“easy to navigate , brand selection great , prices very fair , infomative re delivery, these guys have done their homework on what the experience should be like when internet shopping”
“I ordered a polo shirt for my brother's birthday and paid extra for next day delivery, only to be emailed by you the following day to say that you didn't actually have one in that size so you would cancel the order and refund the money. If you had emailed me the same day, I could have ordered a present for my brother from somewhere else but you waited until the following day when it was too late. And I still haven't had the money refunded a week later! Please can you arrange a refund ASAP?”
“I was slightly apprehensive as it was my first order, however my doubts were totally unfounded. Could not fault the service from start to finish. I am really pleased with the handbag I ordered, it looked exactly as it did on line, plenty of emails keeping me up to date with order and delivery spot on.”
“I cancelled an order within two hours of making it, the money was taken from my account and still has not been reimbursed seven days later. Very disappointing.”