BooksRun.com Reviews

4.6 Rating 487 Reviews

92 %

of reviewers recommend BooksRun.com

Company Reviews

Questions

Metrics

4.6

Based on 487 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

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How quickly does BooksRun.com resolve customer queries?

Helpful Report

(1 month ago)

Greater than 58% of reviewers feedback is BooksRun.com takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

100.00%

Industry Average

“ Received a lime-new book, with CD-rom, days before expected. Price was best I saw anywhere. Very happy with the site, the service and the book. ”

- Clifford W Shepard

“ good price, great service, timely delivery. No problems here. ”

- Anonymous

“ Ivy from Booksrun made my return process very easy! I created my return label a month ago and wasn’t aware it will expire. I reached out to the customer support and was aware that I would receive a response in 48 hours. However, they got back to me within 8 hours with my return label. Great customer service and very satisfied! ”

- Sacaria

BooksRun.com Reviews

Customer Service - Good