boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 694 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

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Metrics

1.7

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my clothes, which is more than most here.”

Helpful Report

Posted 10 months ago

“Ich habe etwas Falsches zugesandt bekommen und muss dafür hin und Rückversand zahlen, damit ich das falsche Teil erstattet bekommen. Das ist das allerletzte. Service bekommt man keinen, weil man keine Antwort auf anfragen bekommt! Nie wieder bestelle ich bei diesem Shop.”

Helpful Report

Posted 10 months ago

“Don’t waste your time and money, do not buy from these people their customer service is horrible. I wish I read these reviews before making my purchase but I purchased 8 items from them and I only received 7. I wrote to their customer support to let them know that I didn’t receive all the items I ordered but they basically responded telling me that they’ve reviewed their footage and that everything I ordered was packed and they are “confident” that everything was delivered to me so they would not be issuing me a refund or replacement! I’m like you might have footage that you shipped it but I didn’t receive it so maybe it got lost in transit. They were basically telling me that I was a liar and was filing a false claim, mind you everything I purchased on the site was about $300 and the item missing was for $26, and it wasn’t the most expensive item in my order. I don’t know what their problem is but their customer service sucks and they need to be shutdown because they’re ripping a lot of people off.”

Helpful Report

Posted 11 months ago

“I ordered 10 items and only 1 received. I tried to email them as the courier company emailed me that they lost in transit. This boohooman company blocked all my emails as I tried to track my refund!!!”

Helpful Report

Posted 11 months ago

“The bad company for buy clothes the quality for the closest so bad it is the worst clothes and buy for my kids. I don’t buy anymore here. It is a bad customer service in a bad clothes. Anybody buy clothes over here? Read their reviews first don’t buy like me don’t trust this store. It is the worst store ever.”

Helpful Report

Posted 11 months ago

“I ordered some outfits for a Christmas gift, and I never even received my package, it was over a week with no update and finally they jus refunded my money without my refund request. And now it’s too late to reorder anything. This has got to be the worst online shopping experience I’ve had.”

Helpful Report

Posted 11 months ago

“Worst company to shop with. There are no customer care representatives to speak with over the phone and if they ship your package to the wrong address they do not try to help you reroute it. This company sucks and I’ll never purchase from here again”

Helpful Report

Posted 11 months ago

“Half the underwear was really good and fit snug. The other half which seemed the same size have no stretch and are unwearable. Don’t buy anything from them made in Turkey”

Helpful Report

Posted 11 months ago

“I ordered a pair of shoes that were originally 16 dollars but with shipping it cost 30. I placed the order on November 24 expecting them to come dec 3, with that being said I track the shipment everyday and it was still expecting it on the 3. The 3 came around and still no package,also no one reached out or gave an update on when my package would arrive. I tried contacting boo man directly but they were no help and I got no response. To make a long story short I received my package on dec 12 and I don’t even receive notice that it was delivered and I opened the package and I received the wrong size and they told me it was nothing they could do. So would I recommend NO 0/10 would not try again”

Helpful Report

Posted 11 months ago

“I placed an order for Black Friday adding up to $296 + express shipping and I had 18 items, I received 10/18 items and contacted support where they just told me my items were delivered and that I was basically lying about what I had after sending ALOT of proof, they were not helpful in the slightest way they even blocked my email and wouldn’t give a refund or resend items so now I am just stuck with missing $140+ worth of items, I strongly advise anyone that wants to shop here DO NOT you will be ripped off and very disappointed. They also do not have a phone number to call for events such as this.”

boohooMAN 1 star review on 12th December 2023

Helpful Report

Posted 11 months ago

“I bought some shirts and jeans for my boyfriend for christmas, he wears 44 in jeans and 3x in shirts. we ended up buying 46 in jeans because sometimes it’s hard just ordering jeans online, you never know if it will be too big, too small, not fitting right, too long, you never know so it can be hard to trust just ordering something. i was so excited because boohooman got some nice clothes for him to be honest, it’s hard finding really good fashionable clothes for plus size people not many places are inclusive or think of their sizes and how it will fit. i wanted him to try a pair because if they didn’t fit i would take the pants back atleast and get a refund, He tried them on and they fit except not around the waist that good, it was too tight and it’s not a zipper like we thought it would be. they have buttons going all the way up. With buttons only it’s hard because usually it’s easy to just button and then zip even if you gotta push to zip it or whatever, it will feel a little more flexible but with the buttons it made it way hard trying to button the pants and was tight on him. we even sized up, im thinking they just make the jeans and they run a bit smaller? sometimes if your buying from a certain brand you go up a size or down because maybe their clothes are made a bit different and you gotta have a bigger or smaller size but we were hoping these would fit him and they didn’t. it sucks because he was so excited and so was i because finally we found a place to shop so we thought. we didn’t think the pants had buttons at all, i never saw in the description they were all buttoned it just sucks. the shirts are nice, he loves the ones he knows about, i hid the others for christmas but they do have nice shirts and they fit. i ordered 3x they r nice but jeans idk.”

Helpful Report

Posted 11 months ago

“I ordered from here for the first time in 2021 and had a HORRIBLE experience! I spent close to $100 for an order I never even got! I was just certain I was gonna be a satisfied customer and was highly disappointed. These people dodged the hell out of me when it came to me contacting them about my order. As much as I like how some of the clothes look, I'll never order from here again!”

Helpful Report

Posted 11 months ago

“DO NOT BUY FROM THIS COMPANY ! They don't supply what they advertise, There customer service is a joke, they can barely type in English And they have no respect for their most basic obligations”

Helpful Report

Posted 11 months ago

“Someone managed to order a coat from my account and using my bank card. No help at all from boohooman! Shocking customer service and all automated. Have closed account and will NEVER use them again!”

Helpful Report

Posted 11 months ago

“half my clothes didnt fit everything runs small like 2 sixes too small”

Helpful Report

Posted 11 months ago

“I ordered 10 items only received 9. I reached out to customer service and surprisingly they responded in less then 24hrs. They said that they will check the footage but I wish that I would have read these reviews first because packages going through customs is probably the issues if some people have received they're package sliced open and then retaped. I only ordered from here because my son did and got his things with no problem but if my issue isn't resolved I won't be ordering again and I will report them...might not do any good but I will anyway!”

Helpful Report

Posted 11 months ago

“Boohooman does have nice styles and stuff, and I’d like to comment on size accuracy but I wouldn’t know as I’ve waited about 10 or so days for my “5 day shipping” so far, so I guess we’ll see… eventually… hopefully. Working on just grabbing a refund. Not worth it.”

Helpful Report

Posted 11 months ago

“They are scammer they didn’t ship all your orders and they have no customer service or care at all save your money !”

Helpful Report

Posted 11 months ago

“Never got my item just an email stating i was being refund no reason why .”

Helpful Report

Posted 1 year ago

“I don’t know why you don’t want to answer but I’m going to talk with PayPal this is clearly is scam in your website I see the delivery is 7 days after order now is more than 1 month and I sent you several messages”

Helpful Report

Posted 1 year ago

boohooMAN is rated 1.7 based on 694 reviews