boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 707 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

Questions

Metrics

1.7

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how boohooMAN made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Two of the five pairs of pants were 30 and not the ordered 36. You have to pay shipping for a return which is more than the $15 pants. They don't have a phone number. I have not received any feedback on both of my inquiries. The pants that came are nice though.”

Helpful Report

Posted 4 years ago

“Order was supposed to arrive weeks ago and still hasn’t come. They provide no customer service contact info and apparently there is a customs delay hold that they don’t tell you about. No way to accurately track thru FedEx. Do not buy from this site!”

Helpful Report

Posted 4 years ago

“I ordered 2 items on the same day. The first one came within about a week. For the second one who knows where it is? Can't track the packages through FedEX and can only track them through their website. Returns are an extreme hassle to deal with. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10.”

Helpful Report

Posted 4 years ago

“This is the second time I ordered a specific item d got something completely different. They don’t have a customer service number so I have to wait for a email from them. This is unacceptable.”

Helpful Report

Posted 4 years ago

“Used discount code and it showed correctly but then charged differently after I checked out.. highly illegal. Also they sell things they don’t have in stock and then refund so you’re left paying full price shipping on basically nothing. Won’t refund the trackies that go with the hoodie that they refunded. The whole experience is a joke. Avoid this company if you want a good retail experience.”

Helpful Report

Posted 4 years ago

“I ordered next day delivery with boohoo man on Wednesday; it's Friday and they failed to get it to me on time. I am now having to miss a very significant day just because they couldn't deliver.”

Helpful Report

Posted 4 years ago

“It’s totally rubbish online store and they have a trick which paid me 2 times postage and refunded me $15 less what I paid. I highly recommend to avoid this online company !!”

Helpful Report

Posted 4 years ago

“Had and still having a bad experience. Order hasn’t arrives as paid for, current missing , but I THE CUSTOMER , have to wait for a refund, so that the courier THE CONTRACTOR, has time to find it and investigate . I’m sorry , but it’s MY ORDER YOU FAILED TO DELIVER. ITS MY MONEY YOU HAVE , NOT THE COURIERS. Ridiculous you put the deliverer before the customer . STILL WAITING DELIVERY OR REFUND”

Helpful Report

Posted 4 years ago

“Proportions and color are way off”

Helpful Report

Posted 4 years ago

“It takes 10trillion years to arrive”

Helpful Report

Posted 4 years ago

“DO NOT BUY FUR ITS GETTING ON EVERYTHING”

Helpful Report

Posted 4 years ago

“Great quality, arrived quickly”

Helpful Report

Posted 4 years ago

“Tracksuit broke within 2 days awful”

Helpful Report

Posted 4 years ago

“Trash! Paid $350 for a bunch of clothes and then full price shipping and received a month and a half later, misprinted clothes, wrong sizes, and even pants sewed on backwards! What a joke. Pockets facing back. Tags sewed on to the front. Worst experience ever. On top of that! Horrible customer service and no call line... I can see why! People would be calling in yelling and breaking ear drums!”

Helpful Report

Posted 4 years ago

“I bought a lot of clothes cause I got discounts and the price already wasn’t that high. Man idc if I payed $5 for the whole store I would still feel robbed. The quality is TRASH! After 1 wear buttons on my clothes are falling apart, the fits are all off and they just look genuinely cheap. Save up and buy somewhere else”

Helpful Report

Posted 4 years ago

“Shipping took while, maybe 2 weeks or a little over for one pair of jeans. I contacted customer service twice and they were helpful. I could see where the package last was but was never able to track through fedex. Whenever I clicked that link on tracking it said no shipments. But the jeans came and they were just as expected!”

Helpful Report

Posted 4 years ago

“No order delivered!! Waited 2 weeks and nothing! And haven’t heard anything from boohooMAN! Absolute joke”

Helpful Report

Posted 4 years ago

“I received my order on time. But I ordered a size XL and the jacket fits kind of snug The material seems a little cheap but it’s not horrible I’ll still wear it. Overall I may still order things”

Helpful Report

Posted 4 years ago

“Do not order from this website. I am arelle Palmer I ordered $108.00 worth of clothes on September 21,2020. My expected delivery date was September 30th. On September 30th I have not received my package. So on October 1st I reached out to the company. And an employee said sorry it will come in 48 hours... 48 hours pass I still don’t get my package, I contacted them again and they say October 6th I will receive it.... October 6th passes and still no package.... I contacted them for a refund because they were lying to me about my package. Now they wanna give me another delivery date which was October 22nd...!!!!! Do you know that’s a month waiting for my clothes I ordered? They gave me no discounts, nothing for that inconvenience. And the company also told me my order was held in delays in customs. And said “they are working hard to catch up from backlog of orders”.so basically they knew that our orders was going to be delayed for a very long time. But they didn’t establish that on their website because they know we wont buy from them. They rather have our money first and have us deal with it.Guess what.. October 22nd I still haven’t received my package after waiting for a month. This is the worst company I have ever dealt with.”

Helpful Report

Posted 4 years ago

“Do not order from this website. This site has a DELAY HOLD IN CUSTOMS. So when you order from the website, your Oder will be held in a backlog.. won’t be shipped right away. Btw they don’t tell you guys this on the website because they rather have your money first, and have you deal with it.”

Helpful Report

Posted 4 years ago

boohooMAN is rated 1.7 based on 707 reviews