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BrightEyes Reviews

4.8 Rating 155 Reviews
94 %
of reviewers recommend BrightEyes
Staff really great. Replaced faulty glasses, no problem. Rate them highly
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Posted 10 months ago
Thank you Robert for your 5 star review, It's wonderful to hear about your positive experience with our staff! Providing excellent customer service is always our goal, and we're glad to hear that they were able to quickly and efficiently replace your faulty glasses without any hassle. Your high rating and satisfaction mean a lot to us.
Posted 10 months ago
Yeah thanks for helping me out, the service was great and I am really happy with my Ray Ban sunglasses đź‘“
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Posted 10 months ago
You're very welcome Ross! We're thrilled to hear that you're happy with your Ray-Ban sunglasses and that our service met your expectations.
Posted 10 months ago
Amazing helpful staff that took there time and a very high level of patience. Extremely friendly
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Posted 10 months ago
Thank you Anthony, It sounds like you had a fantastic experience with our staff! We're thrilled to hear that they were helpful, patient, and friendly during your visit. Providing excellent service is our top priority, and we're delighted that our team exceeded your expectations.
Posted 10 months ago
I had eye surgery and needed a pair of good sunglasses for the recovery period and longer. I ordered a pair rather expensive sumglasses from BrightEyes as I was unable to venture out to the shops. I chosed BrightEyes as there was a wide range on line and fairly priced. The glasses arrived very quickly and was well packed. Unfortunately the glasses did not fit me well enough. On calling BrightEyes from Melbourne I experienced a warm and understandling acceptance of my need to return the glasses for a refund. I followed the instructions and all was resolved very promptly. I will definitely buy from BrightEyes when I can do some homework re fit and style in the near future.
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Posted 10 months ago
Thank you so much Manlee, for sharing your experience with us. We're sorry to hear that the sunglasses didn't fit you well, but we're glad to hear that our team was understanding and prompt in processing your refund. Your comfort and satisfaction are important to us, and we're grateful for your kind words about our service. When you're ready to shop for sunglasses again in the future, we'll be here to assist you in finding the perfect fit and style. Wishing you a speedy recovery from your eye surgery!
Posted 10 months ago
Great price, communication and fast delivery, A+
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Posted 10 months ago
Thank you Ben for the A+ and 5 stars. We pride ourselves on clear communication and speedy delivery, so it's wonderful to know that we hit the mark.
Posted 10 months ago
The young woman who served was extremely helpful and I really appreciated her expertise
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Posted 10 months ago
Thanks you Denise for the 5 star review. We're delighted to hear that you had such a positive experience with our team member! Providing excellent service and expertise is something we prioritise at BrightEyes, and we're thrilled that it made a difference for you.
Posted 10 months ago
Awesome staff
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Posted 11 months ago
Just wow what absolutely amazing service I think after buying 5 pairs of glasses from the same place says it all
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Posted 11 months ago
Thank you so much Paul, for your incredible support and loyalty! We're thrilled to hear that you've had such a positive experience with us and that we've been able to meet your eyewear needs time and time again.
Posted 11 months ago
Very efficient in sending out my order. Thank you
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Posted 11 months ago
Ordered glasses Online only Great glasses, Oakley, light weight, photocromatic lens Use for MTB Delivered on time in good condition Best glasses for use
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Posted 11 months ago
Excellent price and quick delivery.
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Posted 11 months ago
Really pleased with the whole purchase. Love my new RayBans. Cheapest deal and fast shipping (even to NZ). Brilliant BrightEyes. Would order from them again
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Posted 11 months ago
Thank you for your glowing review Simon We're thrilled to hear that you're really pleased with your new Ray-Bans and that you found our deal to be the cheapest with fast shipping, even to NZ. We're delighted that you had a brilliant experience with BrightEyes and would happily order from us again. We appreciate your kind words and your support. Enjoy your new sunglasses.
Posted 11 months ago
Excellent service
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Posted 11 months ago
Thank you for your service and helping with an exchange.
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Posted 1 year ago
You're very welcome! We're always here to assist you with any inquiries or exchanges you may need. Thank you for choosing us, and we appreciate your continued support.
Posted 11 months ago
Great prices & perfect service delivery.
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Posted 1 year ago
Went to brighteyes Brisbane DFO they sorted out a okley warranty for me and help with the sale of a new pair of glasses as well the ladies there are marvellous at what they do and Freo fly and efficient thank again to them for there help
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Posted 1 year ago
Thank you David, for your kind words! We're delighted to hear that our team at Bright Eyes Brisbane DFO provided you with exceptional service, sorting out your Oakley warranty and assisting with your new glasses purchase. We strive to make every customer experience enjoyable and efficient. Your appreciation means a lot to us. We look forward to serving you again in the future!"
Posted 1 year ago
Very happy and friendly sales lady,very helpful and they have plenty of stock,go get your next pair of glasses there you won't be disappointed.
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Posted 1 year ago
Thank you Shane, for your glowing review! We're delighted to hear that you had a positive experience with our friendly and helpful sales team at Bright Eyes. We take pride in our extensive stock and strive to ensure every customer finds the perfect pair of glasses. See you soon!"
Posted 1 year ago
Excellent service. Extremely efficient. Glasses are perfect and brilliant value. Couldn’t be happier
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Posted 1 year ago
Thank you so much for the five-star review Lisa. We're thrilled to hear that you had an excellent experience with our service and found it extremely efficient. It's wonderful to know that your glasses are perfect and that you consider them brilliant value. We couldn't be happier to hear that you're satisfied with your purchase. If you ever need anything else, feel free to reach out. Enjoy your new glasses!
Posted 1 year ago
This is about my 9th pair of Ray Ban’s from Alice Springs BrightEyes. Great prices and the staff are always really helpful.
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Posted 1 year ago
Thank you Ben for the 5 stars and for your continued support and for choosing BrightEyes Alice Springs for your eyewear needs! We're thrilled to be your go-to destination for Ray-Bans, and we're delighted that you've had positive experiences with our prices and helpful staff. We appreciate your loyalty and look forward to serving you for many more pairs to come!
Posted 1 year ago
Great friendly staff who were very helpful and really new there trade
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Posted 1 year ago
Thank you for your kind words and positive feedback! We're delighted to hear that you had a great experience with our friendly and knowledgeable staff.
Posted 1 year ago
BrightEyes is rated 4.8 based on 155 reviews