boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 707 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“STAY AWAY! DO NOT ORDER FROM THIS DISRESPECTFUL, ORGANIZED CIRCUS OF A COMPANY. 1) payed for 3-5 day shipping 4th day my deliver date was pushed back beyond what I payed for. 5th day I got an email saying my order was canceled. 6th day I received my order-already gone out of town. 2) website and emails do not effectively send you to unsubscribe option or return info. 3) 5 different customer service against have been responding to me, nobody knows whats actually going on. 4) basically told there’s nothing they can do foe their “accident” but I can go through the hassle of returning if I’d like. Middle finger to boohooMAN literally worst experience.”

Helpful Report

Posted 3 years ago

“On March 26th I ordered 2 pairs of the new shorts from boohooman. The delivery, that I had to pay for, said it would be here in 5 business days. It is now April 13th and neither pair of shorts has arrived. When i tracked my package April 4th it was in Saddlebrook NJ, where it still remains 9 days later. I reached out to the company via email because there is no phone to reach out to and they told me the exact same information i could already look at on the FedEx link. Clearly it was a mistake purchasing any product from this company and it might as well be my last time ever visiting the website.”

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Posted 3 years ago

“Don’t order from this company worst customer service and shipment. No update on shipments waited 2 week. They take forever to give you your money back. Scam company .”

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Posted 3 years ago

“I have no idea what others are talking about, I got my order much earlier than expected,it was as described, and may I say very cheap. Maybe people get motivated to write reviews only when they get bad service.”

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Posted 3 years ago

“I don't know if they have automatically set the models to 6'1 and 6'5 for tall models. Because there size chart is horrendous for tall people. I am 6'5 and the model in the description was 6'5 and wore medium. so i got medium and it was TWO sizes smaller its all false and just programmed to be false.”

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Posted 3 years ago

“My package supposedly shipped on March 21 and I still haven’t received it and it’s April 11. Poor service and I will never order again”

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Posted 3 years ago

“I wrote a bad review earlier this week. But my problem has been resolved. My package was originally lost and went over a week over it’s expected delivery date. They found my package which was in the UK and I live in the USA. They had it delivered to me under A DAY! And they gave me a refund for the 3-4 day shipping I payed for.”

Helpful Report

Posted 3 years ago

“Ordered goods, March 18th. Ive been promised Delivery March 30th, April 5, April 6, and Today. Now they're continuously asking me to wait another few days. The goods should've been here by now. Do not order from Boohoo, the customer service is doodoo water bad. if i could rate 0 stars i would.”

Helpful Report

Posted 3 years ago

“DO NOT PAY EXTRA MONEY FOR SHIPPING. I paid for 3-4 day shipping and it has been 5 DAYS SINCE MY LAST TRACKING UPDATE FROM THE UK AND J AM IN THE USA. They refuse to give me a refund. THIS IS A SCAM!”

boohooMAN 2 star review on 6th April 2021

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Posted 3 years ago

“I paid and never got what I paid for customer service absolutely sh*t.”

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Posted 3 years ago

“Order came on time but my two shirts size 3xl was like a holter top so short im very dissapointed they need to offer plus size example 3xtall 5xtsll shirts are paper thin will not order again”

Helpful Report

Posted 3 years ago

“After some items arrived faulty, I contacted them via their WhatsApp customer service helpline, and their attitude was disgusting. They refused to give me a refund nor for the specific items that arrived faulty, and I got attended by 9 different people, and everyone said something different. Conclusion: Disgusting attitude, not willing to help nor give a refund even if it’s their fault, and customer service confusion is very likely to happen.”

Helpful Report

Posted 3 years ago

“Never recieved my package and was old I’d have to wait 3 weeks for my refund.”

Helpful Report

Posted 3 years ago

“Not satisfied with the clothing, hoodies came small. One of the hoodies literally had dirt / dust when I took it out the package.”

Helpful Report

Posted 3 years ago

“First of all, the photos are way different from the actual product, I ordered a very bright blue hoodie with black spots, it came looking very worn out, not bright at all, and the spots just looked like it was thrown in muddy water. Also the sizes are way off. No wonder you can not leave a review on their website.”

boohooMAN 1 star review on 26th March 2021

Helpful Report

Posted 3 years ago

“Total lack of customer service. You message them, then find yourself dealing with 9 different people on the whatsapp but nothing getting resolved! I would stay clear”

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Posted 3 years ago

“Delighted with my checked shirts. Do see two l dyed.”

boohooMAN 5 star review on 21st March 2021

Helpful Report

Posted 3 years ago

“Ive searched through shops in all around for large men clothing in australia and only find clothing for large men that was not very nice it seemed like clothing shops thought large men didnt want fashionably clothing or there overpriced .about 12 days ago i com across boohoo man on line they where 50% off i ordered jeans tracksuit and shirts .im impressed with the quality there 4x sizes which where larger than 4x ive purchased here and the jeans are the first jeans that fit me comfortable and look great im on my 3 order of more jeans thank you boohooman i finaly dont have to go around in out of fashion big man clothes”

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Posted 3 years ago

“This company didnt send item not UK company”

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Posted 3 years ago

“horrible, just horrible, i havent ordered anything yet.”

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Posted 3 years ago

boohooMAN is rated 1.7 based on 707 reviews