Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.26

4.3 Rating 2,213 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

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Metrics

4.3

Based on 2,213 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, would have been 5 stars had it not been for the customer service person not speaking clearly and having to repeat myself several times. Will buy from again”

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Posted 10 years ago

“First class service!!”

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Posted 10 years ago

“ordered this charger on the 8th of the month - dispatched on the 9th, received on the 15th. P & P included in price but sent second class royal mail so you need to be patient! Charger works perfectly so happy with that.”

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Posted 10 years ago

“Great service.great price.Quick delivery”

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Posted 10 years ago

“I spent £1500 on a brand new MSI GS70 laptop. I was super excited, and the delivery was quick and got here the next working day, however when the laptop got here it had a small mark on the screen. I thought nothing of it deciding it was probably just a few dead pixels which I could live with since I needed the laptop for my university coursework. Over the space of 48 hours the laptop became heavily pixelated with lines all over the centre and bottom left side of the screen making it unusable. I then proceeded to ring save on laptops and explain the situation arranging a return, I was told the laptop would class as dead on arrival and should almost instantly get either a refund or a replacement once they had looked at it. The laptop was picked up and a week later they got in touch saying the screen had been physically damaged. After ringing their customer service department they told me there was NOTHING they could do although THEY HAD SENT ME A DUFF PRODUCT. This is also completely ignoring the 14 day money back guarantee on MSI products. So to summarise I have wasted £1500 on a laptop which is unusable and have to fork out even more money (which I can not afford because I forked out £1500 on a laptop) to have the screen repaired. DO NOT BUY FROM THIS COMPANY, THEY SUPPLY APPALLING SUPPORT.”

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Posted 10 years ago

“Arrived on time, perfect condition :D”

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Posted 10 years ago

“Really quick to dispatch and no hassle. Would definitely use again”

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Posted 10 years ago

“Easy ordering, very prompt confirmation and notification of 'ready for collection'. Easy to find and good counter service. Will use again.”

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Posted 10 years ago

“Really pleased with my purchase, it arrived very quick, It is good quality, I will sure be shopping here again :) one very happy customer”

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Posted 10 years ago

“good extra purchase in store while exchanging projector .”

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Posted 10 years ago

“Everything was as expected. Very happy customer here.”

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Posted 10 years ago

“Arrived on time, worked straight out of the box. Very goos service, what we expected”

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Posted 10 years ago

“Easy to use site great prices delivered within 2 working days thanks”

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Posted 10 years ago

“Product was in stock whereas it was not elsewhere. Product was cheaper than many places. Faster shipping options were very reasonable and so I was very pleased and satisfied to place a two-day delivery order. Product (Tritton Pro+ 5.1 PC/Mac Gaming Headset (Red)) arrived on time, packaged very well and safely. Product is of top notch quality, Box.co.uk have an excellent service. 5 Stars, would recommend.”

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Posted 10 years ago

“good price for a decent product.”

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Posted 10 years ago

“Easy ordering, fast delivery.”

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Posted 10 years ago

“I'd never heard of Box.co.uk until I stumbled across them via Google while searching for a MSI 970 GTX. Having never heard of them I was a little wary, but their price was competitive so I took the plunge and paid by credit card. I needn't have worried though, as despite opting for free 5-day delivery, my item was shipped the next working day and arrived the day after that. The 60-minute time slot, and ability to track the location of the courier on the day of delivery were really helpful too. I'd definitely recommend Box and intend to use them again.”

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Posted 10 years ago

“Excellent service. Television now up on the wall and everyone is delighted,”

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Posted 10 years ago

“Have used this company twice now and each time I selected free (within 5 working days) delivery. Both times the item was received the next day. No complaints!”

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Posted 10 years ago

“Very quick delivery for the delivery cost. Item that I couldn't find locally. Would buy from Box again”

Helpful Report

Posted 10 years ago

Box.co.uk is rated 4.3 based on 2,213 reviews