“I tried the hearing aids and didn’t like them. I returned them over 3 months ago and still haven’t received my refund. This is absolutely unacceptable. I guess it’s time to call Solve it 7 and get this on the news!!!! I’m filing a bad review with the Better Business Bureau.”
“Don’t buy from boss. All you will get is excuses. No product. I ordered over a month ago after two three texts they told me supply issues and they woul upgrade me to a better product they had in stock . Never received them . I ask for a refund they said they couldn’t do that because my order was in getting ready to ship. Never received ! No product No refund. Filing a complaint with my credit card company to reverse the charge. This company maybe an internet scam .”
“I ordered in January and ended up cancelling my order because I never received it. Now they won't issue my refund. They are crooks don't order from them”
“I ordered these hearing aid, I reached out to them because I didn't get a tracking number after a week of ordering, that's when they told me to be patient they was on back order, well backorder took a month or more, when I did receive them when I first put them on I could hear a little better, but it doesn't cancel out noise and seems like a humming noise, I don't recommend.”
“I ordered a set on March 9th kept getting the same old song and dance about receiving a tracking order. Then was offered an upgrade at no extra cost on April 2nd was told it would be sent this past weekend or first part of the week. Back to the same old song and dance that it is being gotten ready for shipping and I SHOULD receive my tracking number this week. I only gave them one star because I couldn't write a review otherwise. Asked for a refund but I know that will not happen I think a lawyer needs to be brought in so this company can be held accountable for the scam they are pulling and shut down”
“DO NOTTTT ORDER FROM THESR PEOPLE. The Worse decision I ever made was to order a hearing device from Bossa. It emits a tone in my ear that can only make my hearing worse. So I sent it back and they promised me a better, upgraded, more current device, which never arrived. I’ve requested a refund and they’re giving me the run around.”
“I ordered Hearing Aids for my father who is dying of cancer and wants to be able to have conversations with loved ones, over a month ago (Feb27th) 5-7 business days you would have a tracking number they said. WELL I DIDN'T AND STILL DON'T! When I send them emails about the issue I get they are on back order but we have a upgraded pair for a little more money!!!! What really you can't send what I paid for even though was never told you didn't have any in stock. Now all they say is back order. How about you take them off the site till you get caught up and make right with all the people feeling scammed. Bad business!!!”
“I asked for a refund back in 9/22/23 and as of today (3/26/24) they never have refunded my money. At this point they are probably going to keep it.
There are better companies. I got aids from MDHearing and they are great!
Poor company to do business with!!!!!”
“I order hearing aids from you 9 weeks ago and didn’t get them yet ! why would you sell something that you don’t have? I don’t wanna deal with you anymore. I just want my money back.”
“Ordered January 3rd, still no product by March 5th so requested a refund. Still waiting for refund!! Many emails promising that refund will be processed “very soon”. I regret ever contacting Bossa Hearing. I see similar reviews here of other people experiencing the same terrible customer service.”
“Ordered and told 7-10 days. Called after a month. Told it would be sent the next week. Called at the end of the next week and told it would be sent the next week. At 6 weeks still nothing but promises. They have sent multiple emails each week giving a better discount than I got. And sent me a survey about how I enjoyed my product.”
“Pure junk!Hard sell tactics. The warranty and return policy does not hold up. Customer service is awful. Don’t fall for this. Please save yourself from trouble.”
“I ordered in January
Still have not received
Customer service kept saying i would receive notice really soon , in next couple days. Still no notice of shipment. Also one representative said production delay but would send alternate product and expedite since i was waiting do long. I have been more than patient”
“Terrible customer service support. Bought these hearing aids because of money back guarantee. What a joke! Mailed them back on December 6. It has been 3 months, STILL NO REFUND, after multiple emails and phone calls with them promising they would “escalate my ticket” to process my refund.”
“This company is awful, pay for priority mail, took twenty days to arrive, hearing is awful too big, if you return the item there is a twenty five dollar restocking fee Do Not Buy From Them”
“I purchased the hearing aids, but they have stop working all together. Called cust service I know I am pass the 45 day return policy, I was told I have to send them back before they would send me a new set. This could take up to 4 weeks, so now I am without hearing for a month, TERRIBLE Customer service, why can’t they send me a new set now and send back defective product when I get the return label.”
“No product ever shipped due to production issues and so far no refund this has been going on since Christmas order has been canceled and confirmed but no refund sent three followup emails. Same responses thanks for letting us know but no refund happened yet ,!!!!”
