BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.67

4.7 Rating 341 Reviews

91 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding build quality, superb customer support, and a great bag for all your needs.”

BrightLine Bags, Inc 5 star review on 13th March 2023

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Posted 2 years ago

“I'm a photographer which means I have a camera bag problem. I keep thinking each new bag will solve my problems, but inevitably it does not. Hence my collection of failed camera bags. Until I discovered Brightline Bags. The design, engineering, flexibility and quality of these bags are amazing. Not only that, Brightline provides friendly, concierge-level customer service which is a case study on how to do it right. They are a terrific company. Very happy with my bag, trust me you will be too.”

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Posted 2 years ago

“The bag is amazing. Wouldn’t change a thing. The roller by cart is super nice but some instruction on what I’m supposed to do with these elastic cords would be nice.”

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Posted 2 years ago

“On the high end of the price spectrum, but thats what you pay for quality in a specalized product. I finally bought the c11 because it rotates the bag 90 degrees. Id made my bag too long with the other center sections and it was stable during turns. I think the c11 will be a game changer for my setup! Also I noticed that with the combo I've built, the endcaps aren't interchangeable with each other due to zipper layout.”

BrightLine Bags, Inc 5 star review on 9th March 2023

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Posted 2 years ago

“Very versatile bag. I really like all of the pockets and compartments.”

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Posted 2 years ago

“Great flexibility for bag configuration. The flex array pistol wraps are a great addition and now I have a functional range bag setup in addition to a airline pilot setup. Great communication and quick shipping.”

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Posted 2 years ago

“Great design and construction. The only thing that puts me off buying more accessories is the high shipping cost.”

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Posted 2 years ago

“Very smart and practical!”

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Posted 2 years ago

“I bought a BrightLine Bag to use while pursuing my Commercial Pilot license. It works great to keep all my stuff together and easy to access.”

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Posted 2 years ago

“GreT service”

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Posted 2 years ago

“The customer service is Excellent in addition to having a terrific product. The bags are all good quality and I love the versatility!”

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Posted 2 years ago

“Fantastic modular bag maker, with no wasted space.”

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Posted 2 years ago

“Love it! Always get compliments on the bag.”

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Posted 2 years ago

“Fantastic flight bags, have been using mine since I got my private. I only wish it came in OD or Ranger green.”

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Posted 2 years ago

“Love the modular design”

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Posted 2 years ago

“I love the flexibility of this bag. Two of my favorite hobbies are flying and photography. I can easily configure this bag to support both. The modular sections are brilliant.”

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Posted 2 years ago

“Enjoying my new bag and all the handy pockets I can stuff things in. I contract on several planes around the country and have found this bag saves me from taking roller bag all the time. Room for underwear a couple nice shirts and overnight essentials and I’m on the airline without all the hassle of a roller. Would buy again.”

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Posted 2 years ago

“These bag are awsome for an active person. Work, school, travel. I even use a configuration for jiu-jitsu. A place for my belt, GI and rashguard.”

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Posted 2 years ago

“Look it isn't cheap but you are paying for a quality product that you just can't get anywhere else. The materials feel sturdy and strong, I am yet to break any part of my bag so far, and if I ever did I won't have to buy a new bag; just a replacement piece, which is part of what makes Brightline Bags such a brilliant idea.”

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Posted 2 years ago

“Great bag. Everything has a place.”

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Posted 2 years ago

BrightLine Bags, Inc is rated 4.7 based on 341 reviews