BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.67

4.7 Rating 341 Reviews

91 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am an Accredited Land Consultant and am constantly traveling by plane, train and automobile. I have used Bright Line Bags for over ten years. With my Bright Line Bags (B2 and B4) packed I am agile and ready for any personal or professional interaction with friends, family, business associates, customers and clients.”

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Posted 2 years ago

“love these bags! period, end of thought!”

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Posted 2 years ago

“Great bags I own many configurations. Everything well thought out”

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Posted 2 years ago

“I’ve been using it for year in the gulf. Still looks brand new. So many pockets for organization. So much way for customization. I love it.”

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Posted 2 years ago

“I love versatility of this bag system.”

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Posted 2 years ago

“Website looks good, recommendations are good, but I still haven’t received the bag. Please for the love of god stop shipping FedEx.”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Great bag. I’ve had mine for over a year and it’s more than I expected. Great product overall, highly recommended.”

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Posted 2 years ago

“Love the compartments - I know exactly where to go to retrieve any item that I carry. I have replaced every part on my bag except the sunglass holder. I beat up my bag, but really like that I can replace each part when it is worn beyond my tolerance.”

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Posted 2 years ago

“Over the last year, I have purchased enough elements for two complete setups. One will be used for local electronics transport. The other set will be used for travel purposes. There are enough pockets to carry all of the support items I need, plus many other items. I have all side pocket styles and center section bags and have used all combinations. I am never wanting for space. The only thing I have purchased, but will probably not use in the bag carrier - it is very large and bulky; I have assembled materials to build my own carrier that will integrate with the bag and not add excessive bulk nor have to be removed, ie, it will still fit under the seat in front of me on a plane. I highly recommend the Brightline bag system; I will never need any other system at this point.”

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Posted 2 years ago

“I love everything about the bag, except for the shoulder strap. The standard strap digs into my shoulder too much due to a lack of cushion. I ended up purchasing a wider strap with a larger and thicker cushioned section to make it more comfortable to carry. I've been carrying this bag for around 7 years, only replacing a couple of the components.”

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Posted 2 years ago

“Extremely rugged and durable! The colored zippers allow my pea brain to stay perfectly organized. Ha ha.”

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Posted 2 years ago

“It provides so many compartments that are easily accessible.”

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Posted 2 years ago

“Excelent bags”

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Posted 2 years ago

“I love this bag. I bought it for one purpose but continually find other reasons to use it. The versatility is amazing, and the organization it offers makes travel easier.”

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Posted 2 years ago

“Absolutely love my brightline bag! It’s the perfect soze and is extremely modular to fit your needs for each mission!”

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Posted 2 years ago

“Great bags that I use in my everyday flying. I recommended these bags to my fellow helicopter pilots.”

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Posted 2 years ago

“Great bag with amazing customer service. Bag had taken a beating and the warranty service has been excellent.”

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Posted 2 years ago

“The product is a sturdy and well-thought-out design that is perfect for organizing all my aviation gear. Love it! But what made it even better was the customer service! The shipment was lost with the shipping provider who kept giving me the run-around for weeks. After contacting BrightLine for a new option, they took care of me and I'm a firm believer in the company now too. Cheers!”

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Posted 2 years ago

“Awesome customer service. Had a slight defect with part of my bag, emailed customer service explaining defect, had a new replacement piece within the week. great bag. Great people at bright line”

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Posted 2 years ago

BrightLine Bags, Inc is rated 4.7 based on 341 reviews