Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely Incredible! So kind and efficient. They made sure we knew what was happening and were very straight forward. It was nice to be able to stay in my house while they worked, made it so much easier and eased my worried pregnant brain. I'm so glad I found them. Not enough words for how great they were!”

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Posted 3 years ago

“My first appointment I was told that the squeaking was coming from my back brakes. This appointment I was told it was actually my front brakes, but my back brakes were replaced and now I still have squeaking from the front.”

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Posted 3 years ago

“Just had Justin out to fix my brakes. Not only did he show up early, he replaced my rotors and pads in under an hour with professionalism, courtesy and thoroughness. I am truly impressed by the quality of service, pricing and efficient work. I'll recommend to anyone who needs brake service on their vehicle any time someone asks”

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Posted 3 years ago

“Tim was friendly, quick and professional. He did a great job!”

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Posted 3 years ago

“Jose was great! He explained everything and did great work!”

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Posted 3 years ago

“I cannot thank Justin and the rest of the BTG crew enough! They were on their game every step of the way, making sure I understood everything and they were completely transparent on pricing and services needed. Justin was on time, efficient, friendly, and just overall so helpful. He went above and beyond what I expected and definitely ensured I will be utilizing BTG from here on out. Thank you, Justin and BTG team!”

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Posted 3 years ago

“Brakes To Go is an amazing company employing great people who do outstanding service. Justin did a splendid job replacing my front pads and rotors after a prompt and accurate diagnosis. By the way, the Akebono pads are only ~$20 more than the base option, and for the benefits they deliver, you should get them. As he worked, Justin answered my questions on how brakes work and shared his experiences working in the industry. He even popped my unhooked swing bar back in and put a bolt on it, a simple job that the tech at Brake Check refused to do unless I paid him $80 for the bolt (can you believe that?). When you do a small favor for someone, it gains their trust and earns their repeat business. It's amazing that so many businesses don't understand this, but I'm so glad Brakes To Go does. At a great price with speedy delivery and friendly conversation, I am thrilled that I chose Brakes To Go. I will never go to any other business for brakes as long as I live in Texas, and I will recommend them to all. This company is the model, its workers are professional, friendly, courteous, and its business model rewards goodness and care, which we need more of in this world. I will call them again when my rear drums need replacing in about 50k.”

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Posted 3 years ago

“They were on time, did not try to over sale me on anything, even told me I could go another 6 months, but I had him do it anyway.. very nice as well.”

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Posted 3 years ago

“Great service. Arrived on time and completed the job quickly. Friendly staff. Would recommend.”

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Posted 3 years ago

“Very professional. Helped understand what I needed and didn't. Was on time. Would definitely use brakes to go again.”

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Posted 3 years ago

“Came to my house right on time and fixed front rotors and all brake pads in less than 1 hour or so. Great job and fair price!”

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Posted 3 years ago

“Great experience! Quick and easy. Price seemed fair. Most importantly, it was so much easier than taking it in the shop. The technician that came to our house was very courteous and knowledgeable.”

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Posted 3 years ago

“Came when they said they would and got the job done quickly. Friendly, easy, and convenient.”

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Posted 3 years ago

“Very convenient, quick, and inexpensive!”

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Posted 3 years ago

“Saved me 60% on new brake pads. Done at my house in under an hour.”

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Posted 3 years ago

“Prompt good service”

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Posted 3 years ago

“Received quote and appointment time (next day) over the phone. The next day I was called by the tech to say he could come early if okay, I said sure. When he arrived I explained the problems I was having with my brakes. He took the truck for a test ride and told me what he believed to be the problem but would let me know for sure once he started working on the brakes. A little later he let me know what the problem was and how much it would cost for the repairs. Once he started working he went to it "like a bee to honey". When he finish he showed me the bad parts and explained what he did and how the bad parts effected my braking and the final price tuned out a lot cheaper than what he had quoted me. Now my braking is as smooth as butter!”

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Posted 3 years ago

“Brakes to go came to my home and replaced the brake pads on my 2014 Mitsubishi Outlander. It took about an hour, and the technician took it for a quick test drive to make sure the job was complete. Much better waiting at home, than waiting at an over priced dealership for hours. I was very pleased with Brakes to Go and I will use them again.”

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Posted 3 years ago

“Prompt, fast, and straightforward communication about the process and recommendations.”

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Posted 3 years ago

“Tim was very efficient polite and respectful”

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Posted 3 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews