Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.26

4.3 Rating 2,213 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

Questions

Metrics

4.3

Based on 2,213 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, headphones were a replacement as I lost mine and I love them! Thanks!”

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Posted 10 years ago

“Found the printer I wanted to be 'best price' here and very pleased with quick (and cheap) delivery.”

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Posted 10 years ago

“Quick service, best prices, super fast delivery, no mistakes!! What else do you need.....”

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Posted 10 years ago

“on the whole everything was good its just when I revived the system the hard drive hadn't been secured properly and was rattling around inside the case, luckily it was damaged but it could have been”

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Posted 10 years ago

“Super competitive price with very fast delivery.”

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Posted 10 years ago

“Scanner arrived just two days after ordering, with no problems at all. Would be happy to use Box again in the future. Thanks.”

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Posted 10 years ago

“Very fast process and delivery !”

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Posted 10 years ago

“While very pleased with your customer service at a human level. I am not pleased about having to pay 10 pounds because a item was found not be faulty I did check before I dispatched the item. As best I could. And was pretty sure the item was faulty, It turns out it was not so I have to pay ten pounds, and i'm stuck with mouse I don't need since bought another one. I can't sell the "faulty" one since not convinced it won't go faulty again. It cost 50 pounds and top of that I had to pay another 60 pounds for another mouse. I probably won't buy from you again since why should I, when ebuyer don't charge for mistaken faulty items and pay for return postage? It's silly to drive away customers with petty charges”

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Posted 10 years ago

Hi there, I am sorry to hear of your disappointment. However, as per our terms and conditions if an item is found to be 'Not Faulty' following a 'Faulty' return engineer testing fees and carriage fees would be incurred. I can confirm that we did in fact waive the engineer testing fees as a gesture of goodwill and charged only the carriage fees we had incurred in the ourselves in the process. - Returns Dept.

Posted 10 years ago

“Next day delivery with collect+ .... v easy, no problems. Recommended”

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Posted 10 years ago

“Form order to delivery was as smooth as silk and highly efficient. Many thanks for a speedy delivery.”

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Posted 10 years ago

“Quick dispatch and delivery. Good quality products. Very happy.”

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Posted 10 years ago

“Great product and delivered less than 24 hours after I ordered. Superb service, I will definitely shop with Box again.”

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Posted 10 years ago

“Very good service form Box. Ordered a PC case that was dispatched quickly and received next working day. Cannot fault them. Happy customer!”

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Posted 10 years ago

“Was quite surprised with the pace of the delivery, it was so quick I did not have time to take out my old pc equipment. The prices are great for the products I bought. I will recommend The Box to my friends for sure.”

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Posted 10 years ago

“Great company to deal with, fast efficient service & great prices.”

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Posted 10 years ago

“Good website. Helpful staff. Printer up and running.”

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Posted 10 years ago

“Easy ordering system and quick delivery, will happily use this service again”

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Posted 10 years ago

“Prompt service and speedy delivery once again, as i've ordered previously from Box Limited. Would highly recommend to other consumers!!”

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Posted 10 years ago

“Delivery quicker than expected and stick works fine”

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Posted 10 years ago

“All good and arrived very quick - well done!”

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Posted 10 years ago

Box.co.uk is rated 4.3 based on 2,213 reviews