Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Technician arrived on time and was really courteous. Talked about what needed to be done and did a great job putting the front brake pads on my Honda Pilot. Definitely a lot more convenient then driving to a shop and sitting there for a few hours. A lot cheaper as well then a dealership as well. Great business model.”

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Posted 2 years ago

“Professional and quick!”

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Posted 2 years ago

“Easy to schedule. Technician arrived as scheduled. Quick inspection and estimate for repair was reasonable. Technician (Jose) kept me informed of his progress throughout the repair.”

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Posted 2 years ago

“Jose was awesome. Showed up early, quickly diagnosed my issue, and worked efficiently to complete the job.”

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Posted 2 years ago

“Very professional and answered all my questions.”

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Posted 2 years ago

“Every part of the process from communication, to repair, to cost was easy and convenient. Would recommend to anyone. My technician, Tim, was very knowledgeable, helpful, and efficient with the repair. Happy about the warranty as well! Thank you!”

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Posted 2 years ago

“Best service, easiest situation, greatest value. I will never do it any other way again and I’m going to tell anyone who will listen about brakes to go!”

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Posted 2 years ago

“Great service and amazing concept! I was able to fold clothes and do laundry while my brakes were being serviced, so great! Justin was very insightful & friendly, couldn’t be happier all around!”

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Posted 2 years ago

“This was the easiest and most wonderful experience I’ve had with any car maintenance or repair!”

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Posted 2 years ago

“He was fast and efficient.”

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Posted 2 years ago

“This was the best brake job ever! Brakes To Go did what they said they would do, at the time they said they would do it, in the SHORT amount of time they said, and at the cost quoted. No surprises other than great professional service!”

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Posted 2 years ago

“Came early and did a great job.”

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Posted 2 years ago

“Couldn't be more impressed. It's hard to find a business in this day and age you can just get a simple deal done through email or text. It's the 21st century, I'm not calling on the telephone. It was refreshing to be able to send in a request for a quote through their website and get an email and text back with the information. I replied that I wanted to proceed and they told me what dates and times were available. My technician was Justin and the young man deserves a raise. He texted me before he was on his way (on time for the appointment) and I was able to track his trip through a link in his text message. I'm sure he's not a fan of being tracked, but it was really helpful. I was able to put my dog outside so that they didn't rush the door. When Justin arrived, he let me know he'd do an inspection first (free of charge) and when I mentioned my loud barking dog, in case he needed to talk to me, he just said "No problem, I'll send you texts instead to keep her calm." After the inspections, he told me my options and the prices associated with that, and everything matched the quote originally given to me, minus a more premium brake pad option that I could go with if I wanted. I REALLY appreciated that as my dog will back at the slightest sound. Justin was done within an hour, but it honestly was probably less time than that and I wasn't paying attention. Super impressed with this company and Justin. Enough so that I wish they did more than just brakes! Give them a shot. You won't be disappointed.”

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Posted 2 years ago

“Fast, and very well done and coordinated.”

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Posted 2 years ago

“Best repair experience I have ever had. They gave ne a quote based on my car model. Then they come out and inspect your brakes, pads , rotors checking for worn parts and give a complete bid. You authorize and an hour later you are good to go for another 35 to 40 thousand miles. My cost was 30% of the dealer quote with OEM parts!. I saved time money and had a good experience. I Highly recommend Brakes to Go”

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Posted 2 years ago

“The mechanic was very nice and prompt. Went above and beyond to ensure the correct brakes were being repaired. The finance option came in handy due to the cost being a bit costly.”

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Posted 2 years ago

“Super convenient, fair priced, quality work.”

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Posted 2 years ago

“Super friendly service, super knowledgeable workers, super easy process, and super value. Honestly, there is no reason to ever go elsewhere. I certainly won't from now on!”

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Posted 2 years ago

“Omg, I didn't even get the fellas name that helped me out today! He was the sweetest person EVER!!! Very professional, had no problem explaining things to me , very knowledgeable and just overall great at what he does! Thank you so much!!!!!!!! #lifesaver”

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Posted 2 years ago

“Justin was excellent! Very clear and professional in all interactions.”

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Posted 2 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews