BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.68

4.7 Rating 312 Reviews

92 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 25th January 2024

Joseph V

BrightLine Bags, Inc 5 star review on 23rd January 2024

Victor R

BrightLine Bags, Inc 5 star review on 28th November 2023

Thomas E

Anonymous

Anonymous // 01/01/2019

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“Fantastic quality and customizable versatility! Love that you can create your own bag depending on your specific needs. Perfect for so many industries including mobile practioners, acupuncturists, digital thermographers, and so many more. And for the travel warrior - its perfect as the bag can be zipped apart if it doesn't fit under the seat or if the gate agent is being very very picky!!! Try one of these amazing bags today - you won't be disappointed with the high quality.”

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Posted 6 months ago

“Perhaps I picked the wrong configuration but compared to my old flight bag I find it generally less convenient. Specifically, as a relatively new pilot I still fly with a lot of paper material. The area that would fit is currently half occupied by my flight headset. Overall, it’s a well made bag that doesn’t quite fit my mission.”

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Posted 6 months ago

“it is a great asset to my travel tools. i use itfor its versatility and its ability to be used for what I need. I see this as a great investment in my future aviation career.”

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Posted 6 months ago

“So far I’m impressed with the build quality and functionality. Only recommendations I would make at this juncture are: 1. The standard height is a bit too short. I remedied by buying a CS2 ‘Tall’ for the things that won’t fit in my CS4 section, but it would be great if you had a CS4 tall as well. 2. Bigger side pockets - maybe I just need the Delta. 3. Simplify the pocket cap front. Deeper pockets and less little compartments and zippers on each pocket. But love the concept and look forward to seeing you evolve the product!”

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Posted 7 months ago

“Brightline provides excellentcustomer service. They resolved an issue for me almost instantly. I will definitley be purchasing more of their products.”

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Posted 7 months ago

“I fly a Challenger 650 which this fits in.any pockets and much more room than I thought... Attaches nicely to my carry-on and is designed well to fit under the seat on an airline. I'm questioning if I should add a picket where I originally got a water bottle holder but then that's the beauty of this system. Well done!”

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Posted 7 months ago

“Great bag better customer service. Ordered the bag for an upcoming trip. Bag was delayed in shipping. Brightline recalled that bag and OVERNIGHT DELIVERED another so I would have it for my trip. Awesome experience. Will purchase more bags when needed, and let everyone know about the awesome customer service!!”

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Posted 7 months ago

“Excellent product. Lasted 9 years through airline rigors before zipper failure and bottom failure”

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Posted 7 months ago

“great bag and great service”

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Posted 7 months ago

“Easy to deal with; timely delivery and excellent product.”

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Posted 7 months ago

“Fast shipping on great quality products.”

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Posted 7 months ago

“Not delivered on time, even though I paid for shipping”

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Posted 7 months ago

“Just got my bag. Still trying to organize all My pilot stuff. Love it …”

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Posted 7 months ago

“👍🏼👍🏼👍🏼”

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Posted 8 months ago

“Ordered the new Molle grid panels for the sides c my Brightline bag. Just a really neat accessory! I needed expansion in the side areas vs. the front or back of the bag. Highly recommend!!”

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Posted 8 months ago

“I've used Brightline bags for almost as long as they have been in business. I've never been disappointed!”

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Posted 8 months ago

“Quick and responsive service.”

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Posted 8 months ago

“I bought my first Briteline bag in 2008. I originally bought it to use in my job at United Airlines. Now, in 2024, I'd say possibly 1/2 of our pilots use Briteline bags. I'm an active General Aviation Pilot Examiner and use this bag in piston single and twin engine airplanes as well as the B777 I fly at work. Outstanding product! And thank goodness they're made in the U.S.A.! 🇺🇸”

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Posted 8 months ago

“Amazing pilot bag, went with the B7 and it fits everything i need from ipad, laptop, headset, notepads, radio, yeti bottle, chargers cords, pens, the whole 9yds. My Zipper on the C3 broke and Brightline sent me a brandnew one so i was ready to rock with the new bag”

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Posted 8 months ago

“Ordered the CS2 to add to my bag. Easily zipped right in. Now I have he room I need.”

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Posted 8 months ago

BrightLine Bags, Inc is rated 4.7 based on 312 reviews