews....you cant. Luckily i only wasted $30.
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Posted 6 years ago
I would love to give this a 0, but sadly a 1 is as low as they get. It’s as if the took the fabric from a pillowcase and made it into a poor-fitting dress that looks nothing like the picture. Do NOT buy from here! It’s a waste of money!
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Posted 6 years ago
Boho Factory is rated 1.4 based on 529 reviews