“Ok. So this product is not my favorite but it is pretty good. It's loud and allows me to hear people talking. It doesn't work well with watching TV though. I could barely hear the TV even though it's not that far from where I sit. It's easy to charge and carry around. It doesn't make a squeaky high pitch noise when grabbing and putting on. It hard to not touch the that make it do that when trying to put on.”
“Received an ear cleaner we never ordered that we were charged for but are still waiting for the hearing aids. I check on the order and only ever says order is confirmed. Has been 2 weeks since we ordered and have sent 2 emails on it and not heard back.”
“Not good. Fell out of my small ear. No longer working. Called and told will not refund if not working. It’s a huge loss for me. Plus I pay return postage and $25 restocking fee. But only if it works.”
“This is the second pair that is worse then first. They don’t work for me at all when call customer service they inform me they won’t send a return label I will have to pay for that. When they receive them back then it be 10-15 business day for a refund.”
“Work ok in mornings. as day goes on seem to have to turn up volume . Was in a restaurant and had to remove to hear peopla at my table. Good amplifiers but do no make things clearer to hear just louder.”
“I had a terrible experience and continue to have a terrible experience. I might have said that these are very basic amplifiers for ALL sound so if that's all you can afford, then buy them. However; you cannot hear anything while you eat, as the bone-transmitted noise from chewing overwhelms everything else. They are unattractive plugs in your ears. When I returned them, following all Bossa's instructions, I did not receive my refund for over 10 weeks. After having the BBB contact them, they issued me a refund...for $20. Not the ~$98 they owe, but $20!!!###@#! Oh yes, forgot; it took several follow-up communications to originally get them to ship the devices! STAY AWAY.”
“Received the hearing aids, one worked the other didn’t. I called and requested a refund. You received them on 12/18. I am still waiting on my refund!”
“After I received I tried all day on Friday to talk to someone in technical support and listened to music and punched 5 to get a call back. When I got a call back, it said to wait to talk to someone and then it switched to more music
This happened 4 times and then was asked to punch 5 for a call back but never got a call. Terrible customer support!!!!”
“Tried Audien a couple of times. The last set could not go above #2 of 5 without it screeching in my ear.
Bossa's ARE FANTASTIC!!! They stay in my ears and the multiple settings work great.
A+A+A+A+”
“It is very hard for get hold of anyone in your company. Five times I choose to not stay on the line and they said someone would call me back. When they called back they told me to stay on the line and someone would be with me shortly. The next thing I know I have a dial tone, they hung up. Once, twice but five times. This is inexcusable.”
“Not for me I sent them back and I am waitin for a refund They were sent in perfect condition as they were when I got them what is the holdup I want my money back”
“When I ordered them, I was skeptical of course. I mean,I had purchased hearing aids twice before, and they didn't stand up to the quality I had expected. Plus, they kept falling out of my ears. I guess I have small ear orofices.
But. I didn't want to get them from an audiologist and have to pay $5,000 either. So, I gave it one more shot, and ordered from Bossa. I didn't even put them until the next afternoon. I wasn't ready for a third disappointment yet.
When I put one in, I couldn't believe it. I can hear! And they fit! I'm very pleased, very!
Thank you so much.
Sincerely,
Judi Miller”
“Feedback from my own voice. Too cumbersome, don't fit ear properly, very awkward, part of aid hangs out of ear. They are very visible to others. Good at home or dark theaters where no one sees you. Get what you pay for.”
“So far, I’m very pleased with the bossa hearing system . originally I purchased a Audien pro and was pleased until it started not working. Their pro series
Is much smaller than Bossa , but I like the volume adjustment Bosa better.”
