boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 694 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

Questions

Metrics

1.7

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how boohooMAN made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered In April and the pants never came. When I checked out I updated my shipping address and the system default back to the old shipping. I was told they can’t cancel but updated the address with the parcel. According to the company an update was received may5th stating item was being returned due to an issue with the address but that’s false as well bc the other address placed was my old house so it would have still been delivered. I sent a chat and get told it’s delayed running behind. Then get told it’s returned but no one ever contacted me. They say they will only issue the item not shipping but they drop the ball.”

boohooMAN 1 star review on 15th June 2022

Helpful Report

Posted 2 years ago

“Bought a size small. Goes down to my knee caps I’m 5 ft. Also had to wait 9 days for it”

Helpful Report

Posted 2 years ago

“If you pay for express shipping, you still won't get your order in the time frame expected. They give you the runaround and still don't help. If you expect your item for a certain time, order about a month in advance.”

Helpful Report

Posted 2 years ago

“I really don’t have nothing bad to say because what I ordered looks pretty decent. I just know when it say “Oversized” order a size smaller and yall need to fix the waist size in jeans. I wear a 34 in the waist and it say 34 on the tag but they will not button”

Helpful Report

Posted 2 years ago

“I ordered on 06/04/2022 I received a email from UPS about a $25 shipping fee that’s owed on the order funny thing is I paid the shipping fee on boohooMAN when I placed the order, I reached out to customer service they advised me to pay it and they’ll reimburse me well, as I’m reading similar reviews they don’t actually reimburse you for the $25 “brokerage fee” that you pay so if you purchase from this website be prepared to pay for shipping through their website and the additional $25 that UPS charge. I definitely don’t recommend this company they are NOT truthful nor are they reliable extreme lack of integrity with this company SHOP ELSEWHERE!”

boohooMAN 1 star review on 8th June 2022

Helpful Report

Posted 2 years ago

“Bought a onsie, it came with a faulty zip. Wrote them an email, they replied wanting a video, I couldn't attach the file because it was too big, they asked me to send it on messenger, I sent it, no reply. I sent them another email letting them know I'd sent the video to messenger then got a stupid response telling me they were sorry there was a fault with the item if I could please send a video. Wtf 6 emails back and forth only to come full circle, what a waste of my time and money. I will never order from here again, cheap bad quality products even worse customer service.”

Helpful Report

Posted 2 years ago

“Absolutely shocking customer service, paid for express shipping and still haven't seen the package after a month. Now they are apologizing and saying my order is out of stock. Wont be shopping again with them.”

Helpful Report

Posted 2 years ago

“Definitely a fan of Boohooman, but if I could say anything to someone whose thinking of shopping with them, I'd say to really pay attention to the size chart as well as the style and material of the pieces you're looking to buy. Overall, I've spent about $300 with them over the last year which is a lot of money considering how cheap their stuff is, and I've only had to return two items. I've mainly ordered clothing but have purchased a few accessories as well and theyre great for the price point! Their customer service has been great so far and returning things is a breeze.”

Helpful Report

Posted 2 years ago

“I had unlimited delivery but no record of me now. Apparently it was boohoo and not boohooMAN . But I purchased my coat from boohooMAN so don’t understand. Delivery estimates 11 days. I’ll be on holiday. Can’t refund or cancel order. Just avoid”

Helpful Report

Posted 2 years ago

“I spent about $150 dollars shirts sweaters jackets only one item fit their sizes are inconsistent I got about 5 different size smaller and none fit but one. Never will order from them again. I ended up giving the clothes away as Christmas gifts.”

Helpful Report

Posted 2 years ago

“I ordered pumps on a next day delivery that turned up late and are of very poor quality. I have paid less from other stores for much higher quality. This has been the same for other items I have bought from BoohooMan. If this is fashion then I’m happy I prefer stores for older men!”

Helpful Report

Posted 2 years ago

“Awful experience, they allegedly dumped the order at my doorstep (exposed to loads of people) whilst I was away with work. Then proceeded to make me check with all 11 of my neighbours (embarrassing) at there forced request, despite informing them that all the neighbours knock on when they take in a parcel for another apartment. Done that for last 12 years. Yet it's somehow special for BoohooMan They thought it was acceptable for Royal Mail to doorstep the parcel, if it ever happened at all. I actually had to dispute that this is not acceptable or in fact the actual process. I put in a complaint and they try to make you feel like a criminal for it. Then in the final email they agree to replace the order they dumped somewhere at no extra cost to me, oh lucky me. Thank you very much for fulfilling my order I paid for at the price agreed and not charging me extra. It's been painful, prolonged, unfriendly, embarrassing bordering on hostile, frustrating and an all round bad experience. Made me feel very angry the whole process. I now know why they call it BooHoo because it makes you cry. Next time I will just ask for a kick in the balls instead of ordering from BooHoo. Had to email the CEO of the company to sort it out, due to the design of the website being purposely hard for people to complain. This whole process left me feeling angry inside. I don't get angry at anything but this had just been absolutely awful.”

Helpful Report

Posted 2 years ago

“Delivered in 4 days, good quailty and cheap. I recommend”

Helpful Report

Posted 2 years ago

“I loved my outfit”

boohooMAN 5 star review on 13th May 2022

Helpful Report

Posted 2 years ago

“Apparently these shirts are all a size medium. They range from fitting like XXL to short enough to show off your belly button. Not a single one suitable for a man who wears size M shirts. I've never seen a store with such a massive inconsistency with sizing.”

boohooMAN 2 star review on 12th May 2022

Helpful Report

Posted 2 years ago

“There is no customer service. Ordered and payed 17$ for express delivery. 5 week later and it hasn’t even shipped yet. Never order from this website. It’s BS”

Helpful Report

Posted 2 years ago

“Don't get it how the others had really bad experiance because mine was great. Good prices and quality clothes.”

Helpful Report

Posted 2 years ago

“Their customer service is COMPLETE BS. Horrible. Wont give me a refund for my package that hasn’t come when I paid for express shipping. They keep giving me the same runaround that it will eventually come in the mail. Their customer service is totally useless.”

Helpful Report

Posted 2 years ago

“I placed an order from boohooMAN one year ago still no order tried to contact them there’s no contact number no email I will never ever order from this site save your money it’s a scam still waiting to hear from them nothing as of yet”

Helpful Report

Posted 2 years ago

“It was the worst shopping experience I've ever had in my life. It looks very different from what you see in the photos. Definitely do not buy from this site. The photos are very good but the product delivered is terrible.”

Helpful Report

Posted 2 years ago

boohooMAN is rated 1.7 based on 694 reviews