“I do a lot of online shopping and this is the only company I’ve been incredibly disappointed in the quality of the product and even more by the lack of customer service. I ordered 4 items six months ago and I only received 3 items. Two were see through, one was too big, one was too small, and one had a horrible smell to it. I asked the company on two different occasions when I would receive the final product. The company asked me to prove the items I ordered and which I had received, which I did with no problems. They claimed the courier system they used sent me all 4 items so they wouldn’t give me my money back for the item I NEVER received. I still do not have the item and I do not believe it was ever sent to me. This company has stolen from me and I have already told everyone I know never to order from them. Not worth the awful quality items or the worst customer service I’ve ever experienced in my life.”
“This company is a scam!! Do not waste your money. I never received my package and they refused to refund my money. Avoid this company and their terrible customer service.”
“Never received credit for the poor quality, cheaply made, false advertising, needs to be removed! Scam! Do not purchase anything from this company. I could of sewed a sheet and made better dress. So dissatisfied! Scam!”
“Horrible quality, cheap, see-through, does not fit right, comes from china, takes forever... If I knew they were made in sweat factories, i would have never ordered..pictures are false advertising.. do not waste your money..”
“The worse clothes i ever bought online. Cheap look, smells mold, terrible material, terrible colour, no care for details... nothing like the nice model pictures on their website. Pure scam. I asked for a refund and they didn't give me. They wanted to offee me new clothes but considering the quality of the 5 different things i bought, i even didn't want any replacement clothes.”
“Listen, this company is like any of the other online sketch companies.. hit or miss, but for the price you’re paying here.. it’s a miss. Don’t waste your money-please.”
“THIS COMPANY IS THE WORST! Do not buy anything from them! The quality of the materials is terrible and my order wasn't even complete! Do not waste your money!!!!”
“Complete scam artists - they sent through the incorrect products and of such inferior quality I wouldn't even donate them to charity. They discount every item so that the returns policy is void. Marketing is on point, but these guys are essentially committing fraud across international boundaries so it's easy to get away with. AVOID THROWING YOUR MONEY AWAY”
“The clothes sizes very by dress or swim suits and when you try to exchange they want to charge you 50% of the item cost to ship new items. When you want just to return, you will be told they were on sale and you can't return. This is a deceptive company. All items show less than list so nothing can be returned or exchanged. This is a fraudulent company and I would not purchase from them.”
“They refuse to return anything. I ordered 2 dresses and neither fit. Since they discount every piece they refuse to return ‘sale’ items. Buyer Beware!!!!”
“The quality is below poor. The entire website is set that it is all on sale & in their refund policy sale items can’t be returned. Customer service is appalling, this company has no care for their customers at all! Huge scheme!!
STAY AWAY, DO NOT SHOP WITH THIS COMPANY!!”
“I ordered a white dress, the materiel is terrible! It’s so see through that you wouldn’t be able to wear it anywhere without everyone seeing everything. Such poor quality, delivery time takes ages and products aren’t sent together I also ordered sandals that I’ve been waiting over a month for.”
“I ordered them saw all these horrible reviews. I tried to cancel immediately but no luck. Phone is answering machine and email you just get a pre generated response. I paid with PayPal so I asked them to help me cancel this order and get my money back. Hopefully that works. I can’t stand companies like this 🤦🏼♀️”
“If I could give it 0 I would. Terrible clothes, cheap fabric, terrible fit and looks NOTHING like the picture. It’s legitimately not even the same dress, an absolute WASTE of money. They clearly have a factory overseas they outsource to and it’s complete bait and switch. DONT WASTE YOUR MONEY. What I ordered was literally UNWEARABLE”
“The dress I ordered was not true to size and the cut and neckline was not like the picture. Instead of receieving a Navy blue dress I received a dress that was a Walmart/ Ross blue. The shipping took forever and I didn’t receive tracking information. Do not buy from Boho Factory!”
“Boho-Factory is a terrible company who ignore reasonable requests from their customers. I have now sent 4 emails, 4 social media message and still no response! I have an ill fitting outfit which has been due to be returned for nearly a month now and still no sign of Boho-Factory contacting me. Disgusting customer service, totally against their so-called values! STEER CLEAR!”
“The jacket looks nothing like the pic - saying it looks cheap is being kind. Tried to return and being given the runaround with them refusing to provide a return address. No refunds as every single item is on Sale so the ‘free returns’ policy is a blatant lie. Total scam, don’t do it!”
“DO NOT ORDER FROM THEM!! I ordered one dress and received another and just wanted a refund, said I would send the wrong dress back and they wanted to send me a voucher for the shop!? WHAT?? YOU SENT ME THE WRONG DRESS!! They are terrible...and products are worse....never never ever again”
“Dont order from this shop! Terrible customer service its been more than 2 months and still haven’t received any of my orders! And no refund! They take ages to reply to emails but send you 5 advertisements a day! Horrible experience!!!”
