“I ordered three items: a scarf, pair of wellies & a business card case. I'm thrilled with the quality of the items - so pleased they're even nicer than anticipated! The delivery was really fast & each item packaged beautifully. Would definitely order from Brandoutlet again! Thanks for a professional & pleasurable experience!”
“Sent me the wrong item (this has happened once before) and then told me the one I ordered was actually not in stock anymore. What sort of service is that?”
“I enjoy shopping at Brand Outlet. The site is well laid out and easy to negotiate. The prices of goods on offer are very reasonable. I would like to see a wider variety of designers for bags at some point.
The main advantage of the outlet is the fact that your prices are SO good.
Well done BrandOutlet.”
“I placed an order last Friday with delivery confirmed as Monday. My parcel has been lost apparently. I HAVE received an email to say that Brand Outlet are on the case looking for it. However, this is the first time I have used this company and could well be the last. Hopefully it will turn up !!”
“Wasn't certain if my purchase had been processed correctly as I was a first time shopper from this site and wasn't asked to register my details. The system appeared to intelligently linked to my PayPal details as the confirmation e-mail from BrandOutlet proved that, and that the delivery address details were correct. The Customer Service telephone number was easy to locate on the website and a call to this line to inquire about the status of my order was answered within seconds, and in a polite, informative professional and friendly manner.
I'm a happy shopper!
Cheers :-)”
“I ordered and paid for a product that I was subsequently informed wasn't available. And the other product has still not been delivered though it should have two days ago.”
