boohooMAN Reviews

Name: boohooMAN
Rating: 1.66

1.7 Rating 694 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

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Metrics

1.7

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 21st November 2024

Anonymous

boohooMAN 1 star review on 8th November 2024

Anonymous

boohooMAN 1 star review on 30th October 2024

Danielle- A Customer Who Will Not Return Or Recommend Your Site

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is the biggest joke there is. I placed an order with them verifying my address what I had placed the order my address was incorrect in my items were already shipped as I was trying to return my items they said they would not be able to send it back to me unless I paid the cost of shipping. They also would not refund me the shipping cost even though they screwed up my order They also would not refund me the shipping cost even though they screwed up my shipment address. Customer service is the worst customer service I have ever dealt with and highly recommend anybody who is going to buy anything from them to look at the reviews before purchasing because they have no idea what they are doing and you will get screwed out of your money. No manager will ever message you you speak to low-level employees who also have no idea what they are doing or how to help. Good luck trying to get your order because you won’t.”

Helpful Report

Posted 5 years ago

“There’s no direct customer service and the sizing of the clothing is all off! Great pricing though however, there is grave concern when it comes to customers talking to someone about an issue!”

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Posted 5 years ago

“was very skeptical at first with the reviews left but i placed an order anyway and was very pleased. ordered a long mens coat it arrived fast the quality felt great , i was honestly very shocked and suprised with the bad reviews because my experience was nothing of the sort . People find any reason to complain and leave bad reviews. pay attention to detail when ordering your items . thanks boohooman !! will definitely order from here again”

Helpful Report

Posted 5 years ago

“Very shocking experience. The clothes are poorly made and there seems to be an issue with their sizing. As it suggests with the reviews below, xxxxl is equivalent to xxl. One product I had that was xxxxl turned out to be considerably larger than usual, the rest smaller. Save yourself the time and stick with ASOS, I know I will be returning to them.”

Helpful Report

Posted 5 years ago

“I just wanted to say that this company delivered 100% satisfaction to my doorstep. Everything was true to size, unfortunately I gained weight lol. But my first order was about $117 and change and I couldn't be happier. I definitely will be ordering again.”

Helpful Report

Posted 5 years ago

“Order one size, they sent another then didn't refund the delivery charge so it cost me money when their company made the mistake. Avoiding from now on. XXL looks like M right? Wrong.”

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Posted 5 years ago

“Poor service, in goods, customer services and 21 days to complete a refund? This is a beyond any joke.”

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Posted 5 years ago

“Categories My ReviewsMy Settings HelpLOG OUT Alex BoykinUS For companies Your review counts! You reviewed boohooMAN Alex Boykin 1 review Updated just now This company is a JOKE!!!! This company is a joke. Clothing is poor quaility miss stitching. One sleeve longer than the other same with the pants. Material is flimsy cheap poor quailty. I Can only image after washing. Although they use models from a leading online store. It's not the same. I made two large purchases. I couldn't believe my eyes. After trying on the merchandise. I couldn't stop laughing. I first thought someone pulled a prank on me. But it wasn't this is what they offer. I returned both orders immediately. PLEASE DO NOT WASTE YOUR TIME NOR MONEY YOU WILL BE SOOOOO DISAPPOINTED”

Helpful Report

Posted 5 years ago

“Customer service wouldn’t even talk to me about returning my order and if I did it would’ve taken an entire month to get a refund. My denim jacket came with a button on the right wrist missing as well and their shirts are cheaply made”

Helpful Report

Posted 5 years ago

“avoid this website the clothes and service are dismal worst on market they need to pay you to wear their clothes.”

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Posted 5 years ago

“Purchased 3 shirts off the site but never received the item. Filed a dispute with my bank!”

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Posted 5 years ago

“Delivery was quick, quality is actually decent for the price. Overall, I'm good. I'd recommend BoohooMan if you're trying to get fresh for less lol.”

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Posted 5 years ago

“Couldn’t organise a ********* Just want your money, your yearly membership and then can’t keep to any promises. Going back to ASOS... what was I thinking!”

Helpful Report

Posted 5 years ago

“Couldn’t organise a ********* Just want your money, your yearly membership and then can’t keep to any promises. Going back to ASOS... what was I thinking!”

Helpful Report

Posted 5 years ago

“Couldn’t organise a ********* Just want your money, your yearly membership and then can’t keep to any promises. Going back to ASOS... what was I thinking!”

Helpful Report

Posted 5 years ago

“Sizes are totally random. XXL Pants is too big, XXXXL shorts are too small. Like said before all being returned what a waste of time. Avoid if you value your time.”

Helpful Report

Posted 5 years ago

“Xxxxl is more like xxl. Be warned. Ridiculous and a total waste of time ordering from these if your of the larger frame.”

Helpful Report

Posted 5 years ago

“Prices were decent with coupon code I had. While tracking delivery (I chose standard 5-8 business days) my pack has been in the same city for 9 dats and customer service is no help. Wouldn’t recommend”

Helpful Report

Posted 5 years ago

“absolutely horrible company. Customer service is responsive but their main job is to push the blame to the customers. Never ever try your luck with this company. I've had much better experience dealing with other online merchants such as ASOS.”

Helpful Report

Posted 5 years ago

“Bought a 2 piece tracksuit from BoohooMAN. I am very impressed with the quality and delivery speed. After using a discount code I was able to get 30% off and next day delivery for 99p! Definitely will be buying again.”

Helpful Report

Posted 5 years ago

boohooMAN is rated 1.7 based on 694 reviews