boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 707 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 707 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s been a month since I ordered for a tracksuit and I still haven’t received my parcel. At first I could track my order but now I can’t even track it and the customer service keeps postponing the delivery date. I wouldn’t recommend anyone to order from boohooMan.”

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Posted 3 years ago

“Do not buy from this store!!!! I placed an order and I paid for the express shipping (which states that you will get the order between 3-4 business day) it’s been 5 business days since then and I haven’t received the order. I contacted the costumer service and they said that I will get it before February 22. TOTAL SCAM!!!! Really disappointed”

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Posted 3 years ago

“Purchased a XXL pair of pants that were extremely small (looked like a kids large). Was charged a return fee. Was only refunded 60% percent of the total amount I paid. Never shopping from this site again, total scam.”

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Posted 3 years ago

“Do not buy from this store. I ordered 2 hoodies and instead mistakenly received a pair of shorts, once contacting them about this error they swapped me around between 9 different employees who claimed i would not get a refund until i return the incorrect item and that i could not speak to anyone higher up. After an entire day of them not listening or caring about the circumstances i eventually sent the shorts back after the promised to send me my refund instantly after doing so and then changed their minds and said I’d have to wait 29 days for me to get my money back on the item i never received.”

boohooMAN 1 star review on 29th January 2021

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Posted 3 years ago

“Placed my order weeks ago and even payed for express shipping still nothing. Don’t order from this company it’s a waste of money.”

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Posted 3 years ago

“I recently just got my jacket that I ordered in the mail, the overall quality is pretty decent, I didn't expect too much from a $40 jacket, but for what it's worth, the quality is good and acceptable. The only downside, which didn't bother me too much, was that it took about 3 weeks for my package to be delivered, I live in South Carolina.”

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Posted 3 years ago

“quality is so bad”

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Posted 3 years ago

“Shocking customer service, recieved a tracksuit . Top And bottoms 2 different shades. They wasnt interested at all”

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Posted 4 years ago

“Not good at all, the website says they will have refund the postage charges along with your returned items but that is actually not right. They will only return for items not postage. Be careful and quality is below average.”

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Posted 4 years ago

“Don’t order from this company, they lie. I did express shipping and it’s been 15 days”

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Posted 4 years ago

“If I could give them one star I would! This company is complete fraud. Do not waste your time buying from them”

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Posted 4 years ago

“If you are in the USA, you simply aren’t going to get your package within the time frame they give you. However, i only had to wait about 2 weeks and the 3 pants and two shirts I ordered all fit like it showed it would and I’m very happy everything came in all at once. I saw a bunch of negative reviews right after my purchase and I was worried I wasn’t going to receive any of my items, but surprisingly I got everything and am happy with my order. You might be rolling a little bit of risk with this site but it paid off for me.”

Helpful Report

Posted 4 years ago

“Worst site ever ordered a product didn’t come for over a month I still haven’t received the product I’ve requested a refund let’s see how this process goes this is terrible I looked at other reviews with same problem awful tracking system, awful way to put you money in with confidence in your items”

Helpful Report

Posted 4 years ago

“My order arrived very quickly. After an issue with it I got a speedy reply. The issue was rectified very quickly. Customer service was the best I’ve had from any company in a long time.”

Helpful Report

Posted 4 years ago

“Disappointment . Unsatisfactory . Non of the clothes I bought fit , and I got them a size bigger . Really looking forward such a let down. Super disappointed do not recommend for anyone looking for plus size anything. Clothing vary cheap and thin it’s as if it’s two sizes smaller all 7 items . Unless that’s what you like . What a waste .”

Helpful Report

Posted 4 years ago

“I ordered the MA1 black bomber jacket. I already read that items on sale are final sale but I am very upset in the product. It's very thin like a jacket for summer. The picture displayed on the site looked thicker/ puffier and warmer overall. I was looking for a coat for my boyfriend for our cold weather. I am way too embarrassed to give my boyfriend this thin little jacket and frankly it makes me quite sad. Im more upset knowing I can't afford something else right now or for a while. Im not even sure if Im going to give him this which most likely not I am going to get something much better than this piece of garbage. Truly I wish I could send this product back and get my money back but that part is my mistake. This truly agers me because I sat in front of my computer for and hour reading every detail about this jacket and no where in the description did it mention how this it actually. The picture was very deceiving”

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Posted 4 years ago

“They handle their business like a shady used car salesman. No respect for privacy. No response if you opt out of their emails. Amateurish, annoying approach to marketing.”

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Posted 4 years ago

“Ordered like 20 items and they all came at the same time. the sizes were true and good. Good quality clothes.”

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Posted 4 years ago

“Today is Jan 4, 2021, I expected to receive my package almost a week ago now, and still, nothing has arrived. After reading all these reviews I'm worried that I'm getting scammed. I ordered my package on Dec 21. Help?”

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Posted 4 years ago

“Will never order from this company again. Placed order Dec 3 with a 7-10 day delivery. It is now Jan 2021, no package and no assistance from the company. Worst company ever!”

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Posted 4 years ago

boohooMAN is rated 1.7 based on 707 reviews