BooksRun.com Reviews

Name: BooksRun.com
Rating: 4.54

4.5 Rating 195 Reviews

90 %

of reviewers recommend BooksRun.com

Company Reviews

Metrics

4.5

Based on 195 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email

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Phone:

1-866-249-9769

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have yet to receive a payment and everytime you turn around they trying to pay you less for your books I would stay away”

Helpful Report

Posted 7 months ago

“They are liars. Downgraded or flat rejected to pay for many books I sent in with no real explanation. To send 1 book back they require you pay basically the cost of sending an entire box. The one picture I did get back where they claimed the book was water damaged was not even the correct book. If sell back your book or any other site is offering even significantly less for your books I highly suggest you go with that offer, and only use book run when nobody else will buy.”

Helpful Report

Posted 7 months ago

“BEWARE, this place is a SCAM! They said they mailed the book out but I never received it. Went back and forth with them but they insisted it was mailed to the correct address. Then they had the nerve to put you on collection (+ additional fee they added on). You are stuck with paying for the book + additional fee that you DIDN'T even have. Such an UNETHICAL business. Read all the bad reviews + the reviews on Better Business Bureau and it's telling. Wish I came across this site before purchasing.”

Helpful Report

Posted 7 months ago

“Previously sold to them without issues. I sold them multiple medical textbooks that were sealed, brand new condition, had unscratched codes for online access to apps. 1 book they claimed was counterfeit, several other books they claimed were in poor condition. They refused to send proof/pictures. I opened a case with them online and they refused to respond. Its impossible to get ahold of a human. Its a joke.”

Helpful Report

Posted 8 months ago

“I seen that they have good reviews so I gave them a try but I am starting to think the reviews are fabricated and flooded to hide critical reviews. Bookrun tends to quote you high prices to get you to sell them your book. However, once you send them your books, they will end up paying you less than half of the original offer. Books were in great condition and they would claim the books are in poor condition so they will not pay original quote. If the books were high value and buy certain companies they automatically flag it as counterfeit so that they don't have to pay. I've never had the experience with other vendors. If I were you I'd avoid doing business with bookrun.”

Helpful Report

Posted 1 year ago

“I was dealing with BooksRun for some time, have no complaints so far. The service was good, books arrived quickly! I think I will do business with them again, thanks”

Helpful Report

Posted 1 year ago

“Sent wrong books. Took 6 days to reply to each email. Would not send replacement books.”

Helpful Report

Posted 1 year ago

“Wow. Never thought that selling books is that simple. Will utilize their service in future semester too!!”

Helpful Report

Posted 1 year ago

“Nice place to sell your old books to! I appreciate the quick payment”

Helpful Report

Posted 1 year ago

“Fast and reliable bookstore. I managed to complete my course thanks to quick delivery that Booksrun offers. Got the book exactly on time!”

Helpful Report

Posted 1 year ago

“I was a brick and mortar bookstore seller. I've sold on Abe Books, Amazon, Biblio, and I've sold to other Bookscouter sites. I've never had a complaint about the condition I've noted. Booksrun downgraded all of my books---just so they didn't have to pay out quite as much. The money was insignificant, but the fact that they are so dishonest means I will never do business with them. I want other honest people to be warned.”

Helpful Report

Posted 2 years ago

“this is simply the best way to get rid of your old college textbooks. their buyback program offers decent quotes”

Helpful Report

Posted 2 years ago

“Great service! Delivered quickly (took around 10 days to get to Florida during holidays) and the book was in great condition. The package lost tracking for a couple of days and I was pretty worried abt it, but turned out it just wasn't scanned by the carrier. Book came in better condition than expected despite being a used one, so definitely would recommend the seller!”

Helpful Report

Posted 3 years ago

“Amazing company! Books that I bought were quite cheep and the condition was much better than I expected from "good". Only once had an issue with some tracking bug, but customer support replied fast and efficient! Overall great experience, will definitely return to sell my school textbooks I don't need anymore :)”

Helpful Report

Posted 3 years ago

“Great way to sell old college textbooks. This has been a flawless experience. A+”

Helpful Report

Posted 3 years ago

BooksRun.com is rated 4.5 based on 195 reviews