BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.68

4.7 Rating 309 Reviews

92 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 309 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 25th January 2024

Joseph V

BrightLine Bags, Inc 5 star review on 23rd January 2024

Victor R

BrightLine Bags, Inc 5 star review on 28th November 2023

Thomas E

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brightline provides excellentcustomer service. They resolved an issue for me almost instantly. I will definitley be purchasing more of their products.”

Helpful Report

Posted 5 months ago

“I fly a Challenger 650 which this fits in.any pockets and much more room than I thought... Attaches nicely to my carry-on and is designed well to fit under the seat on an airline. I'm questioning if I should add a picket where I originally got a water bottle holder but then that's the beauty of this system. Well done!”

Helpful Report

Posted 6 months ago

“Great bag better customer service. Ordered the bag for an upcoming trip. Bag was delayed in shipping. Brightline recalled that bag and OVERNIGHT DELIVERED another so I would have it for my trip. Awesome experience. Will purchase more bags when needed, and let everyone know about the awesome customer service!!”

Helpful Report

Posted 6 months ago

“Excellent product. Lasted 9 years through airline rigors before zipper failure and bottom failure”

Helpful Report

Posted 6 months ago

“great bag and great service”

Helpful Report

Posted 6 months ago

“Easy to deal with; timely delivery and excellent product.”

Helpful Report

Posted 6 months ago

“Fast shipping on great quality products.”

Helpful Report

Posted 6 months ago

“Not delivered on time, even though I paid for shipping”

Helpful Report

Posted 6 months ago

“Just got my bag. Still trying to organize all My pilot stuff. Love it …”

Helpful Report

Posted 6 months ago

“👍🏼👍🏼👍🏼”

Helpful Report

Posted 6 months ago

“Ordered the new Molle grid panels for the sides c my Brightline bag. Just a really neat accessory! I needed expansion in the side areas vs. the front or back of the bag. Highly recommend!!”

Helpful Report

Posted 6 months ago

“I've used Brightline bags for almost as long as they have been in business. I've never been disappointed!”

Helpful Report

Posted 7 months ago

“Quick and responsive service.”

Helpful Report

Posted 7 months ago

“I bought my first Briteline bag in 2008. I originally bought it to use in my job at United Airlines. Now, in 2024, I'd say possibly 1/2 of our pilots use Briteline bags. I'm an active General Aviation Pilot Examiner and use this bag in piston single and twin engine airplanes as well as the B777 I fly at work. Outstanding product! And thank goodness they're made in the U.S.A.! 🇺🇸”

Helpful Report

Posted 7 months ago

“Amazing pilot bag, went with the B7 and it fits everything i need from ipad, laptop, headset, notepads, radio, yeti bottle, chargers cords, pens, the whole 9yds. My Zipper on the C3 broke and Brightline sent me a brandnew one so i was ready to rock with the new bag”

Helpful Report

Posted 7 months ago

“Ordered the CS2 to add to my bag. Easily zipped right in. Now I have he room I need.”

Helpful Report

Posted 7 months ago

“Very adaptable”

Helpful Report

Posted 7 months ago

“Great bag, love it!”

Helpful Report

Posted 7 months ago

“Customer service is excellent and so are their products!”

Helpful Report

Posted 8 months ago

“Fantastic bag and even better customer service!”

Helpful Report

Posted 8 months ago

BrightLine Bags, Inc is rated 4.7 based on 309 reviews