Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.26

4.3 Rating 2,213 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

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Metrics

4.3

Based on 2,213 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast free delivery using Collect+”

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Posted 10 years ago

“Item was as described and arrived faster than expected. I'm extremely satisfied. Thanks.”

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Posted 10 years ago

“Good price, quick delivery, products arrived in good condition and as described - well done!”

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Posted 10 years ago

“Excellent Range, Friendly People, Competitive Prices and good support. Recommend”

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Posted 10 years ago

“What a disgrace, but sadly not unique. I ordered a Samsung 48 inch 6400 TV for next day delivery. I phoned the company to confirm they had it in stock (previous poor experience from another on line retailer) and was told it was in stock. I then received an email confirming the item had been dispatched and the courier would contact me with a delivery time. By 2pm on the day of delivery no contact had been received. I called Box and was told everything was fine, but they would call me back to confirm. Half an hour later I was called back to say the item would not be delivered and could not be delivered because they did not really have any of the TVs I had ordered in stock and did not know when they would be getting more in. I have had no apology from the company apart from the poor sales person who had the decency to call back. I feel sorry for these people because they are the ones who get the tongue lashing the senior managers deserve. This is not the first time a large company has reported on its web site it has stock available for next day delivery, yet has no stock available. It now seems to be a ploy to get you to place an order and then let you down, knowing that most people will not take it any further and will just wait. Well, I have news for these companies. It is called breach of contract and as such entitles us, the customer, to compensation for this sort of mis-selling. Box have now joined this list of large companies (Homebase, Wickes Amazon Marketplace) who are employing this trick. Avoid using this organisation”

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Posted 10 years ago

“Very competitive pricing. Good communication and a 3-5 day standard delivery arrived in 2 days. Very happy.”

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Posted 10 years ago

“BT sport app wont show live channels only recorded after 3 emails to gemini asking about issue or for jelly bean updates STill no reply after 2months very poor service Frank. Battery charge is not very good”

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Posted 10 years ago

“Very impressed. Easy ordering process, kept in contact throughout and very rapid delivery via click and collect. Great service, would highly recommend”

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Posted 10 years ago

“Excellent service. Ordered on Wednesday, arrived on Friday.”

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Posted 10 years ago

“Fast service and great to deal with”

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Posted 10 years ago

“Hi. Firs time use of your services which I found very good all round but sadly it was slightly tarnished by the fact that the linksys wireless adaptor I purchased as part of my ac wireless package is useless to me. Linksys state it works on windows 8 however fail to state that if you have installed the update to 8.1 this device may not work which in my case it does not, I contacted linksys support regarding the issue but even though they are aware of the problem they were not much help and just told me to look out for updates. so I'm stuck with having to lose my money on that and purchase a suitable wireless USB adaptor which I'm not happy about. Thank you”

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Posted 10 years ago

“No hassle, competitively priced and well packaged. Arrived fast.”

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Posted 10 years ago

“Box themselves are great, I had a lot of trouble getting my item but that was the rubbish parcel company they use but...box staff delt with the problem and were very helpfyl in getting this sorted :)”

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Posted 10 years ago

“Very competitive price, and prompt delivery. Thoroughly recommended.”

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Posted 10 years ago

“Thank you for a fantastic service which l received from you when l came to collect my order very happy with the item that l purchased and it's working just as it should will shop with you again very soon”

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Posted 10 years ago

“Delivered very quickly and exactly as described. Will be happy to order from box again”

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Posted 10 years ago

“I was very pleased with my purchase. the price was the best compared to most other sites offering the same product and the shipping was fast.”

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Posted 10 years ago

“Delivery performance exceeded expectations, goods were as described. Good job. :)”

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Posted 10 years ago

“The Zyxel AP is as usual not easy to set up but I think I have achieved that. The delivery from Box was very fast at an excellent price.”

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Posted 10 years ago

“Excellent. I was told exactly when to expect the order and the time and also the driver. Brilliant everything went off without a hitch. I would use Box again”

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Posted 10 years ago

Box.co.uk is rated 4.3 based on 2,213 reviews