Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.26

4.3 Rating 2,213 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

Questions

Metrics

4.3

Based on 2,213 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived on time & looks great!”

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Posted 10 years ago

“Fast delivery and great product. Love the price to boot. I will be using this company in the future no doubt.”

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Posted 10 years ago

“Stylish (to me) & fast. Fine price too! I have a few of these.”

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Posted 10 years ago

“Good quality and fast dispatch. No problems at all.”

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Posted 10 years ago

“BRILLIANT TRANSACTION WOULD HIGHLY RECOMMEND”

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Posted 10 years ago

“I am happy with the servive I received. The delivery was quicker and the item was safely received. I would love to do business with you in the future.”

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Posted 10 years ago

“Th”

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Posted 10 years ago

“Ok”

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Posted 10 years ago

“Excellent product, excellent price and excellent speedy delivery, what more could you want!”

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Posted 10 years ago

“very good seller happy with purchased recommend others”

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Posted 10 years ago

“This is a really good product , i can only criticize the poor instructions ---if you are familiar with media players and android operating systems---you will have no problems , but if you aren't it will be baffling.”

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Posted 10 years ago

“gd little speakers for the price,sound is gd and the look of them id gd 2.”

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Posted 10 years ago

“Excellent, quick service - would definitely use Box again.”

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Posted 10 years ago

“Excellent service - would recommend to anyone”

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Posted 10 years ago

“speakers ,never worked,which was last year,so you cant even do this properly”

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Posted 10 years ago

Dear Customer, I am sorry to hear of the issue(s) you have experienced with your product(s). Please do not hesitate to contact us on 0121 202 0030 (Option 2) for further assistance. Regards, Box Returns Team

Posted 10 years ago

“Fast delivery, good quality produkt”

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Posted 10 years ago

“Very surprised how good the ink cartridges were, brings out great colours , as good as the original ink cartridges, great service from Box,co.uk”

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Posted 10 years ago

“Bought a Gemini joytab 10" tablet from box: First one arrived in a tatty box and the unit inside was scratched, dented and missing all accessories. Second one was still not new (even though I paid extra for the one not marked as refurbished) (Please also do not waste your money on the screen protector as it doesn't fit, different dimensions and camera hole is in the wrong place.) To cut a long story of roughly 8 weeks short the following happened: This unit lasted approximately 3 months and wouldn't turn on. Was told I could only have a partial refund as it would have to have the same fault three times to warrant a refund. Returning this item this many times would cost more than the tablet is worth! After waiting a week with no correspondence from box I emailed in to complain and was emailed back telling me I had refused delivery of the replacement that they had not told me they were sending and I had 24 hours to remove the item from their premises or it will be destroyed. I emailed the CEO of the firm asking if this was acceptable customer service and was finally referred to someone with some form of customer service skills. I was told the best I could have was a replacement tablet, I agreed that I would accept this as long as the item was 100% new as per the item I ordered. I waited another week to receive a response saying "we have issued you a refund as there are no units available that meet this specification" which is what I asked for in the first place. I then received an email asking me to send back some of the refund amount as they had refunded too much. I nearly fell off my seat as they even managed to mess the refund up! So I would not advise using this site, the worst tablet I've ever used, the worst customer service I've ever experienced and it took me roughly ten weeks and 20 emails to resolve the situation.”

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Posted 10 years ago

“Excellent”

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Posted 10 years ago

“For the money, excellent product and service”

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Posted 10 years ago

Box.co.uk is rated 4.3 based on 2,213 reviews