boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 707 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

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Metrics

1.7

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This place is trash nobody responds when you need help but they will to help you order I wouldn’t never Oder from them again”

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Posted 2 years ago

“Not happy”

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Posted 2 years ago

“This is the worst company ever!!!!! I made a purchase and also paid $13.99 (Express UPS 3-4 days), I still haven't received mine. I received a email from UPS about a $25 shipping fee that’s owed on the order funny thing is I paid the shipping fee on boohooMAN when I placed the order, I reached out to customer service they advised me to pay it and they’ll reimburse me. I paid and nothing shown. Nothing only that, my order still in transit (United Kingdom). I definitely don’t recommend this company they are NOT truthful nor are they reliable extreme lack of integrity with this company SHOP ELSEWHERE!”

Helpful Report

Posted 2 years ago

“SCAM ARTIST - Sent completely different item than ordered. Returned using pre paid returns label they supplied, Now state not received it so wont refund!!!!”

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Posted 2 years ago

“Boohooman is a total joke. I gave them the benefit of the debt to order from them the second time, before I had purchase three items from them and only received one item and email customer service about the issue. Lucky they refunded my money back. So the second time around I order a black polo - long sleeve shirt (Business Casual) once I received my order I received black pants !!! That's not what I had order. Worse Online Company !!! Scammers Don't Waste Your Money Or Even Think About Buying Anything, Because You're Going To Be Unsatisfied !!!!”

boohooMAN 1 star review on 21st July 2022

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Posted 2 years ago

“Their shipping prices are a joke. They don't even offer free shipping no matter how much you spend. And 10$ for one item is insane. Where TF are you shipping from where it costs 10 dollars to ship a tshirt.”

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Posted 2 years ago

“Avoid. Scam artist. What you order is not what you get and you have no chance of any refund. Pictures show what was ordered and what was received.”

boohooMAN 1 star review on 10th July 2022

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Posted 2 years ago

“Whatever i order does not fit. I order 32 its small, then i order 34 its large and note that was the same fit in all the occasions so there is not excuse.”

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Posted 2 years ago

“Not trustworthy, better go to your local shop !”

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Posted 2 years ago

“Never got my order total loss.”

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Posted 2 years ago

“The UPS service you use for your deliveries is horrible. I won’t be using your service again until such time as i know UPS isn’t being used.”

Helpful Report

Posted 2 years ago

“I ordered a jacket with a 4 day delivery time. It’s now 9 days and I haven’t received it. I think my problem (and maybe many others) are due to UPS couriers. It seems they have “tried” to deliver it twice.Their “tracking” page tells you very little except the day it might arrive. Why can’t I get an estimated time like many other companies can do? Looks like I’m going to miss it a third time!”

Helpful Report

Posted 2 years ago

“Total joke, I will be sure to continue ordering big box stores. How u not honor a coupon. When I could return item and reorder ..ILL PASS ALTOGETHER...Stay far away from comp. I've had several employees reach out asking same questions still prob not rectified.. I never received an inbox. The company did respond but NO solution. Basically, in order to receive the discount I would have to place 2nd order and return the 1st one when or if I ever receive it. Total waste of my time and back in forth with Lindsay and Jack. Needless to say when I receive the shirt, I will return it expeditiously. I will shop else where, were customers are appreciated.”

Helpful Report

Posted 2 years ago

“I ordered In April and the pants never came. When I checked out I updated my shipping address and the system default back to the old shipping. I was told they can’t cancel but updated the address with the parcel. According to the company an update was received may5th stating item was being returned due to an issue with the address but that’s false as well bc the other address placed was my old house so it would have still been delivered. I sent a chat and get told it’s delayed running behind. Then get told it’s returned but no one ever contacted me. They say they will only issue the item not shipping but they drop the ball.”

boohooMAN 1 star review on 15th June 2022

Helpful Report

Posted 2 years ago

“Bought a size small. Goes down to my knee caps I’m 5 ft. Also had to wait 9 days for it”

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Posted 2 years ago

“If you pay for express shipping, you still won't get your order in the time frame expected. They give you the runaround and still don't help. If you expect your item for a certain time, order about a month in advance.”

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Posted 2 years ago

“I really don’t have nothing bad to say because what I ordered looks pretty decent. I just know when it say “Oversized” order a size smaller and yall need to fix the waist size in jeans. I wear a 34 in the waist and it say 34 on the tag but they will not button”

Helpful Report

Posted 2 years ago

“I ordered on 06/04/2022 I received a email from UPS about a $25 shipping fee that’s owed on the order funny thing is I paid the shipping fee on boohooMAN when I placed the order, I reached out to customer service they advised me to pay it and they’ll reimburse me well, as I’m reading similar reviews they don’t actually reimburse you for the $25 “brokerage fee” that you pay so if you purchase from this website be prepared to pay for shipping through their website and the additional $25 that UPS charge. I definitely don’t recommend this company they are NOT truthful nor are they reliable extreme lack of integrity with this company SHOP ELSEWHERE!”

boohooMAN 1 star review on 8th June 2022

Helpful Report

Posted 2 years ago

“Bought a onsie, it came with a faulty zip. Wrote them an email, they replied wanting a video, I couldn't attach the file because it was too big, they asked me to send it on messenger, I sent it, no reply. I sent them another email letting them know I'd sent the video to messenger then got a stupid response telling me they were sorry there was a fault with the item if I could please send a video. Wtf 6 emails back and forth only to come full circle, what a waste of my time and money. I will never order from here again, cheap bad quality products even worse customer service.”

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Posted 2 years ago

“Absolutely shocking customer service, paid for express shipping and still haven't seen the package after a month. Now they are apologizing and saying my order is out of stock. Wont be shopping again with them.”

Helpful Report

Posted 2 years ago

boohooMAN is rated 1.7 based on 707 reviews