BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.68

4.7 Rating 312 Reviews

92 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 25th January 2024

Joseph V

BrightLine Bags, Inc 5 star review on 23rd January 2024

Victor R

BrightLine Bags, Inc 5 star review on 28th November 2023

Thomas E

Anonymous

Anonymous // 01/01/2019

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“Always used LuggageWorks pilot bags during my time flying the E145 and B737. My BrightLine Bag fits better in the 737 cockpit and has better organizational opportunities than the LW bags I owned. All three LW bags I owned began falling apart within my first year of use. I have really enjoyed my BL Bag so far and I hope it lasts for years unlike my LW bags. So far, I love it.”

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Posted 2 months ago

“It worked just as I hoped it would. Much more convenient than a backpacke”

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Posted 3 months ago

“The modularity of the system is fantastic. You can pack a lot into a very small space, and the system is designed to fit under an airline seat sideways (as long as you don’t have side pockets equipped). Upside: so many pockets… color coded zipper pulls are a nice touch. Multiple sections make it easy to organize things and grab only what’s necessary for any particular trip. I also really dig the passport pocket. Downsides: the front cap with the backpack straps is… not great, especially if you have a CS2-Tall section (which fits a 16” MacBook quite nicely) or multiple center sections - adjusting the straps to where it isn’t hanging halfway off your back is difficult, and when you get it snug on your back, you can’t remove it from your shoulder without undoing the strap buckles. And even then the bottom of the pack is riding just above the belt line and pinches. Needs a better lumbar cushion, and more padding in the straps. I expect that the primary clientele of pilots doesn’t use the pack straps very much, but us non-aviation users do, and this module needs some more design refinements. The main handle is robust and bulky, but not particularly well suited for carrying, as it’s not particularly ergonomic, and more intended for hanging off a luggage hook. Wishlist: - Velcro panels on the back pockets of the pocket cap, for name tapes, flair, morale patches, etc. - another pocket for glasses or the like on the upper back side of the tall CS2 - dividers for the CS2 and CS3 - small and well-hidden Velcro pocket inside the pocket cap for an AirTag. - a store at DFW that is accessible to the public and open on sundays!”

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Posted 3 months ago

“Started out with just the B2 Compute. Got hooked right away! So added Pack Cap Rear and then centers CS3 and CS5. Added Molle Cap Front so that I could create a travel bag for my luggage. Didn't like the (2) wheel hand cart offered but found a (4) wheel cart that swivels on Amazon so using this instead for the travel configuration (this would be my only suggestion - get a better cart offering). My most recent purchase was (2) Side Pocket Foxtrot's. Now I can mix and match different combinations depending on how long my travel will be. Love this versatility with the Brightline bags! Kudos for coming up with this system!”

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Posted 3 months ago

“A great bag with flexible choices depending on the usage without the need to purchase a new one”

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Posted 3 months ago

“What can I say about Brightline Bags, except they are absolutely the best of best they speak for themselves. They are Ergonomically designed for the pilot! With so many different attachments and accessories available, you can customize the bag to best fit your needs”

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Posted 3 months ago

“This bag is the perfect size for all my daily essentials!”

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Posted 3 months ago

“I invested heavily in a pre-configured Hangr, C4, additional pouches and cart thinking they were higher quality and US made only to find during assembly they all came from China. Hugely disappointing. I swore I watched a video that said US made. This was a huge costly mistake.”

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Posted 3 months ago

“Modular design is pretty awesome. So far seems to be a well made durable product”

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Posted 3 months ago

“The zippers are a little weak. The bag only lasted me 1.5 years before it started to fail. I fly a 737/8 and the environment is not that harsh. It’s a great bag all in all.”

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Posted 4 months ago

“BrightLine Bags are amazing. The bags are well made and you can taylor the bags to suite your needs. The bag designs are well thoughtout and functional. Susan who helped me with my purchases was so helpful. My whole shopping experience with BrightLine Bags was seamless and enjoyable.”

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Posted 4 months ago

“Ce sac remplace celui que j'ai depuis 11 ans”

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Posted 4 months ago

“So far so good, love all the storage options and the fact I can add or takeaway items as needed!”

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Posted 4 months ago

“I bought my BrightLine bag many years ago and have loved it ever since then. When I needed a new main handle for it due to wear and tear, I was very pleased that the part was available instead of needing to buy a whole new bag. Great product!”

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Posted 4 months ago

“Great bag and build quality. love how customizable the bag is!”

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Posted 4 months ago

“Quick shipping and a great bag!!!”

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Posted 4 months ago

“The “Center” sections need bumpers on the bottom. Other than that they are great.”

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Posted 4 months ago

“Very easy, very fast exactly what I expected”

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Posted 4 months ago

“Today i receve the bag . I think there is a error because UPS told me that i must pay 44,35€ for shippement but i pay the shipping/handling on your website by the amount of 80,91€ . Can you please give me information about that? Thanks”

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Posted 5 months ago

“Outstanding person customer service; couldn’t have been more pleased with purchase decision from BrightLine!”

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Posted 5 months ago

BrightLine Bags, Inc is rated 4.7 based on 312 reviews