boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 708 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 708 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've never had to wait 6weeks+ for my order to be delivered considering I paid for express shipping. Regardless, I thought that was just a bump and made the mistake of ordering again. It is 7 weeks now and FedEx is saying the items have not even left the UK not to talk of getting to the US. Time to delete my account. Items are usually smaller in sizes as compared to what is advertised. Go ahead and order if you don't mind small sizes and 3months wait of delivery time.”

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Posted 4 years ago

“The shipping itself is bad I ordered 2 different things payed extra for both of them the same day they were supposed to take 5 days one came after like 11 days the other still hasn’t come in yet”

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Posted 4 years ago

“customer service is terrible”

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Posted 4 years ago

“amazing prices, ordered lots of things over this year and all great quality, delivery on time, worth all the money”

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Posted 4 years ago

“I ordered from them with 3 items and even paid extra for fast shipping and they haven’t came in the 2-3 day delivery as promised. I’m tracking my order and it hasn’t even moved it’s been under “schedule delivery”. I’ve been waiting almost a week now. Just horrible service”

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Posted 4 years ago

“DONT BUY FROM BOOHOO”

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Posted 4 years ago

“I had high hopes for this clothing company... it saddens me to say that I’ll never order from them again. I’ve had orders to arrive to me with missing items and I’ve had orders arrive to me that were dirty & stained. Their customer service takes forever to respond to inquiries. I’m not happy with them at all. Buy at your own risk.”

boohooMAN 1 star review on 14th July 2020

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Posted 4 years ago

“The Quality of there cloths is so disgusting never buy nothing from them”

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Posted 4 years ago

“I have ordered 2 items over the past couple of weeks and received them no problem. True to size and great fit.”

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Posted 4 years ago

“I been trying to receive/request management information. However, no representative have provided me with management or the legal department information so that I can file a complaint or obtain a fund. My son did not receive his items he order. Furthermore, if you contact boohooMan, you are not able to actually speak with a customer service representative unfortunately you will have to use twitter. This is so unprofessional.”

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Posted 4 years ago

“Terrible terrible company, Ill keep this short. First ordered for next day delivery, took 4 working days to arrive. Ordered 3 t shirts all the exact same size and each one is a completely different fit, ones too short, ones too long, ones sleeves are tiny, ones bigger. Ordered all black shoes they came with white laces, like how do you mess that up? Also shoes are way too small despite me wearing size 11 my whole life. Got charged for full price next day delivery despite writing in a voucher but luckily got that refunded, dreadful failure of a company, no better than primark rubbish.”

Helpful Report

Posted 4 years ago

“UPDATE! Just received both my packages, when I mean both I mean that I ordered 2 sets of the exact same thing in different sizes. One in XS and one MEDIUM,...guess what..they fit exactly the same. Some of my other mediums fit like larges while one fit like a small. Makes absolutely no sense. Contacted customer service through WhatsApp to deal with the problem and 3 different people (Christian,Hina and Gee) could not solve anything, their solution? Return everything and repurchase it in the CORRECT SIZE, how do you expect your customer to purchase something when YOUR sizing chart Is off?! Terrible..now I’ll have to pay close to $40 in shipping for shorts that don’t fit me and I can’t even keep.”

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Posted 4 years ago

“Expensive, slow delivery for clothes that don't fit.”

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Posted 4 years ago

“Ordered black slim fit joggers, received completely different black pants, way too big, not even close to "slim fit". Do not buy from here, you will be disappointed.”

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Posted 4 years ago

“Good quality very fast delivery amazing sales and good variety of clothing”

boohooMAN 5 star review on 28th June 2020

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Posted 4 years ago

“Goid price fast delivery”

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Posted 4 years ago

“Since this brand is cheap I wanted to give it a try. I ordered 2 pair of shorts and they’re insanely cheap made that I wouldn’t wear. Also I send email because they didn’t have any detail info like materials and care but I never received email from them. They don’t even know what material they use for their own products. That make sense that why they’re so bad at quality control. They don’t even know what they’re selling lol”

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Posted 4 years ago

“Was going to buy from here but did some searching and noticed their a waste of time $460 saved 👌🏼”

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Posted 4 years ago

“The fabric used is really low quality, the stitching is terrible, looks like they were sewn by hand in a garage. Won't be getting anything else from them ever again.”

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Posted 4 years ago

“Thought I'd add a positive note for Boohoo MAN. I've made several orders, never had any issue with returns or delivery. Yes, some items don't feel top notch quality, but why do people expect this when they pay cheap prices?!? Free returns in the UK, decent prices, neat designs - I highly recommend.”

Helpful Report

Posted 4 years ago

boohooMAN is rated 1.7 based on 708 reviews