“Best service ever! The technician was friendly, very knowledgeable and even gave me advice on other aspects of my car. Repair was completed quickly and efficiently. Highly recommended 10/10”
“I had the pleasure of Jose to work on my vehicle. Arrived on time, presented himself as a peofessional, very courteous very kind. Thorough with his work. Took pride in his work. Executed the job within the timeframe he gave! Brakes feel solid. Job well done! ⭐⭐⭐⭐⭐👌 HIGHLY RECOMMENDED!!”
“Tim did the brakes on my car this morning. He was prompt and very professional. I just took the car for a drive and am very happy. Everyone at my place of business was impressed. Thank you so much.”
“The mechanic that serviced my brakes was really great! He tested my brakes, even though they weren’t immediately squeaking, he still took off my tires and took a look at them, actually found that my brakes were defective and they were scratching the rotors. (So happy to know that this issue was caught on time before it got worse). He told me that everything is still under warranty so he gave me my options on what he could do (with friendly service and no pressure to upgrade) and I decided to go ahead and upgrade my brakes for the difference price. Also my rotors were replaced for free! He let me know the time frame it would take and he got them done sooner than that too!
After he was done, I paid for my service, he re-explained my warranties again on everything to make sure I understood and that was that!
Once again, for my second time using this service, it went great! The mechanics have been personable, the service was pressure free and I love that everything is explained with any questions answered!
I will definitely keep using this service in the future! 2 for 2 in my book!”
“I was kept well informed on the arrival time of the technicians. The initial inspection of my brakes was free. The technician clearly wen through the state of my brakes before starting work and there was no pressure to change pads etc. that did not need changing.”
“Absolutely Incredible! So kind and efficient. They made sure we knew what was happening and were very straight forward. It was nice to be able to stay in my house while they worked, made it so much easier and eased my worried pregnant brain. I'm so glad I found them. Not enough words for how great they were!”
“My first appointment I was told that the squeaking was coming from my back brakes. This appointment I was told it was actually my front brakes, but my back brakes were replaced and now I still have squeaking from the front.”
“Just had Justin out to fix my brakes. Not only did he show up early, he replaced my rotors and pads in under an hour with professionalism, courtesy and thoroughness. I am truly impressed by the quality of service, pricing and efficient work. I'll recommend to anyone who needs brake service on their vehicle any time someone asks”
“I cannot thank Justin and the rest of the BTG crew enough! They were on their game every step of the way, making sure I understood everything and they were completely transparent on pricing and services needed. Justin was on time, efficient, friendly, and just overall so helpful. He went above and beyond what I expected and definitely ensured I will be utilizing BTG from here on out. Thank you, Justin and BTG team!”
“Brakes To Go is an amazing company employing great people who do outstanding service. Justin did a splendid job replacing my front pads and rotors after a prompt and accurate diagnosis. By the way, the Akebono pads are only ~$20 more than the base option, and for the benefits they deliver, you should get them.
As he worked, Justin answered my questions on how brakes work and shared his experiences working in the industry. He even popped my unhooked swing bar back in and put a bolt on it, a simple job that the tech at Brake Check refused to do unless I paid him $80 for the bolt (can you believe that?). When you do a small favor for someone, it gains their trust and earns their repeat business. It's amazing that so many businesses don't understand this, but I'm so glad Brakes To Go does.
At a great price with speedy delivery and friendly conversation, I am thrilled that I chose Brakes To Go. I will never go to any other business for brakes as long as I live in Texas, and I will recommend them to all. This company is the model, its workers are professional, friendly, courteous, and its business model rewards goodness and care, which we need more of in this world. I will call them again when my rear drums need replacing in about 50k.”
“They were on time, did not try to over sale me on anything, even told me I could go another 6 months, but I had him do it anyway.. very nice as well.”
