Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and professional with thorough explanations. You make it way too easy.”

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Posted 2 years ago

“Excellent customer service from José who answered all my questions and was knowledgeable about them.”

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Posted 2 years ago

“Professional, on time, and completed promptly.”

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Posted 2 years ago

“This company is the best-kept secret around. I was able to easily schedule an appointment the next day, and the service was done in my driveway. Great service and price. Would highly recommend to anyone. - Terry B”

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Posted 2 years ago

“Great service and very convenient! Not to mention the price was much better then competing shops.”

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Posted 2 years ago

“great service very happy”

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Posted 2 years ago

“Highly recommended! I scheduled and they were out for a brake job the following day. Arrived on time and had the job completed in less than an hour for the quoted amount. I will use this service again.”

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Posted 2 years ago

“I've used Brakes to Go more than once and everytime they are fast and professional. Their prices were no more than a traditional mechanic shop, but with the convenience of coming to my door. As well as very honest about what I did and didn't need done. I'm a life time customer. Very satisfied.”

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Posted 2 years ago

“Unsold pads, didn’t show old parts, didn’t grease caliper pins or contact points. Never use them again.”

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Posted 2 years ago

“Brakes to Go is a great service... especially if you don't want your vehicle sitting in the garage all day... I love it!!!”

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Posted 2 years ago

“I am a repeat customer and have never been disappointed. The service representatives have always been knowledgeable and willing to spend as much time as necessary to explain the service requirements and reasons for their recommendations. They arrive on time and complete the work quickly.”

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Posted 2 years ago

“Fast, friendly, complete. Tech knew his stuff and got it done!”

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Posted 2 years ago

“My tech was incredible!”

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Posted 2 years ago

“I've used Brakes To Go a few times and always have a great experience. I got a reasonable estimate (brakes were squelching like a cat was getting runover), so I knew it was not safe to be driving around. I love that they come to your place of business/home to repair. I made an appointment using the 'chat' feature and this morning was able to track the repair truck as it came toward the office (ten minutes behind me). Jose drove my car around and identified what needed to be done. Within an hour of arriving he was finished. I never had to leave the office. Sure beats the old days when I had to wait all day at a brakes shop and sometimes be told I'll have to come back the next day.”

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Posted 2 years ago

“Justin is the man. He was fast, knowledgeable and thorough. Appreciate the stellar service sir.”

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Posted 2 years ago

“I am really pleased with my experience with Brakes To Go. I called yesterday and scheduled an appointment for today, got a call fromJose when he was on the way and then arrived. He gave me an estimate, I accepted and within an hour the front brakes were done. Great service and price. Couldn’t be more pleased.”

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Posted 2 years ago

“Quick, simple, and knowledgeable.”

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Posted 2 years ago

“Jaime was excellent! Honest, timely and very professional. This service is genius and so convenient. I will always reach out to Brakes To Go in the future! Thank you!!!!”

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Posted 2 years ago

“My tech who I can't recall his name, was early, did inspection fast, and performed the recommended fix within an hour. Awesome! Reasonable and fair pricing, why would you ever go back to a brake shop???”

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Posted 2 years ago

“Very friendly and knowledgeable. Thanks!”

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Posted 2 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews