Bookmundi Reviews

Name: Bookmundi
Rating: 4.66

4.7 Rating 731 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 731 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

Visit Website

Write Your review

Tell us how Bookmundi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book, thank you”

Helpful Report

Posted 1 year ago

“Great customer service - all the questions were answered fast in a very professional and friendly way!”

Helpful Report

Posted 1 year ago

“Great customer support. Promo reply to all inquiries.”

Helpful Report

Posted 1 year ago

“The customer service was very fast and efficient. All questions were answered in a very professional and resolved within the time frame. Also very happy that the non-refundable deposit is still able to be used for future trips.”

Helpful Report

Posted 1 year ago

“They answered my emails promptly. Went beyond to secure an extra night and transportation for us. I feel secure going on our vacation knowing all is in order. I would recommend the company”

Helpful Report

Posted 1 year ago

“Thanks so much for the empathy shown excellent customer service. Thank you Emily”

Helpful Report

Posted 1 year ago

“The customer service and the pricing is great. Whenever I make an inquiry, I receive a response within a day or two. The pricing can’t be beat.”

Helpful Report

Posted 1 year ago

“I can't say enough about working with the travel agency with whom Bookmundi connected me! I was so overwhelmed with trying to plan the details of a 16-day trip with my family. Even trying to find a reputable travel agency that had intimate knowledge of my destinations had me stressed and with my mind spinning. Once Bookmundi connected me with the travel agencies in my destinations, I was quickly relieved that I was in great hands. Alican with Sunnova Travel was an excellent communicator who understood every concern and/or request I had with ease and made adjustments to create the perfect custom tour for our family. He had many recommendations that aligned with our interests and knows the destination incredibly well. I have zero doubt that we are going to have a low stress, highly enjoyable time in Turkey thanks to Sunnova Travel and Bookmundi!”

Helpful Report

Posted 1 year ago

“Created what I consider to be the perfect itinerary. I do considerable research about places & things I want to see & do during my travels, & I send the list to several agencies. Other than Bookmundi, all I got back were off-the-shelf tours. Bookmundi has provided me with a driver who will cover nearly all of the items on my list, & I will be able to stay for as long or short a time as I want. Perfect!”

Helpful Report

Posted 1 year ago

“Sarah has been most helpful throughout the whole process. Quick replies with clear explanations. Boarding the ship for Antarctica tomorrow afternoon, so that is proof that it all works.”

Helpful Report

Posted 1 year ago

“I hope the tour is as good as the booking.”

Helpful Report

Posted 1 year ago

“Excellent communication and accomodating requests”

Helpful Report

Posted 1 year ago

“I was impressed with the quick responses I received for my queries. They were resolved in no time and efficiently.”

Helpful Report

Posted 2 years ago

“I spoke with Peter and he explain me why the $75 charge if you’re trying to change the dates on your trip nothing to do with bookmundi. I decide to not change the dates on my trip I don’t wanna pay those fees, but Peter also offer me a code for my next trip reservation whit Bookinmundi. Thank you Peter for your help.”

Helpful Report

Posted 2 years ago

Thank you for the review Adriana. We are just happy that we could help you out. That's why we are here. :) All the best Peter Customer Service Bookmundi

Posted 2 years ago

“very helpful staff. speedy reply and help solve our problems within hours. many thanks!!”

Helpful Report

Posted 2 years ago

“I have never had a worst experience with a travel booking agent than with book mudi. I have been traveling overseas since 1971. They are totally unresponsive. I have a trip to Italy in September and am coming to Rome a day before the trip starts. I sent several emails to them asking the name of the hotel that the trip will start from at 10 am so that i can book a room at that hotel. Their response was that they do not book early arrivals and that i should contact booking.com for a reservation. How do i do that if i don't know what the hotel is. They are useless. My only option is to cancel my trip and airline tickets and give up thousands of dollars. What a disaster they are.”

Helpful Report

Posted 2 years ago

Hi Marie, Thank you for your review. We don't think you've been in direct contact with Bookmundi's HQ customer service team but with a local travel expert of ours. Our travel experts are usually fast at responding, but if they fail to respond fast or appropriately, you can always click the "contact us" button on Bookmundi.com and our customer service team will ALWAYS answer you within 24 hours, also during weekends. We can see that our travel expert answered you on 9th December 2022, and then you only write back to them on Saturday 7th January 2022. If you give them until today, Monday to answer, they will get back to you. Rest assured, we will of course make sure that you get an answer. All the best Sarah Customer Service Manager Bookmundi

Posted 2 years ago

“I like to book thru bookmundi because they take credit cards , they give you travel credit for your next trip and they offer the travel at discount prices. They answer my emails fairly quickly and once I had a change in travel plans and they contacted the operator of the tour to let them know we would be late.”

Helpful Report

Posted 2 years ago

“Excellent service! I usually use TourRadar but bookmundi has better prices.”

Helpful Report

Posted 2 years ago

“I am very satisfied with my interactions with Bookmundi staff. They are both responsive and professional and I am sure to be a repeat customer with them. Thank you, thank you!”

Helpful Report

Posted 2 years ago

“It was easy to book the Central American journey. Just waiting for my travel credits to be applied to the total price”

Helpful Report

Posted 2 years ago

Bookmundi is rated 4.7 based on 731 reviews